My experience is the same every time I buy from Lola’s West Hampstead. Been going for years. The most delicious and luxurious cakes and cupcakes at affordable prices. I’ve ordered two birthday ca... Ver mais
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Veja o que dizem as avaliações
Excellent cake! We choose Lola’s because a member of the family has a dairy intolerance. The range of vegan cakes is first class, meaning we can all enjoy the same cake without finding something diffe... Ver mais
We ordered the Assorted Classic Mini Box Cup Cakes & the One Tier Ivory Pearl Lemon Wedding Cake Delivery was on Time Family & Guests Really Enjoyed the Cupcakes & the Lemon Wedding Cake. We... Ver mais
We ordered a gluten free carrot cake as one of our friends is coeliac. Everyone (even the non-gluten-freers) really loved the cake, with some commenting it was the best carrot cake they’d ever had.... Ver mais
Detalhes da empresa
- Loja de Bolos
- Padaria
- Loja de Cupcakes
- Serviço de encomenda de comida online
- Serviço de take away
- Confeitaria para casamentos
Sobre Lola's - Lola's Bakery West Hampstead
Escrito pela empresa
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Escrito pela empresa
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Informações de contato
168 West End Lane, NW6 1SD, London, Reino Unido
- +44207 431 1904
4,6
Excelente
342 avaliações
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Gluten free cake
The gluten free cake was perfect.It was soft and the family enjoyed it and could not tell the difference from a normal cake.
28 de março de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Lolas on West End Lane is a disgrace
Lolas on West End Lane is a disgrace - seriously charging £6.95 for a slice of Victoria sponge which was tasteless - then being told no cash accepted although this was not stated before ordering. The woman on the till was rude and surly - will never go back as there are far more decent options further up the road.
2 de abril de 2025
Avaliação não solicitada
Resposta da Lola's - Lola's Bakery West Hampstead
Hello,
Thank you for taking the time to leave your review. I am very sorry for your experience at our sister bakery in West Hampstead. This does not sound like their usual customer experience so I have made sure this feedback is logged with them.
Unfortunately the Lola's Bakery in West Hampstead and a lot of our Lola's stores in and around London are card only at this time.
If you would like to discuss this further please do get in touch with us at hello@lolascupcakes.com
Best wishes,
Macy
It was a birthday cake for my son it…
It was a birthday cake for my son it was what we wanted was perfect service was good
24 de março de 2025
The cake was delicious and beautifully…
The cake was delicious and beautifully fresh!! Ready on time for booked collection!
17 de março de 2025
Brilliant service
Brilliant service, pick up was available exactly when I arranged for and the staff at West Hampstead store were really charming. The cake (size large) was perfect and everyone said it was the best ever! Delicious, fresh and beautiful
11 de março de 2025
Delicious brownie vegan cake
We got a brownie vegan cake. It was delicious and very well packed. We will definitely repeat!
8 de março de 2025
Lola’s cakes are amazing!
Lola’s cakes are amazing! I needed a cake for my son at the last minute for his Earthday, and this great company delivered the goods on time and intact; my son and his friends absolutely loved the aesthetic of the cake with the added personalisation. I highly recommend Lola’s; you won’t be disappointed.
20 de fevereiro de 2025
The quick and easy way to order
The quick and easy way to order. Cakes are always lovely decorated and taste delicious
14 de fevereiro de 2025
first of all the service i always get…
first of all the service i always get from the manageress in your west hampstead store - she is lovely. secondly the cake was delicious.
i would thoroughly recommend this branch for its food and service.
17 de fevereiro de 2025
Cake was beautiful and delicious
Cake was beautiful and delicious. Ordered in shop and picked up on a Sunday morning before the birthday party.
4 de fevereiro de 2025
Great cake and easy collection- I often…
Great cake and easy collection- I often use Lola's cakes for special occasions.
2 de fevereiro de 2025
Not that impressed
Staff could have been welcoming. Even a smile goes along way. The savoury tart was not worth its price. Mediocre at best.
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Lola's - Lola's Bakery West Hampstead
Hello Nasreen,
Thank you taking the time to leave us a review.
I am sorry to hear you were not happy with your experience at West Hampstead.
We do appreciate all customer feedback as this helps us identify areas for improvement.
If you would like to discuss this further please get in touch with us on hello@lolascupcakes.com
Kind regards,
Chrissy
Not the best
The cake was dry I ate it same day I picked up and was dry wich is quite upsetting for the price and quality they usually have
25 de janeiro de 2025
Resposta da Lola's - Lola's Bakery West Hampstead
Hello Celia,
Thank you for taking the time to leave this review.
I am sorry to hear that you found your cake to be dry, I can assure you that all of our cakes are baked fresh for the day of delivery. They would need to be stored at room temperature for at least 3 hours before serving otherwise they can appear a little dry.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Incredible Salted Caramel GLUTEN FREE BIRTHDAY CAKE
My wife is a coeliac and I picked up a salted caramel birthday cake for her 30th I don't know what Lola's do to their gluten free cakes, but it's incredible. It wasn't too sweet as I've found with other places, the texture was beautiful and I wished the cake was bigger.
Will definitely be returning.
12 de janeiro de 2025
Fantastic Product!
The cake was fantastic! Very happy with the entire process, from order through to pick up.
18 de janeiro de 2025
excellent service and yummy cake
4 de janeiro de 2025
beautiful cake
2 de janeiro de 2025
Delicious Red Velvet Cake
I got a red velvet cake for my girlfriend’s 30th birthday.
The cake was delicious, it looked beautiful, the price was good, and I was able to customise the cake by adding a birthday message to the icing.
18 de dezembro de 2024
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