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Lola's - Ealing Broadway Avaliações 

561
•
O TrustScore é 4.5 de um total de 5

4,5

Loja de Bolos
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Localização

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Unit 51, Broadway, W5 5JY London, GB

•
01908538798

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very easy to order good online service, delivery was fantastic and quality was great . Only one thing I must say there was no happy birthday on the cake

Avaliado com 5 de um total de 5 estrelas

I ordered 12 mini cupcakes to raise money for a breast cancer charity for a work event. They were exactly as I ordered, really delicious and enjoyed by all. Speedy delivery and lovely staff in Ealing... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. também em
  3. Confeitaria para casamentos
  4. Loja de Cupcakes
  5. Padaria
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Ealing Broadway

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Unit 51, Broadway, W5 5JY, London, Reino Unido

  • 01908538798

4,5

Excelente

O TrustScore é 4.5 de um total de 5

561 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(561)

5.792 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Staff and store were lovely

Staff and store were lovely, but honestly the cupcakes just weren’t anything special. We got 2 cupcakes and a brownie and they were both quite dry and the icing was somehow dry too and it just wasn’t worth it for the money.

13 de março de 2026
logotipo da Lola's - Ealing Broadway

Resposta da Lola's - Ealing Broadway

Hello Callum,

Thank you for taking time to share your review with us.

I am sorry to hear your were disappointed on this occasion.

The cakes should be stored in a fridge when not being served and we recommend taking it out of the fridge for approx. 1-3 hours before serving (depending on the size) to allow them to reach back the right softness and fullness of flavour:)

We do appreciate your feedback and have forwarded this to our the relevant teams to review and take into consideration in the future.

If you'd like to discuss this further, feel free to email us on hello@lolascupcakes.com

Best wishes,
Marta

Avaliado com 4 de um total de 5 estrelas

Mini cupcakes are delicious

We purchased mini cupcakes for our daughter’s birthday and selected three different flavors. Each flavor was distinct, unique, and absolutely delicious. We especially appreciated the offer of two complimentary cupcakes with the purchase of ten, which was a lovely added bonus.

21 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

Collection fine but bad cake

Collection service was fine but the cake was tasteless, barely any sponge it was densely covered in a bland cheap tasting chocolate, second try at their larger cakes and second time disappointed. Not good quality taste or ingredients unfortunately

12 de fevereiro de 2026
logotipo da Lola's - Ealing Broadway

Resposta da Lola's - Ealing Broadway

Hello Hannah,

Thank you for taking the time to share your feedback.

I am sorry to hear that your cake did not meet your expectations.

I can assure you that we do use high quality ingredients for all of our products.

Our cakes are prepared in batches and we have not received any similar feedback from the same batch. However, please be assured that we will continue to monitor this closely.

Please be assured that your feedback has been shared with the relevant teams for further review.

If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com

Best wishes,

Chloe

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