Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.

Avaliado com 4 de um total de 5 estrelas

-Seamless transition from dip with 12mg -Consistent nicotine release over time -My office smells better -No teeth staining -Great flavor-a little sweet -Less conspicuous -fewer tobacco relat... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you... Ver mais

Avaliado com 1 de um total de 5 estrelas

The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that caus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. Tabacaria

Informação fornecida por fontes externas variadas

Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

203 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

All in all, better than most brands, but not perfect

The regular pouches are comfortable and not rough on the gums, the flavor is a bit lacking though and even the 12mg pouches don't actually feel that strong compared to other brands 12mg pouches. The breaker pouches have a lot of flavor, and even the 8mg pouches feel stronger than the regular 12mg ones, but the breaker pouches aren't primed and they are coated in an unpleasant dust that gets everywhere when opening the pack. All in all, they're not perfect, but I have yet to find any pouches that are, so these are pretty decent all things considered.

23 de março de 2023
Avaliado com 4 de um total de 5 estrelas

Good product (Expresso breakers 4mg)

Good product (Expresso breakers 4mg). Nice flavor and enjoy the discreetness of the pouch. The only con is that shipping is super slow.

22 de março de 2023
logotipo da Lucy

Resposta de Lucy

Hey Kelley, we will be offering a faster shipping option very soon!

Avaliado com 5 de um total de 5 estrelas

I recommend Lucy

I’ve been subscribed to Lucy for a few years now. Their pouches and gum have helped me stop dipping and smoking. They have great products and prices compared to tobacco-less products you’d find at convenient stores.

23 de março de 2023
Avaliado com 1 de um total de 5 estrelas

Shipping time sucks.

The product is awesome but I’m about to go elsewhere because of the shipping. UPS had my package for over a week before it was delivered and it showed in the town next to mine for four days. Shipping takes way too long.

22 de março de 2023
logotipo da Lucy

Resposta de Lucy

Hi Layne, thank you for leaving a review. We're sorry to hear you're frustrated with shipping timeframes. We use standard mail services which typically take 5-7 days to arrive. This can sometimes take longer depending on carrier volumes and inclement weather.

We do offer an expedited option and have sent you an email from support@lucy.co to assist you with adding this to your account if you'd like.

Avaliado com 3 de um total de 5 estrelas

Shipping Delays

Lately, shipping has been extremely delayed. Normally my order would go in on a Thursday and I would get my delivery by Saturday. The past 3-4 orders it has taken a week to be delivered

23 de fevereiro de 2023
logotipo da Lucy

Resposta de Lucy

Hi Brandon, thank you for your review! We've reached out about alternate shipping options.

Avaliado com 5 de um total de 5 estrelas

Lucy is the best one out there

I've tried all that's out there in the shops to find the right one. Some brands had rather a nasty feeling having it in your mouth. Lucy has really gotten the taste and comfort just right.

1 de março de 2023
Avaliado com 4 de um total de 5 estrelas

Smoke and vape free for 2+ years thanks…

Smoke and vape free for 2+ years thanks to Lucy. The shipping isn’t always on time which is very frustrating when using as a cessation program.

8 de fevereiro de 2023
logotipo da Lucy

Resposta de Lucy

Hey James, thank you for leaving a review. The Lucy team is actively working on more reliable shipping. Please reach out at support@lucy.co if you need any assistance.

Avaliado com 2 de um total de 5 estrelas

Package lost and no real updates

Package lost and no real updates. Jennifer has sort of been helping but lots of time with my package in total limbo.

If y’all used a competitive shipping option and not the worst / cheapest possible one this likely does not happen.

25 de janeiro de 2023
logotipo da Lucy

Resposta de Lucy

Hi Hobbs, thank you for your review. Your shipment was delivered on 2/4/23. It looks like you've already connected with Jennifer about this and confirmed you received the order. Please don't hesitate to reach out in the future if you need any assistance.

Avaliado com 5 de um total de 5 estrelas

Trustpilot Makes Good

Sometimes people try to deceive you because you’re old. It happened when we were at our 1st and only Princess shore excursion at St Martin. It was very disappointing. Billed as “a rum and reggae” beach party, there was no beach, and trim young men weren’t playing volleyball or doing the limbo. The only reggae was on the radio, and no one was dancing. When asked for a review, I was very harsh, and I thought that was the end. It wasn’t.
Craig from Trustpilot called to tell me that I will be reimbursed for the excursion and that makes it all good.
WOW. A company that actually backs up their promise. I should complain more often.

20 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lucy Pouch nicotine was a great product…

Lucy Pouch nicotine was a great product when it first came out, but they can't consistently produce the same product. The "new" mango pouches lack the mango flavor and the capsule is bitter. At $7.83 per can on their website (which is a ridicules) you would think their product would be top notch, but it isn't. Time to find a new company because I can't trust them.

7 de janeiro de 2023
Avaliação não solicitada
logotipo da Lucy

Resposta de Lucy

Hi John, thank you for your review. Sorry to hear you weren't satisfied with your recent purchase! An an account cannot be located under the name listed. Please reach out to support@lucy.co so our team can gather more information and ship a replacement!

A Experiência Trustpilot

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