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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Received the 14 inch kinky curly human ponytail "on sale" for $58 dollars that looks and feels like horse hair and only 14 inches long maybe if you extend the hair. Can't return due to being "on sale"... Ver mais

Avaliado com 1 de um total de 5 estrelas

The worse experience I ever had. Hair was so bad that it wasn’t even human hair it was synthetic I bought it to the salon for my stylist to also take a look it to make sure I wasn’t bugging before my... Ver mais

Avaliado com 5 de um total de 5 estrelas

Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because... Ver mais

Avaliado com 5 de um total de 5 estrelas

TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & A... Ver mais

Detalhes da empresa

  1. Fornecedor de Extensões Capilares
  2. Loja de produtos para cabelo
  3. Loja de perucas

Escrito pela empresa

LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

105 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

The worse experience I ever had

The worse experience I ever had. Hair was so bad that it wasn’t even human hair it was synthetic I bought it to the salon for my stylist to also take a look it to make sure I wasn’t bugging before my appointment she told me I was scam it’s not human hair smh I had to do a rush order through LuvMe hair due to the quality of these bundles. I also order 4 and received 3 smh I had to go back and forth to get the address to return these items (hair) which I have to pay to return. These people was trying make me keep something I don’t want not going use (bad batch) hair not real horrible experience smh I will not recommend nobody to order off this site.

29 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The wig from this company is really…

The wig from this company is really good quality and looks very natural. The hair is soft, doesn’t tangle easily, and has a nice shine. It was easy to install and fit comfortably on my head. I also like how the wig kept its style even after wearing it for a long time. The lace blended well with my skin, making it look realistic. I’m very happy with this wig and would definitely recommend this company to others.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING HAIR

Shipping was super fast. Great customer service!! I LOVE this store. Great quality hair. Never disappoints.

10 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Okayyyy this hair is EVERYTHING 😍 The…

Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because baby… she did NOT disappoint — she exceeded every expectation 💁🏽‍♀️✨

8 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please please Do NOT buy any hair products

Please, I employ you, do not buy any hair products from this company. They have false advertising and they do not have a return policy. I needed to return items which were horrible, I put them back in the package immediately. When I reach out to Lumiere to get return instructions, they gave me the run around and then said they would only refund me $45 after I had paid over $150 for the products. They wanted me pay to ship the products back to them and then receive less than 1/3 of what I paid for the products. I would never buy hair products from them. The quality is poor, hard and harsh hair.

20 de março de 2026
Avaliação não solicitada
logotipo da Lumierehairs

Resposta da Lumierehairs

Hello,

We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please ensure the hair was not washed or worn. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Avaliado com 5 de um total de 5 estrelas

TRIED A BRAND THAT I KNEW NOTHING ABOUT…

TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & ARRIVED IN 6 BUSINESS DAYS FROM ORDERING — COMING FROM OVERSEAS!! A+++

17 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This hair is not human i paid 416 for 3…

This hair is not human i paid 416 for 3 bundles of 38 kinky curly this is shedding matting up n everything 😡😡😡im pissed

4 de março de 2026
Avaliação não solicitada
logotipo da Lumierehairs

Resposta da Lumierehairs

Hello,
We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Avaliado com 1 de um total de 5 estrelas

Scam Company. NO Delivery. NO Refund

I'm Maddie Uperson: and will never order form this Scam company, never received order nor refund. AVOID THIS FAKE CO. BUY SOMEWHERE ELSE

6 de março de 2026
Avaliação não solicitada
logotipo da Lumierehairs

Resposta da Lumierehairs

Hello,

We’re truly sorry for the slow response and for the frustration this situation has caused.

Usually the shipping takes a few days to arrive, the delivery was delayed due to flight reason late recently. We had to contact the shipping carrier to make a claim with your package. If you added shipping protection to your order when you placed with, please check if there was an email as to the order inbox or spam folder, and make a claim to insurance company for a refund.

Please contact our after-sale support team if necessary, we help you fix it out well

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Avaliado com 1 de um total de 5 estrelas

I ordered 1 wig on 2/13/26 and have yet…

I ordered 1 wig on 2/13/26 and have yet to receive it. I have sent several emails and still nothing. Also was told through an email that I would get $10 back but it is not even showing up on my account.

I am going to let others know not to buy anything from your company. And I am going to also have Award Winning Investigative Reporter, know how you take money from consumers.

Today (3/6/26) I received what I thought was the wig I ordered. What I actually got was the opposite. It is not the same and it is not human hair. It is nothing like the photo. I am beyond upset. And it came from CHINA not the US warehouse.BEWARE!!!

I copied /paste the lies. 3/31/26- These people are crooks!!!! This is the reply about US warehouse below.

Hi, I hope all is well. Because our US warehouse is ruined due to attacked by someone. We have the china return warehouse now.
Please not worry, you will get the full refund as long as mail it back by following the instructions, especially write value less than 20 USD. Thnak you.
------------------------------------------------------------------
发送时间:2026年3月12日(周四) 07:39
收件人:
抄 送:
主 题:Re: #84475

2 de março de 2026
Avaliação não solicitada
logotipo da Lumierehairs

Resposta da Lumierehairs

Hello,

We’re truly sorry for the frustration this situation has caused.

Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.

I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Avaliado com 4 de um total de 5 estrelas

Don’t like

Don’t like! Don’t have side part!! Only a little bit of lace on top front? Small little piece in top!! Info is different! Not worth $100

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Experience with Lumiere Hair was…

My Experience with Lumiere Hair was great. I received my hair bundles on time packed very well. I had the bundles installed.and my hair looks great. I am very satisfied with Lumiere Hair products and will cuntinue to purchase from Lumiere Hair.

6 de fevereiro de 2026
Avaliação não solicitada

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