The staff at Telford Putt Putt were hugely helpful and generous to us when we visited. The venue was also very clean and well looked after, another credit to the staff. However, you can’t escape the i... Ver mais
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Veja o que dizem as avaliações
Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Ver mais
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Ver mais
A empresa respondeu
Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Ver mais
Detalhes da empresa
Escrito pela empresa
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Informações de contato
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Reino Unido
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Cyle Rees was amazing
Cyle Rees was amazing, sorted my query instantly saving me £40. Thanks Cyle
I was having issues with my…
I was having issues with my ticket,where the tickets didnt get emailed to me but the payment went through. I rang the company and spoke to an advisor called Cyle. He managed to help me straight away and managed to get the tickets sent me.
He was extremely helpful and efficient.
There was an issue with a pending…
There was an issue with a pending payment , Kyle sorted this immediately
Was super friendly and efficient
Thankyou so much Kyle
Cyle was really efficient and friendly…
Cyle was really efficient and friendly and resolved my issues in a professional manner
Made a mistake booking for the wrong…
Made a mistake booking for the wrong venue (on me) but thanks to Cyle in there support team for saving me and getting this fixed, would recommend
I made an error with my purchase of a…
I made an error with my purchase of a ticket for the Monet exhibition in Nottingham. Cyle sorted it out to my absolute satisfaction
Cyle changed my ticket for Chichester…
Cyle changed my ticket for Chichester chili and cheese festival from the Sunday to the Saturday very quickly without any issues
Very helpful over the phone when I…
Very helpful over the phone when I needed to reschedule my tickets for a different day, would use again
I had lost my tickets and asked for…
I had lost my tickets and asked for help and Cyle replied swiftly. He solved my issue straight away and sent the tickets I had purchased. I was very pleased and surprised at the fast response and also a friendly response to the email.
Thank you so much!
needed replacement tickets
Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs for me without any hassle whatsoever. . Superb service from Cyle and pleasure to do business with such a customer centric approach. Well done!
Purchased a ticket online which didn’t…
Purchased a ticket online which didn’t process properly. On a Saturday, day of the concert, Cyle was straight on it and resolved the problem.
Great service.
I wanted to book members tickets for…
I wanted to book members tickets for the Nantwich Show today but could not find them listed on the options box.
I sent a question to the website and a representative called Cyle advised me to go to the Nantwich Show website.
His response was swift and very helpful he is an asset to your team.
Cyle has delivered an excellent…
Cyle has delivered an excellent service! I bought tickets on your site , paid for them and because of internet disruption they were not sent to me. He sorted it quickly and emailed them on to me. Wonderful customer service. Thanks Enid
Simply the best customer service
Simply the best customer service, thanks so much for your support today Cyle and extremely good friendly clear customer service.
You did what you said you would do, even though it was my error.
Great communication and I can’t fault you.
Today Was the best customer service I have experienced in a long while and I will be advising others to jump onboard
Thank you
Very easy to book online & great service!
Very easy to book entry to Gwrych Castle in advance online. A couple of days later I contacted Lovetovisit via their enquiry form (via the Contact link) to see if they could change the ticket dates (delay by a few days as I’d injured my back). Cyle got back to me right away via email and kindly sorted it promptly. Thank you Cyle! Great service :-)!
Great experience with customer support…
Great experience with customer support , thanking Cyle for being efficient and very helpful
Customer services is amazing so helpfulful…
Customer services is amazing so helpful and friendly and really do understand and help in any situation. Joe Shearman you are truly an amazing magician for finding lost tickets with not alot of information. Going to have a blast at our event and all parties can now go.
I had misplace my tickets for the Proms…
I had misplace my tickets for the Proms at Highclere, or don’t remember seeing them, but on contacting your dept and messaging my problem. Cyle Rees, responded so quickly it was amazing, never had a service so positive and so quick, brilliant. I now have peace of mind and am looking forward to The Proms. Thank you Cyle.
Cyle
I hastily booked tickets via lovetovisit for a day out for myself and my daughter, however after booking I then checked the direct website and found the tickets cheaper. I got in contact and spoke to Cyle who helped me with a refund for the difference in price, very polite and efficient. Thank you Cyle.
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