Use another Shipper, I will return. USPS is incompetent at best. I am very very RURAL Oklahoma, they sit on MAIL until Truck is full then deliver to Crescent, Dover, Marshall, Covington some with 1... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Luma has great products that have been beneficial to my health. Their customer service and support is the best. They always prompt in responding to emails. This is truly one of the best companies I'v... Ver mais
A empresa respondeu
I appreciate the $10 discount on my two items, just wish the regular price was lower (Amazon gives me a better deal on subscriptions, but your products are higher quality). Luma Customer Service was... Ver mais
A empresa respondeu
Quick response. I still need to look for another supplier, but I found out right away that there were no other options.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Informações de contato
Estados Unidos
- help@lumanutrition.com
- lumanutrition.com
4,8
Excelente
150 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It has been a pleasure dealing with…
It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect
I truly appreciate it, because I really want to support the veterans. I am thankful for the services they provide.
Kind regress
29 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you so much, Helene — this really warms our hearts! We're so glad our responsiveness and care have made your experience a great one. And thank you for supporting the mission behind what we do; knowing that resonates with you means a lot to our whole team. We'll keep doing our best for you!
Great customer service!
28 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you, Lisa! We really appreciate you taking the time to say so!
good communication fast and informed
good communication fast and informed
27 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you, George! Fast, informed communication is exactly what we aim for — glad it came through for you!
Easy to proceed with add'l confidence…
Easy to proceed with add'l confidence from owner.
27 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you, K! We're glad the extra reassurance made the process easier — appreciate you sharing your experience!
I got my order very quickly and had a…
I got my order very quickly and had a question that was answered same day and taken care of the same day. Thank you and will be ordering for life because your heart trio has helped me so much.
26 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you so much for this, Joan! Fast shipping and same-day answers are what we always aim for, so it's great to hear that was your experience. And honestly, hearing that Heart Trio has made a real difference for you is the best part of our day — that's exactly why we do this. Thank you for sticking with us, we're so glad to have you as part of the Luma family!
You all never fail me
You all never fail me. No matter the issue, you fix it.Thanks.
25 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you so much! We're always happy to help, and we're glad we could get things sorted out for you. We truly appreciate your continued trust and support!
I was very happily surprised by the…
I was very happily surprised by the excellent and fast response to my inquiry! I was expecting to wait a few days and an answer like it my request could not be accomplished.
SURPRISE!!! Fast response and immediate credit to my purchase! Thank you.
26 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you so much for sharing! We're glad we could surprise you with a quick response and get everything taken care of right away. We truly appreciate your support!
You listened to me.
25 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for sharing! We're glad you felt heard and supported. We truly appreciate your trust and support!
MY PROBLEM SOLVED
I hope we got my problem solved. I was getting 2 orders delivered for the same product at very close times. My supply of CoQ10 was growing and I was running out of space for it !
Thanks to Luma Nutrition
21 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I was happy that I got a quick response…
I was happy that I got a quick response to my inquiry. I have gotten several emails suggesting that I subscribe to the product. I have already subscribed to the product, I am old so when I get an email suggesting I subscribe to something that I think I’ve already done so it’s very confusing. It would be nice if before those emails were sent out they check to be sure that you’re not sending to a person that is already subscribed. Thank you.
26 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I have questions regarding the science…
I have questions regarding the science behind the product. Love that Luma supplements are manufactured in the US and are third-party tested. Jake was very informative and answered all my questions in a timely manner.
22 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for your thoughtful feedback! We're glad Jake could answer your questions and provide the information you needed. We truly appreciate your trust in Luma and your support!
Respuestas rápidas y de gran precisión…
Respuestas rápidas y de gran precisión y contención. Sitio confiable. Amabilidad y asesoramiento de sus agentes. Muchas gracias.
24 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que recibiste respuestas rápidas y precisas, junto con un servicio amable y confiable. ¡Agradecemos mucho tu confianza y apoyo!
Clean supplements that are 3rd party…
Clean supplements that are 3rd party tested.
Excellent, personalized customer service
20 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for your kind words! We're glad you're happy with the quality of our supplements and the personalized service from our team. We truly appreciate your trust and support!
Great service
Great service. Fast response on emails. Very nice people.
22 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
Customer Service
Your company gets in touch with customer when an email is sent.
21 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for your feedback! We're glad our team is responsive and gets back to you promptly when you reach out. We truly appreciate your support!
Customer service was very prompt and…
Customer service was very prompt and helpful. Thank you!
22 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
Cares about you and very knowledgeable…
Cares about you and very knowledgeable about the products
22 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for your kind words! We're glad our team could provide caring and knowledgeable support. We truly appreciate your trust and support!
I got the help I needed
I got the help I needed. Very complete and very professional. Charles did everything I needed immediately. Excellent Customer Service when they became aware of AI going rogue. I didn’t know that originally as she was called Sandra and had messed up all of my subscriptions. Instead of being upset I went to laughing. Thank goodness for Charles help. I’m in my 80’s and a caregiver for my roommate so overloaded as I am appreciated the help immensely. Thank you for helping me Charles I feel so much better. Luma is an excellent Company that I have trusted for years for good supplements. Very excellent company.
22 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you so much for sharing this! We're happy Charles was able to step in and get everything sorted out quickly. We're especially happy to hear you’re feeling better and that you’ve trusted Luma for so many years. We truly appreciate your continued support!
Positive experience
I had a very positive ordering experience
17 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
We're so glad you had a positive ordering experience. We truly appreciate your support!
good solid experience
I wish I could have augemented my subscription by a one-time purchase of 1 or 2 bottles at my subscription price per bottles.
The customer service agent was very pleasant and easy to deal with
21 de agosto de 2026
Avaliação não solicitada
Resposta da lumanutrition.com
Thank you for your feedback! We're glad you had such a positive experience with our customer service team. We also appreciate your suggestion and will be sure to pass it along to our team. Thanks for your support!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.