I booked a day out but completely messed up by booking the wrong destination 🥴 Joe Shearman sorted out a refund and was super helpful. I can recommend Lovetovisit 100% And Joe was absolutely amaz... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The staff at Telford Putt Putt were hugely helpful and generous to us when we visited. The venue was also very clean and well looked after, another credit to the staff. However, you can’t escape the i... Ver mais
Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Ver mais
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Informações de contato
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Reino Unido
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Cyle was professional
Cyle was professional, friendly, and very helpful throughout the process. Communication was clear, and everything was handled efficiently. I had a positive experience and would be happy to work with him again. Highly recommended.
Had a wonderful experience with Love to…
Had a wonderful experience with Love to visit .com , in particular a person by the name of Cyle Rees .I am Dyslexic and find instructions and too much information challenging.
Cyle kindly sorted out my change of tickets with no fuss and rearranged at a date and time more suitable for me. He then left me a lovely email to say it was all done. It’s extremely frustrating and difficult to find service that is so helpful, straightforward and a pleasant experience. Thank you Cyle you gave 100% perfect customer service.
Cyle
I had a lovely, helpful customer experience with Cyle. Was very efficient and supportive. Answered all my questions and went above a beyond. He made my booking process a lot easier. Would recommend
Customer service was great
Customer service was great, sorted out my refund no problem. Thanks Cyle!
A fabulous experience
I took my grandson that is autistic. He has not been well recently. He loved every minute. The acts were superb and we were amazed what hard work was put into every performance. I am a visual artist . Loved all the colour . Had i had the time and if it was possible wpuld have loved to paint the performances. Well done to you all and best of luck. Penny
Cyle was great 👍
Cyle was great 👍. Fast response amazing customer service. Happy with cyle
Special thanks to Cyle
Special thanks to Cyle for a quick reply and going a long way for me
Ticketing query sorted out really…
Ticketing query sorted out really quickly many thanks
Great first purchase and will look to…
Great first purchase and will look to return. Had a little issue with payment but was sorted within 30 minutes on a weekend. Thanks for your help Cyle
Change of booking
I booked the wrong date and within 24 hours of contacting lovetovist.com, Cyle very kindly changed my booking to the correct day.
Thank you Cyle
I inadvertently deleted an email…
I inadvertently deleted an email containing tickets for an event. I rang direct and spoke to a lovely young man called Cyle.
He was very helpful and friendly and re emailed the tickets back to me. He reassured me that if email did not arrive, which fortunately it did, I was to call him back and he would resend.
I would also give credit to Lovetovisit for employing an actual person to solve any issues and not a ‘chat bot’ or go through a tedious amount of automated questions and pressing goodness knows how many numbers. Thank you!
Great customer support from Cyle
Hurt my knee the day we were supposed to visit Beale Park and Cyle on the support team swiftly got them reissued for the next day.
Cheers Cyle!
Andy
Great Experience
Used them to buy tickets for Devon County Show.
Booking process easy. Tickets came through straight away and were cheaper.
Would definitely recommend and have spread the ‘Love’ to friends and family.
Cyle on the booking team saved my family trip
I booked a family trip through LoveToVisit but had to reschedule due to a family member's emergency. Cyle sorted it all out, made sure we didn't lose our booking, and saved the family getaway. Great guy, great customer service, all for a discounted price. Thanks very much.
I rang this morning about a payment…
I rang this morning about a payment issue, I spoke to a lovely gentleman called Cyle Rees, he was so understanding and helpful, making me feel completely at ease! Offered to help with my situation quickly and swiftly. What a lovely chap! Thanks again Cyle :)
I had a really great experience with Cyle
I had a really great experience with Cyle Rees at LoveToVisit! He was super quick to help, really efficient, and genuinely friendly throughout. You can tell he actually cares about giving good customer service and making sure everything is sorted properly. He went above and beyond to help me out, which made the whole experience so much easier and stress-free. Really appreciate all his help and would definitely recommend him to anyone using LoveToVisit! Thank you again Cyle!
I am very satisfied
I am very satisfied. My family and I had a wonderful afternoon. I had a problem with the order, but the wonderful staff sorted it out very quickly and I received my tickets. Thank you very much for the wonderful service and help.
Great customer service!
Had excellent service from Vinny…
Had excellent service from Vinny Osephius
Vinnie has been incredible at customer…
Vinnie has been incredible at customer services and within minutes of an email request moved my booking to another date! You guys rock thank you
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