loonawell.com Avaliações 7

O TrustScore é 3 de um total de 5

3,2

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Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

Organic dog treats tailored to your dog's needs. Human-grade quality & freshly baked. Made in Switzerland, shipped worldwide. LOONAWELL's recipes use only organic, natural ingredients. No preservatives added. Developed with a culinary Chef and Vet approved. The result is a tasty, crunchy, and very healthy experience. Handmade, traditionally baked, and packed in individual sachets. Excellent aroma and taste ... so good, that you might feel tempted to try it too! LOONAWELL is the first and only Pet Food in the world to be certified with the Swiss Vitamin Institute Label We're raising the quality bar, like no other before.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

7 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

100 Swiss Francs for Lentil Stew

So, I treated my dog to some “luxury” dining and ordered one tin of the turkey and one tin of the lamb from Loonawell. At 49 CHF a tin I naively assumed I was getting a box. Nope. Turns out I just paid almost 100 francs for TWO CANS of dog food. Bargain of the century, right?

But wait, it gets better. My dog – who normally eats anything – wouldn’t touch it. Not plain, not with cheese, not with bribery. Nothing. He looked at me like I was punishing him.

To be fair, it looks nice enough… if you’re feeding a vegetarian rabbit. Lentils, potatoes, carrots – sure, but where’s the meat? Dogs are carnivores, not hipsters on a plant-based cleanse. Real dog food should be 70–80% meat. This stuff? More like a lentil stew with a hint of turkey.

So yeah: overpriced, under-meaty, and apparently disgusting to actual dogs. 0/10 from my pup, 1 star from me because I can’t give zero.

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I got the Berry Bee supplement after my dog's surgery

I got the Berry Bee supplement after my dog's surgery. The vet recommended it for immunity boosting and recovery so she doesn't get any infections. Totally worth it and so easy to use. I just spray it on the food I give her and I can tell the difference.

17 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Offensively Expensive

£1,113 per week to feed a small terrier and medium Staffy a product that contains only 19% deer meat & 11% deer offal…?
£53.02 per 400g tin is outrageous.
The owner replied stating I was ‘offensive’ & ‘not liking’ her food when I queried the ingredients/price.
It is a shame as the food and ethos actually sounds lovely.
Never at any point did I say ‘I didn’t like it’.
Even if I were a billionaire, I still feel it’s morally wrong to spend this amount on dog food when people the world over are going hungry.
To do so would be truly offensive, in my opinion and I am permitted one without being accused by the disgruntled owner.

9 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best dog treats I’ve found in the…

The best dog treats I’ve found in the market. My wife only wants human grade products in our house since we have a baby that puts everything in her mouth and you can tell that the the quality of these treats is top notch, I’ve tried them myself haha. My dog goes crazy for them so we plan on sticking to these treats.

2 de novembro de 2023
Avaliação não solicitada
logotipo da loonawell.com

Resposta de loonawell.com

Thank you for your feedback! We agree, there's nothing like human-grade quality products!

Avaliado com 5 de um total de 5 estrelas

My dog is in love with the super…

My dog is in love with the super foodies! Ironically I had thought she would go for the beef or salmon ones (which she also goes for) but it’s the blueberries which are the best! We use those as high value reward treats for training and they are amazing. 😍

18 de novembro de 2023
Avaliação não solicitada
logotipo da loonawell.com

Resposta de loonawell.com

Thank you for your feedback! Our Super Foodies are just too irresistible, even for us!

Avaliado com 5 de um total de 5 estrelas

Die Leckerli sind unglaublich gut

Die Leckerli sind unglaublich gut! Zudem sind die Säckchen unglaublich praktisch, ich habe immer eines in meiner Tasche, damit ich immer eines bereit habe für meinen Hund. Ich bin zudem echt überrascht vom Geschmack; wir haben das Health Glow bestellt und die riechen echt gut und mein Hund liebt sie. Zudem finde ich es super toll, eine lokale Marke zu unterstützen. Somit mein Daumen hoch für LOONAWELL und ich hoffe, dass ihr bald neue Produkte auf den Markt bringt!

31 de outubro de 2023
Avaliação não solicitada
logotipo da loonawell.com

Resposta de loonawell.com

We're so glad your pup loved our treats! We have new surprises that will come out very soon!

Avaliado com 1 de um total de 5 estrelas

Ich fühle mich verarscht

Ich habe das Salmon Delight gekauft, da ich auf Qualität und Bioprodukte auch für meine Hunde viel Wert lege. Ich bin es deswegen gewöhnt etwas höhere Preise für gute Qualität zu zahlen.

Das Produkt hat mich aber doch etwas negativ umgehauen.

Man bekommt ledigtlich 40 g in einer Verpackung (Karton) rund um 16 CHF, das ist das eine, was ich auch vorher hätte checken können. Das andere, die ganze Verpackung hat mehr Verpackungsmüll als Leckerchen. Es sind in dem Karton 10 kleine Standbodenbeutel, mit Alu oder PVC Beschichtung, einem Kleber drauf und in jeder dieser Verpackung 5-6 kleine Kekse.

Ich fühle mich wirklich getäuscht, wobei ich es auch besser hätte lesen müssen, aber die Werbung und Verpackung ist tatsächlich eine Kundenverarschung.

Das Gute, die Kekse schmecken meinen Hunden. Es hat aber auch bis auf Bio Zutaten keinen Zusatzstoff drin, der diese Preise für mich rechtfertigt.

Das so ein Business funktioniert, wundert mich.

11 de outubro de 2023
Avaliação não solicitada
logotipo da loonawell.com

Resposta de loonawell.com

Hi Ines,
Thank you for your feedback. We will take it into account.

Our products are made from the highest-quality, organic raw materials and don’t contain any fillers, so our cookies are loaded with natural nutrients that come directly from the ingredients themselves! (And not as additives).
There’s a big thought process behind our packaging. Our cardboard boxes come from sustainable forests; this means that they can not only be recycled but that their production also leaves a low carbon footprint (1% versus 3.8% of plastic). Our sachets are made to ensure the freshness of our products. Since our products are 100% free of synthetic preservatives, we have to compromise for a packaging that preserves our treats (you have to choose one or the other, and we decided to prioritize nutrition and convenience).
We understand that any production process has an impact on the environment and that is why we partner with organizations like One Tree Planted to help counter this impact as much as possible. All of this information is clearly explained on our website.

We’re very glad to hear your pup liked our treats as we make a great effort to not only create nutritious but also a delicious culinary experience for all dogs out there.

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