Luma Financial Planning Avaliações 

583
•
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Celeste Harris was so helpful in responding to my changing circumstances due to ill health. She with my PoA’s helped me understand my options and enabled me to make sound and sensible decisions going... Ver mais

Avaliado com 5 de um total de 5 estrelas

Julie was our mortgage adviser. She was lovely and helped us throughout the entire process. She answered our questions and was polite even when we bothered her with numerous questions. Very thorough a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Luma and those that work for them are second to none as far as customer service goes! Matt and Bipen, especially Matt Gibson at the very start of my mortgage seeking journey, and Bipen at the end, wo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rachel has been a pleasure to work with. Constantly being there and patiently answering all questions for me. This was my first home buying experience in UK and Rachel’s support throughout gave me con... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Planejamento Financeiro
  2. também em
  3. Consultor Financeiro
  4. Corretor hipotecário

Escrito pela empresa

Based on the South Coast, we provide face-to-face financial advice designed around one thing, you. Your money. Your goals. Real people helping you get where you want to be. We take the time to truly understand your life - your goals, your concerns, and your hopes for the future. From there, we build a tailored plan that fits around you, not the other way round. Whether you’re: just starting out, growing and protecting your wealth, or planning for life’s next chapter, we’re here to help you move forward with clarity and confidence. Because with the right plan, a brighter future is possible.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

583 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(583)

93 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My consultant Lisa is very helpful and…

My consultant Lisa is very helpful and is always there to give me advice.

4 de dezembro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you, Rona. We love Lisa at Luma, and we're glad you are getting the advice you need :)

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service. No delays.

8 de dezembro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thanks a lot! We aim to make things go as smoothly as possible, so we’re glad you had a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Equity Release

The service, knowledge and advice we received was exceptional, the people we dealt with explained everything in great detail so we understood everything each step of the process.

9 de dezembro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thanks so much for your kind words, Lesley. We’re so glad you have had a consistently and positive experience with the team!

Avaliado com 4 de um total de 5 estrelas

Very helpful and constructive for…

Very helpful and constructive for guiding the way ahead. Thank you.

4 de dezembro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you for the kind review - we're pleased you had a great experience working with us.

Avaliado com 1 de um total de 5 estrelas

Never been turned down for a loan in my…

Never been turned down for a loan in my life and was shocked especially when I’ve never missed a payment ever

27 de novembro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Hi Thomas,

We aren't a lender, and therefore unfortunately have no control over lending decisions.

We're sorry we weren't able to help you on this occasion. We do our best to check the whole market to find the right lender for our clients but that's not always possible.

Please do get in touch with your adviser to discuss your situation further.

All our best,
The Luma team

Avaliado com 5 de um total de 5 estrelas

My advisor makes a big difference

My advisor, Michael Triggs, is really attentive and helpful. And this is what it works best for me, a personal touch. And I'm sure is not only me that feels this way.

17 de novembro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you for the review, Anna. The office loved it :)

Avaliado com 5 de um total de 5 estrelas

As always I received excellent advice…

As always I received excellent advice from Jake, focused on my long-term objectives and taking into consideration the current economic climate. Thank you!

22 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you for the kind words, Adam. We're pleased you had a great experience working with Jake.

Avaliado com 5 de um total de 5 estrelas

Good communicators and excellent to…

Good communicators and excellent to work with.
Together we came out with a deal best for us.

11 de novembro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Working with our clients to give them the best deal is always the number one priority. :)

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Great work from Matt and Molly, we wouldnt hesitate to use Luma again!

27 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you for the kind words Stephen. We're happy you had a great experience with the team.

Avaliado com 5 de um total de 5 estrelas

Moved house and remortgaged

We used Luma for our recent house move and Matt was excellent throughout the process. Informative and gave us all of our available options clearly and always promptly answered any queries that we had. Would definitely recommend using Luma for financial advice.

24 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you for the review and the kind words Luke. We're so pleased you had a great experience working with Matt, and appreciate the recommendation!

Avaliado com 5 de um total de 5 estrelas

So fast and so simple

So fast and so simple. Hayley was fantastic.

31 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

We are so pleased you had a fantastic experience with us.

Avaliado com 5 de um total de 5 estrelas

very professional Steve was amazing…

very professional Steve was amazing took me through all the process and this supported me to ensure we have got the best deal

29 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

We're so glad we were able to help support you - Steve is the best!

Avaliado com 5 de um total de 5 estrelas

Always a good friendly service

Always a good friendly service, we are very happy customers.

27 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thanks so much for your kind words, Ray. We’re so glad you’ve had a consistently positive experience with us!

Avaliado com 5 de um total de 5 estrelas

Excellent financial advice

All round excellent financial advice always given and our financial consultant Steve Blinman is a really nice person , friendly and always gives good advice where needed .

24 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thanks so much for your lovely feedback. We’re delighted to hear Steve’s advice and support have made such a positive difference - he’ll really appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic

Absolutely fantastic, so helpful, and great knowledge.

17 de outubro de 2025
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thanks so much for your kind words! We’re really glad you found the team helpful and knowledgeable - that’s exactly what we’re here for.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

I feel so lucky to have come across this great company & Matt Gibson in particular.
The customer service was friendly, approachable & the communication prompt & informative without too many hurdles in the process of remortgaging my property.
It's very gratifying,in this day & age,to come across such honest & caring customer service.Thank you so much.
Georges Crematy.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you for the kind words, Georges. We're so glad you had a great experience with us and helped you through your remortgage. We appreciate you!

Kind regards.

Avaliado com 5 de um total de 5 estrelas

Rachel and Jordan went above and beyond…

Rachel and Jordan went above and beyond for us, Rachel’s knowledge put us at ease and she spent a lot of time talking us through all the options for various things making sure we had the full insight so we could make the best decisions for us. I can’t recommend there services enough, Jordan chased our solicitors and helped us stay informed throughout the long process. Worth every penny!

19 de setembro de 2025
Avaliação não solicitada
logotipo da Luma Financial Planning

Resposta da Luma Financial Planning

Thank you for your lovely feedback. We know how difficult it can be keeping up with the complex nature of the process, so we’re pleased to have made things easier for you, and give you all the right insights you needed.

Best regards.

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