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Lola's - Lola's Victoria Avaliações 

323
•
O TrustScore é 4.5 de um total de 5

4,6

Loja de Bolos
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Localização

Trocar localização

Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ London, GB

•
+44207821 8080

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... Ver mais

Avaliado com 5 de um total de 5 estrelas

The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... Ver mais

Detalhes da empresa

  1. Loja de Bolos
  2. também em
  3. Confeitaria para casamentos
  4. Loja de Cupcakes
  5. Padaria
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Victoria

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contato

  • Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, Reino Unido

  • +44207821 8080

4,6

Excelente

O TrustScore é 4.5 de um total de 5

323 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(323)

5.792 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Perfectly made

The cake was perfectly decorated for my gender reveal and it was tasty. I was pleasantly surprised with how well they wrote my Spanish message on the cake as well.

21 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Delicious cheesecakes!

Order and collection went so smoothly.
The mix of mini cheesecakes was great, so tasty and delicious, all my guests loved it! Not my first time ordering from Lola's and I would recommend it to everyone!

15 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Good

Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the cake. Overall 10/10 should do some rewards programme tho or discount I come here a lot.

17 de abril de 2025
Avaliado com 3 de um total de 5 estrelas

I have been ordering my cakes from lola…

I have been ordering my cakes from lola for years and have always been happy with my purchase. My birthday was last week so I ordered my cake on 25th February to pick up on 1st March, It cost £75. I went on their website to order the identical cake for my partner and it says £80. Why has it gone up by £5 so quickly?.

21 de fevereiro de 2025
logotipo da Lola's - Lola's Victoria

Resposta da Lola's - Lola's Victoria

Hello Jenny,

Thank you for taking the time to leave this review.

Sadly due to rising ingredients and production costs we have slightly increased our prices recently, this is to ensure we can continue to offer the best quality items and service.

I will pass your feedback onto our team.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

Avaliado com 1 de um total de 5 estrelas

Old member

Was a member over a year and now with new website they have lost my account and when I went to get free birthday cake they denied request as they said I’m not a memeber even though I showed them proof.
Very disappointed and wasted a trip because of this.
P.S. yes I was a love club member but they cannot find my account.

4 de março de 2025
Avaliação não solicitada
logotipo da Lola's - Lola's Victoria

Resposta da Lola's - Lola's Victoria

Hello,

Thank you for taking the time to leave us a review.

I am sorry about this, and understand your disappointment.

We have moved over to a new website, and if you log in there you will be sent a link to reactivate your account. Please note that an online account with the current website is not a Love Club membership. Love Club membership is available by joining in store or on the new website, www.lolas.co.uk

If you would like to discuss this please get in touch on hello@lolascupcakes.com where we would be happy to look into this further.

Kind regards,

Chrissy

Avaliado com 5 de um total de 5 estrelas

Amazing cake!

The quality and taste of the cake is so good. Loved it so much and shared it with my friends and family, I love all their flavours especially the red velvet and caramel biscuits. Repeat customer always and try to get a cupcake or treat whenever I can, however I wish it was closer to me

14 de fevereiro de 2025

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