The staff at Telford Putt Putt were hugely helpful and generous to us when we visited. The venue was also very clean and well looked after, another credit to the staff. However, you can’t escape the i... Ver mais
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Veja o que dizem as avaliações
Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Ver mais
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Ver mais
A empresa respondeu
Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Ver mais
Detalhes da empresa
Escrito pela empresa
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Informações de contato
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Reino Unido
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Booked tickets to circus that wasnt…
Booked tickets to a circus that wasn't there. We travelled from another city so was annoyed and kids were disappointed.
I requested money back. Will see if I actually get anything back cause the person I was chatting with promised me refund but didn’t ask any details and when I asked about how is it happening when you don’t have my details never got reply anymore.
Very fishy so probably best to steer away…
UPDATE
We did got the ticket money back but it doesn’t change the fact that you didn’t provide the right address or venue to the event.

Resposta da Lovetovisit.com
Booked tickets for a festival that was…
Booked tickets for a festival that was later posted until next year. Contacted via email to request a month ago and still waiting. Follow up emails are all responded to via chat bot and no one answers the phone. AVOID
Easy to book an event I wanted to…
Easy to book an event I wanted to attend. Sadly the event was cancelled and Cyle arranged my refund which arrived promptly.
Keeping the expsrience real.
After multiple AI messages I was very pleased to hear from Cyle about a refund for an event that was postponed.
I've now changed my mind about not using them again.
Lisa in Devon.
Dont use i love to visit to book…
Dont use i love to visit to book anything, appalling customer service.
Booked and paid for the safari park, only to arrive and it to be cancelled. Safari park offering refunds, however as booked through i love to visit, they cant process and i love to visit dont want to know

Resposta da Lovetovisit.com
Booking my ticket was straight forward
Booking my ticket was straight forward. Due to rescheduling of event my refund is beeping processed. Communication has been excellent.
Mate me and my mate both tried and we…
Mate me and my mate both tried and we both got an error saying it’s not u it’s us trying to order safari park tickets and now they’ve took the money and no tickets and now gotta wait a week for a refund scamming bastards

Resposta da Lovetovisit.com
They came back so quickly with their…
They came back so quickly with their response was amazing xxx
5 stars to Cyle who was excellent…
5 stars to Cyle who was excellent sorting out my refund
Speedy refund
Contacted customer service via the contact form due to a cancelled event.
Connected with Cyle who processed my refund within minutes of the request being received. Excellent service!
Cyle Rees from love to visit noticed…
Cyle Rees from love to visit noticed that my tickets hadn’t been sent to me and contacted me to explain and resolve the issue
An event was cancelled
An event was cancelled, FamJam Swansea. We were notified and given alternative options; however, I opted for a refund. I emailed and was contacted back within 30 mins of the email, advising of the refund and its process. I am absolutely shocked by the efficiency and how easy it was. The initial booking of the event was easy. I chose lovetovisit as it was cheaper and extremely informative on their site. Highly recommended, no fuss or quibble alternatives offered and not difficult to get a problem sorted.
Great customer service
I stupidly booked the wrong date, quick message and it was all sorted!
Needed to change my ticket date
Needed to change my ticket date - was made really by the brilliant customer service from Cyle.
First time using the LoveToVisit…
First time using the LoveToVisit website, there prices were better than going direct... The five stars definitely go to Cyle, I booked the incorrect time, Cyle quickly ammended my tickets with no charge and communicated very well. 10 out 10, will definietely use again!
Cyle was very helpful getting me a…
Cyle was very helpful getting me a refund for a cancelled event
Great customer care
I had an issue with a booking not being fully fulfilled by the provider, I spoke with Cyle who apologised for the inconvenience and issued a £40 voucher to cover the difference in price from my original booking.
The insurance is a scam
The insurance is a scam. You are not insured for cancellation. Only illness with a doctors note!!! What a rip off. Very poor.

Resposta da Lovetovisit.com
Cyle was brill!
I had an issue with my Merlin 5 in 1 pass I purchased for London. Cyle from lovetovisit was vey helpful to me with my issue. He couldn't fix the technical issue, but he resolved it in another way. Thank you so much Cyle, I can actually enjoy my London visit the weekend!
Cyle was very helpful with my request
Cyle was very helpful with my request.
he then called to say that the issue was sorted
Cheers !
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