Wow! This is now my go to place for phone cases. Such good quality and designs. Such good prices as well. I ordered 3 cases with added glitter case on one of them but unfortunately the time scale for... Ver mais
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Veja o que dizem as avaliações
Very impressed with LoveCases! Not only is the phone case I've ordered super cute and fitted to my older phone, but LoveCases has kept me up to date with any issues related to my order, and even... Ver mais
Took too long to arrive but I wouldn't of minded had my item been good quality. Ordered a popsocket for my phone, the picture on it was blurry and bad quality. The picture also popped off everytime I... Ver mais
A empresa respondeu
Such a great family run company! I ordered a bundle from here, amazing value, it included phone case, key ring, coaster, phone loop all in this amazing celestial stars and crescent moon pattern. I had... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to LoveCases, your go-to destination for fun, unique, and trendy phone cases and accessories! Based in the heart of the UK, we are a small but passionate team dedicated to spreading love and positivity through our vibrant and stylish designs. Get in touch 💌hello@lovecases.com Shop our products here https://www.lovecases.com
Informações de contato
1 Rocky Lane, B6 5RQ, Birmingham, Reino Unido
- hello@lovecases.com
- lovecases.com
4,2
Muito Bom
538 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Screen protector
Ordered a screen protector for my phone but honestly a waste of money. Air bubbles trapped under once applied that I couldn't remove and it was not allowing me to use fingerprint to unlock my phone. Tried reapplying a few times but in doing so just ended up with dust becoming stuck to the adhesive so made my screen look dirty, so went in the bin.
10 de abril de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey Sophie,
Thank you for bringing this to our attention. Unfortunately, as with all screen protectors, they sometimes can be a little tricky to place on by an individual and it is important to follow all steps in the kit we provide.
We have sent you an email and are more than happy to send a replacement or refund.
Please note if the customer does not install the screen protector correctly the finger sensor will not work as the device may not recognise fingerprints when the screen protector/protective film is not attached clearly and tightly on the device's screen.
Please do pop us an email so we can assist further.
LoveCases - Candace
Don’t waste your money
The quality of these cases are not worth the price. Ordered a phone case with beige cow print on it and it looks like it’s been printed on by a printer that’s running out of ink. Also brought a screen protector (which I now DO NOT TRUST) from the pure assumption that if the case is bad quality the screen protector will be too. Going back to the stores I know best for phone cases. DO NOT RECCOMEND
8 de abril de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey Zoe,
Thank you for bringing this to our attention. I have checked our emails and can't seem to find one from yourself regarding this. Please note we are always more than happy to resolve any issues with our customers with either a replacement case or a full refund.
We have sent you an email regarding this.
We apologise that you are not happy with your case, and hope we can help correct the situation🎀
LoveCases - Candace🌸
Both service and product were fantastic
I cannot fault the service or the products they are both fantastic. I have bought some of your products for myself and also to put in a raffle for my own small business. You offer a great range of designs and products so something always catches my eye.
26 de março de 2024
Resposta da LoveCases
Hey Kay,
Thank you so much for the 5 stars and kind words🩷
LoveCases - Candace
Needed a case
Needed a case for my flip 5 and stumbled across this shop on Google. I couldn't find a stock photo for the flip 5 case but the designs were lovely so I decided to order. I reached out on Instagram to see if they had a photo so I could see an example of how it would look and they were so lovely and sent me a photo! The next day I received my case and its so nice! Along with my case I received a cute Disney tote! Will definitely be buying from them again.
19 de março de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
The most amazing and kind hearted company
I was very kindly nominated to receive a Galentine's day bundle from Love Cases and it came not only with the cutest and highest quality products, but with kindness extras added in that made me cry after a really difficult start to 2024. I will now use Love Cases as my go to for any gifts I need for loved ones
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
I placed an order on the 8th of January…
I placed an order on the 8th of January and haven’t received my purchase or updates . Very disappointed with the company lovecase.
Would like my money back.,
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey🎀
We can't seem to find your order on our system. Please can you pop us an email at hello@lovecases.com with your order number so that we can help.
Thanks,
LoveCases - Candace✨
Most amazing costumer service!😍
Never have i met a Company with such amazing costumer service! I had a bit strange personalized iPhone cover so I got a mail asking how I exactly wanted it and before doing it I got to see how it would look. I absolutely LOVE the result!!
I will most definitely be looking forward to coming back for more orders!!😍😍😍
7 de fevereiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Amazing quality cases with lots of…
Amazing quality cases with lots of different designs to choose from!
Amazing customer service too!
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Love them!
These cases are amazing! They are very well made, with beautiful colours and designs!
25 de janeiro de 2024
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Products great, quick delivery and great customer service
Products I ordered were great and very quick delivery. There was an item missing but they sent this out without hesitation very impressed, I would definitely recommend this company
25 de janeiro de 2024
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Helpfull
Khadija who helped me with my missing items/ wrong item received, she was quick and efficient at helping me ! Thankyou Khadija
23 de janeiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Nonchalant about customer service
Nonchalant about customer service. I had a broken watch strap. It was a simple fix but they were not interested.
22 de janeiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Please drop us an email so we can rectify your experience with LoveCases, we would love to find you a suitable solution - LoveCases Mani ❤️
Absolutely in love with my cases and…
Absolutely in love with my cases and heart socket, such wonderful service, couldn't be happier ❤️
13 de janeiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey Joanna,
Thank you so much for the kind words and 5 stars! We're so glad that you love your goodies🩷
LoveCases - Candace🛍️
Amazing Customer Service!
Lovely items & amazing customer service! An item I ordered wasn’t in stock & they reached out to me to explain. They posted out the other items as agreed then followed up ensuring that I had received the final item. Such a brilliant company, would thoroughly recommend.
28 de dezembro de 2023
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Fabulous service
Fabulous service, this was my 3rd order from LoveCases and I love them all. Fantastic quality, fit my phone perfectly, cannot wait to order more!
10 de janeiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
ordered from here for xmas presents the…
ordered from here for xmas presents the shipping was faster than expected and the products were so high quality. i was even given some extra goodies which was lovely, i have customer service help from “Mani” and she was just great! super helpful and kind! will definitely be ordering from here again !!!!!
12 de dezembro de 2023
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Great customer service support
Great customer service support. Bought new strap for fitbit versa 4 good quality and price. Will definitely be buying more.
10 de janeiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Amazing❤️
Amazing quality products.great services,responses and fixes to any issues.they added a phone case and coaster free of charge.will always be my first choice of buisness for purchasing phones cases or any accessories 🥰❤️
10 de janeiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Absolutely brilliant customer service
Absolutely brilliant customer service! Very quick at responding to emails and sent a new case free of charge! 100% recommend, and the cases are fab quality too😊
9 de janeiro de 2024
Avaliação não solicitada
Resposta da LoveCases
Hey Sophie💕
Thank you so much for the 5 stars and the kind words! We're so glad we could help✨
LoveCases - Candace🎀
The mug arrived chipped
The mug arrived chipped. I tried to contact the company by email and never got a reply
28 de dezembro de 2023
Resposta da LoveCases
Hey Barbara✨
I can see by our email communication to yourself that a replacement has already been sorted, and is on it's way to you. I can see that your initial email to us came through on 30 December, please note as per our website our working hours are Monday - Friday 9am - 5pm and this does not include weekends or bank holidays. I can see a reply was sent on 2 January when we returned to work, and that as mentioned above we have sent out a replacement to you☺️
We do apologise that it arrived chipped, we do our utmost best to package our fragile items as best as possible but unfortunately when in transit and out of our hands, they can get damaged.
If you need anything else please do email us✨ And again, apologies for this mishap - we know how frustrating that can be💕
LoveCases - Candace🎀
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