Customer service outstanding product outstanding. Couldn't ask for better service.Especially after delivery company, got things wrong. Ten out of ten.

Couldn’t recommend them enough. Richard was very helpful and the duvet cover is amazing. I would love it if they had one in a pale pink 😍

Ordering and delivery great and also the communication from Richard confirming we may have over ordered which was so honest and correct we had

The sheets and pillowcases I ordered from Lost Loom are just gorgeous, they feel so silky and luxurious, and they are definitely cooling at night! They came so beautifully wrapped and in a very sturdy box so the whole experience was delightful. The sheets did smell a little strange straight out of the box but I aired them for a while and now I am enjoying sleeping between them very much.

Good communication

I am delighted with the king size duvet in oatmeal. Also the two matching pillow cases. They have washed and ironed well and are very comfortable to sleep in. I couldn’t be happier.
Thank you

lovely fitted bedsheet and pillow cases i loved them so much i bought a second lot

Ordered the wrong size by mistake but they sent the right size at no extra charge

Amazing product, fantastic service - recommend them 100%

The perfect remedy to these hot hot summer nights

Easy to use site, very fast delivery, superb presentation of bedlinen which would be perfect as a gift. Everything is of a very high standard . Many thanks

Absolutely LOVE this bedding. It arrived in the most gorgeous box, all wrapped up in tissue paper. The bedding itself is in a bamboo bag which will be great for storing. They're unbelievably soft and we've noticed a real difference in them keeping us cooler, especially at the moment with these hot, humid evenings. I'm officially bamboo converted!

Ordering was quick and easy. It was no problem to add an item later and the customer service has a personal caring touch. The bedding is lovely, soft and luxurious. I would recommend both the company and the product.

Having spent some time looking for bedding to help with night sweats I came across Lost Loom.
The whole shopping experience has exceeded my expectations. The bedding ordered was delivered promptly and beautifully packaged. It is of excellent quality and I am pleased to report sleeping soundly with no sweats despite a couple of the hottest nights so far this year. A definite improvement on previous cotton bedding.
I ordered super king pillowcases assuming these would be necessary for walled pillows but it's worth noting that the standard pillowcases are generous and easily fit our pillows. My requested return to swap for the smaller size was dealt with promptly by Richard with no issues and a very personal service. How refreshing!
Finally
I am very impressed with the eco-credentials for this bedding and the packaging is all recyclable. Well done Lost Loom.

Would I repurchase...yes absolutely. I am already eyeing the duvet for winter!

I incurred a slight problem on the website and I sent a message, within a short period of time Richard called me and rectified the problem. The customer service was exceptional and today I received a beautifully packaged product. I would highly recommend Lost Loom and would definitely use again in the future.

Great customer service. The bedding is silky soft and great quality. And beautifully packaged.

Lovely product! Purchased bedding, so soft. would recommended and will be purchasing more

We are so happy with all our new bamboo bedding from Lostloom!
The quality of the sheets and pillowcases is very impressive. They are silky soft to sleep on, and I found they wash very easily on a cool wool wash, and dried very easily on a cool wool cycle. The packaging is also very impressive, in line with this luxury quality bedding. A delightful touch.
The duvets are amazing too. They are much easier to put into a duvet cover, and they feel so much more comfortable to sleep under. And the amazing tote bags are an unexpected bonus.
All in all I am delighted with these products, and very happy we made the investment.
And, having used the bedding for more than 6 weeks we are just as happy with it.

Lost Loom the best by far!!
I have tried the kind of bedding before and felt it always came up a little short, so thought I would give this company a try. From the minute I opened my package I rushed to put it on my bed! So happy, as so lovely to sleep on, will definitely be buying more