Celeste Harris was so helpful in responding to my changing circumstances due to ill health. She with my PoA’s helped me understand my options and enabled me to make sound and sensible decisions going... Ver mais
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Veja o que dizem as avaliações
Julie was our mortgage adviser. She was lovely and helped us throughout the entire process. She answered our questions and was polite even when we bothered her with numerous questions. Very thorough a... Ver mais
A empresa respondeu
Luma and those that work for them are second to none as far as customer service goes! Matt and Bipen, especially Matt Gibson at the very start of my mortgage seeking journey, and Bipen at the end, wo... Ver mais
A empresa respondeu
Rachel has been a pleasure to work with. Constantly being there and patiently answering all questions for me. This was my first home buying experience in UK and Rachel’s support throughout gave me con... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Based on the South Coast, we provide face-to-face financial advice designed around one thing, you. Your money. Your goals. Real people helping you get where you want to be. We take the time to truly understand your life - your goals, your concerns, and your hopes for the future. From there, we build a tailored plan that fits around you, not the other way round. Whether you’re: just starting out, growing and protecting your wealth, or planning for life’s next chapter, we’re here to help you move forward with clarity and confidence. Because with the right plan, a brighter future is possible.
Informações de contato
16-18 Barnes Wallis Road, PO15 5TT, Fareham, Reino Unido
- 01489 346450
- hello@luma-financial.co.uk
- luma-financial.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Luma Financial Planning
Steve worked hard and found me a great…
Steve worked hard and found me a great deal.

Resposta da Luma Financial Planning
The team make things easy to understand…
The team make things easy to understand and give invaluable information and support when needed. A stressless way to plan for the future.

Resposta da Luma Financial Planning
Very easy and always a pleasure to work with
All advice and information put across in a way that's easy to understand.

Resposta da Luma Financial Planning
Fantastic!
I worked with Matt Gibson and his team for a mortgage and the process couldn’t have gone better. As a first time buyer and in a country that’s new to me Matt helped ease my mind, answer all my questions and was empathetic to my curiosities and concerns, while remaining professional. He was able to walk me through the process and secure a mortgage at a great rate. I’m very grateful and could not recommend more.

Resposta da Luma Financial Planning
Excellent service
Excellent service and understanding of all that we were told.

Resposta da Luma Financial Planning
Is always a pleasure to talk to Mr Adam James.
Booked a phone call with Mr Adam James, as usual he explained everything needed we had a good chat about my retirement and what was needed. I got all the information I needed. I asked few questions which he did happily explain and went through all the my questions. I found Mr Adam James very knowledgeable and helpful and was ready to answer any questions.

Resposta da Luma Financial Planning
Excellent financial advisor
Excellent financial advisor - great advice - very helpful and friendly

Resposta da Luma Financial Planning
BEWARE OF ILLEGAL SALES TACTICS
Celeste missold me financial products with false promises and information. Wolf in sheep’s clothing. Upon wishing to close these products, she put up every road block possible in order to prolong them and accumulate further commission from the weak schemes she had enrolled me in.
Directors have no interest in taking responsibility and instead divert blame onto the company whose products they sell (SJP)
I am in the process of reporting to the financial ombudsman and will be taking legal action to recover damages suffered by their mis-selling and purposeful extended delay of encashing my investments, unless substantial accountability and resolution is offered.
At the time of writing, I still have a 6 figure sum of money locked in one of their investments whereby continuing incorrect information is being fed to me as to why I am yet to receive the funds. This has been ongoing since 2025

Resposta da Luma Financial Planning
Andrew Oliver always presents himself…
Andrew Oliver always presents himself in a knowledgeable, professional manner. He explains what the Markets are doing , giving sound advice.

Resposta da Luma Financial Planning
Its comforting to know all is being…
Its comforting to know all is being taken care of.

Resposta da Luma Financial Planning
Pension Review
Very pleased with the service I receive from Adam James. I am pleased with how my pension is performing and Adam keeps me informed of this and any other queries I might have.

Resposta da Luma Financial Planning
More than financial advice
Useful and informative advice from Celeste who is a delight to speak with, knows me well and gives me the feeling she genuinely enjoys giving me support with my financial goals and lifestyle.
I appreciate the ability to be able to contact her between reviews if necessary and she is also able to recommend other information and advise I have needed.
She has been a valued friend in difficult times.

Resposta da Luma Financial Planning
Excellent service
Very helpful,got us the required service fast and efficiently.

Resposta da Luma Financial Planning
New Mortgage
After my two year deal with my previous mortgage was drawing to a close, Tracy was in contact with me to discuss my new mortgage. As I was moving house and had different needs, Tracy was incredibly swift in finding the perfect mortgage and even chasing me to make sure I'd supplied correct information and got all the paperwork signed and back to her.
Very swift with her replies to both phone and email, and when she was away, Jordan kept me informed of any updates.
It was pleasure working with them and I have no hesitation in recommending these ladies and look forward to working with them again.
A very easy 5 star rating from me

Resposta da Luma Financial Planning
Very good review
Very good review and advice. It may be 5 stars next eeek ad I am awaiting some information about IHT liabilities.

Resposta da Luma Financial Planning
Steve Blinman is so personable and time…
Steve Blinman is so personable and time is not of the essence. He has invested my money so well and given me advice on other matters. Cannot recommend him highly enough.

Resposta da Luma Financial Planning
Steve was very helpful & made…
Steve was very helpful & made everything easy to understand & answered every question

Resposta da Luma Financial Planning
Great experience from start to finish…
Great experience from start to finish very professional ,prompt ,great communication, greatwork.Thanks Steve for all your hard work

Resposta da Luma Financial Planning
Adam James is extremely amiable and…
Adam James is extremely amiable and professional.

Resposta da Luma Financial Planning
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