Lovetovisit.com Avaliações 

674
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The staff at Telford Putt Putt were hugely helpful and generous to us when we visited. The venue was also very clean and well looked after, another credit to the staff. However, you can’t escape the i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Escrito pela empresa

At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

674 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 81% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(674)

215 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Booked tickets to circus that wasnt…

Booked tickets to a circus that wasn't there. We travelled from another city so was annoyed and kids were disappointed.
I requested money back. Will see if I actually get anything back cause the person I was chatting with promised me refund but didn’t ask any details and when I asked about how is it happening when you don’t have my details never got reply anymore.
Very fishy so probably best to steer away…

UPDATE
We did got the ticket money back but it doesn’t change the fact that you didn’t provide the right address or venue to the event.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Lovetovisit.com

Resposta da Lovetovisit.com

Hi,

Thank you for taking the time to share your experience.

Just to reassure you, the reason we didn't ask for your payment details when you contacted us is because your booking and payment information are already securely linked within our system. This allows us to process a refund directly back to the original payment method without needing to collect any sensitive information again.

We also processed the refund of your money immediately once the issue was reported, as we wanted to resolve the situation as quickly as possible for you. If you'd like, we can provide confirmation that the refund has been processed so you have peace of mind while it makes its way back to your account.

Again, we're very sorry for the inconvenience caused and appreciate you bringing this to our attention.

Kind regards,
Lovetovisit

Avaliado com 5 de um total de 5 estrelas

Keeping the expsrience real.

After multiple AI messages I was very pleased to hear from Cyle about a refund for an event that was postponed.

I've now changed my mind about not using them again.

Lisa in Devon.

1 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dont use i love to visit to book…

Dont use i love to visit to book anything, appalling customer service.
Booked and paid for the safari park, only to arrive and it to be cancelled. Safari park offering refunds, however as booked through i love to visit, they cant process and i love to visit dont want to know

8 de julho de 2026
Avaliação não solicitada
logotipo da Lovetovisit.com

Resposta da Lovetovisit.com

Hi Melanie,

We’re very sorry to hear about your experience. We’ve been trying to locate your booking, but we cannot find a ticket or booking under the details provided in this review.

We’re also unsure who advised that we would not issue a refund. When an attraction genuinely cancels a booking and confirms that a refund is authorised, we can absolutely process it for you.

Please reply to us through Trustpilot with your booking reference and contact details so our team can investigate this immediately. We always try our best to support our customers, but as a booking platform, we must follow the attraction’s cancellation and refund policy and verify that the cancellation has been confirmed.

We would really appreciate the opportunity to look into this and resolve it for you.

Best regards,
Lovetovisit.com

Avaliado com 1 de um total de 5 estrelas

Mate me and my mate both tried and we…

Mate me and my mate both tried and we both got an error saying it’s not u it’s us trying to order safari park tickets and now they’ve took the money and no tickets and now gotta wait a week for a refund scamming bastards

26 de julho de 2026
Avaliação não solicitada
logotipo da Lovetovisit.com

Resposta da Lovetovisit.com

Hi there,

We’re really sorry that you and your friend had trouble booking your safari park tickets. We completely understand how worrying it can be to see money taken without receiving the tickets.

This usually happens when the payment times out or is not fully approved by the bank. The payment may still temporarily appear as pending, even though the booking was not completed. Any reversal is released immediately from our side, although some banks can take up to 7 working days to show the money back in your account. In many cases, it is returned much sooner.

Please email cx@lovetovisit.com with the email address used for the booking and any payment details, and our team will be happy to check this for you. It may have already been resolved, but we can confirm exactly when the funds were released.

We have successfully sold thousands of attraction tickets to customers across the UK, so we can assure you that we are not a scam. We are genuinely sorry about the inconvenience and will be more than happy to help get this sorted for you.

Best regards,
Lovetovisit

Avaliado com 5 de um total de 5 estrelas

Speedy refund

Contacted customer service via the contact form due to a cancelled event.

Connected with Cyle who processed my refund within minutes of the request being received. Excellent service!

7 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An event was cancelled

An event was cancelled, FamJam Swansea. We were notified and given alternative options; however, I opted for a refund. I emailed and was contacted back within 30 mins of the email, advising of the refund and its process. I am absolutely shocked by the efficiency and how easy it was. The initial booking of the event was easy. I chose lovetovisit as it was cheaper and extremely informative on their site. Highly recommended, no fuss or quibble alternatives offered and not difficult to get a problem sorted.

7 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time using the LoveToVisit…

First time using the LoveToVisit website, there prices were better than going direct... The five stars definitely go to Cyle, I booked the incorrect time, Cyle quickly ammended my tickets with no charge and communicated very well. 10 out 10, will definietely use again!

3 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer care

I had an issue with a booking not being fully fulfilled by the provider, I spoke with Cyle who apologised for the inconvenience and issued a £40 voucher to cover the difference in price from my original booking.

2 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The insurance is a scam

The insurance is a scam. You are not insured for cancellation. Only illness with a doctors note!!! What a rip off. Very poor.

3 de julho de 2026
Avaliação não solicitada
logotipo da Lovetovisit.com

Resposta da Lovetovisit.com

Hi there,

We’re really sorry to hear you’re unhappy with the insurance cover.

Just to clarify, Lovetovisit is not the insurance provider. The insurance is provided by XCover, and their terms and conditions are shown during the booking journey so customers can review exactly what is and isn’t covered before purchasing.

That said, we always try to help our customers wherever we can. We don’t believe you have contacted us directly yet, and we also cannot find a booking linked to the name on this review.

Please email us at cx@lovetovisit.com with your booking details and we’ll be happy to look into this for you.

As your concern is specifically about the insurance policy and what it covers, it may also be helpful to share this feedback with XCover directly, as they are the insurance provider.

Kind regards,
The Lovetovisit Team

Avaliado com 5 de um total de 5 estrelas

Cyle was brill!

I had an issue with my Merlin 5 in 1 pass I purchased for London. Cyle from lovetovisit was vey helpful to me with my issue. He couldn't fix the technical issue, but he resolved it in another way. Thank you so much Cyle, I can actually enjoy my London visit the weekend!

2 de julho de 2026
Avaliação não solicitada

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