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Lola's - Lola's Bakery West Hampstead Avaliações 

342
•
O TrustScore é 4.5 de um total de 5

4,6

Loja de Bolos
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Localização

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168 West End Lane, NW6 1SD London, GB

•
+44207 431 1904

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience is the same every time I buy from Lola’s West Hampstead. Been going for years. The most delicious and luxurious cakes and cupcakes at affordable prices. I’ve ordered two birthday ca... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent cake! We choose Lola’s because a member of the family has a dairy intolerance. The range of vegan cakes is first class, meaning we can all enjoy the same cake without finding something diffe... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered the Assorted Classic Mini Box Cup Cakes & the One Tier Ivory Pearl Lemon Wedding Cake Delivery was on Time Family & Guests Really Enjoyed the Cupcakes & the Lemon Wedding Cake. We... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered a gluten free carrot cake as one of our friends is coeliac. Everyone (even the non-gluten-freers) really loved the cake, with some commenting it was the best carrot cake they’d ever had.... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. Padaria
  3. Loja de Cupcakes
  4. Serviço de encomenda de comida online
  5. Serviço de take away
  6. Confeitaria para casamentos

Sobre Lola's - Lola's Bakery West Hampstead

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

342 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(342)

5.848 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

The cake was good, service no.

The cake was good, my girlfriend liked it, it was for her birthday. Main issue is with the service. I clicked to take it from the store, I didn't want a delivery and I had to pay a fee for that. Pay a fee to take it from the store why? Also, it took them more than ten minutes to find the cake and they just gave it to me without even sayin ' Enjoy ' or something. I didn't buy apples, I bought a birthday cake and paid extra for someone to give it to me without even saying 'Thank you'? The only reason I'm giving 3 stars is because the cake was good. Not great as in the past, but good.

29 de julho de 2025
logotipo da Lola's - Lola's Bakery West Hampstead

Resposta da Lola's - Lola's Bakery West Hampstead

Hello,

Thank you for taking the time to give us your feedback.

We do charge a £2.50 collection fee for delivery to store on all of the orders below £30.00 as this accounts for transport fees.

We appreciate very much the effort our customers go to, in order to collect the cakes from our stores, and we are very sorry for having to add this on, but with all the rising prices, we wanted to avoid pushing the price of our cupcakes/cakes any further, and for this reason decided to apply the small fee.

Please be assured your comments have been noted and I will pass your feedback onto the relevant departments for a further review and consideration.

If you wish to discuss this further, please do get in touch with us at hello@lolascupcakes.com

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Dubai Chocolate cake is amazing

Cake tasted amazing, not too sweet, not dense and was very well packaged. The packaging also had the guidance for storing the cake which was very clear. The staff at the bakery when I was collecting the cake were also very prompt and nice!

26 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Great service

Easy to order online. Arranged collection of the cake from one of Lola’s stores. The cake was perfect, it looked beautiful and tasted delicious!

24 de abril de 2025

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