The staff at Telford Putt Putt were hugely helpful and generous to us when we visited. The venue was also very clean and well looked after, another credit to the staff. However, you can’t escape the i... Ver mais
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Veja o que dizem as avaliações
Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Ver mais
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Ver mais
A empresa respondeu
Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Ver mais
Detalhes da empresa
Escrito pela empresa
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Informações de contato
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Reino Unido
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a small problem with my booking…
I had a small problem with my booking and cyle was amazing. He helped me so much and he’s customer service was great. I would recommend this place.
The person who dealt with me Cyle was…
The person who dealt with me Cyle was very friendly and efficient and soon had my problem sorted.
Cyle went above and beyond
Cyle went above and beyond. helped me to sort out the issue I had with my booking . thank you so much
Fast to respond and reliable
Fast to respond and reliable.
I booked a session which I could not attend, so I requested a change of date. The reply was quick and 'Cyle' helped reschedule the session; thanks for your help.
I accidentally have chosen the wrong…
I accidentally have chosen the wrong date which was yesterday and Joe helped me to reschedule it which only takes less than 24hours. I was worried whether I can change the ticket because the date I booked is already passed and the price was £46 in total but I was still able to rebook it to different date. I appreciate for the fast and kind service and thank you for Joe again!
Needed help from customer service
Needed help from customer service. And they was very helpful and sorted the problem out. Thank you Crys.
Excellent service and polite staff.
Excellent service and polite staff.
Got a great discount and Cyle was…
Got a great discount and Cyle was great, I had an admin error and he sorted it all out for tomorrow! 😊
Cyle was very helpful and sorted my…
Cyle was very helpful and sorted my issue out extremely quickly.
I have just spoken to Cyle
I have just spoken to Cyle. He understood my problem straight away and helped get it solved. He was an absolute star. Not only was he helpful, he also followed through on his word.
I had an issue when I booked the wrong…
I had an issue when I booked the wrong date for some tickets for an attraction in Blackpool by mistake. I dealt with Cyle who sorted the matter out for me very speedily. There were issues with the company who the tickets were bought from but he managed to get that sorted out for me quickly and very efficiently.
My mistake !
Booked tickets for the circus thinking it was Swindon.. email came through telling me I was going to frome . Emailed admitting my mistake and cyle promptly instructed me on what to do. Seen the right show last night and was a 5 🌟 just like you cyle. A complete credit to speak to a real person instead of a robot.
Thank you Cyle for your prompt response…
Thank you Cyle for your prompt response and help!
I had tickets arranged to visit the zoo…
I had tickets arranged to visit the zoo for March . Due to a hospital admission I had to cancel. I contacted Lovetovisit on Monday to rearrange and was advised they would contact me within. 48 hours.
I got an e-mail on Thursday morning with new tickets as requested.
Very good service. Highly recommend.
Cyle was excellent and very helpful…
Cyle was excellent and very helpful with dealing with my issue. Thanks
Bought an attendee ticket instead of a…
Bought an attendee ticket instead of a show car ticket for an event. Emailed support and quickly recieved and email from Cyle understanding my error and refunding me without any quibble. Absolutely excellent customer service and a real human response. Very much appreciate you Cyle! restored my faith in humanity a little. I hope you pillow is forever cool!
Vinny was super helpful getting the…
Vinny was super helpful getting the date of my booking changed and Cyle was great in getting my issue sorted going above and beyond when the tickets didn’t come through from the third party right and even asked them to resend it asap for extra peace of mind for me
This company very good I recomend also…
This company very good I recomend also for good price and good customer service
Thank you!
Cycle was very helpful and I was very happy with the customer service received by him.
Thank you Lovetovisit
Cyle was professional
Cyle was professional, friendly, and very helpful throughout the process. Communication was clear, and everything was handled efficiently. I had a positive experience and would be happy to work with him again. Highly recommended.
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