Absolutely shocking level of service. A very basic website with booking system and minimal amount of content took them 3 months to built. The corrections took forever to be implemented... Ver mais
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Veja o que dizem as avaliações
ElevateOM has been looking after our SEO for a few years now we have seen a steady rise in our online presence . Customer service is great ,we have a great dedicated project manager who keeps us updat... Ver mais
A empresa respondeu
I was really impressed with Elevate OM. Keith Emmerson initially took a lot of trouble to understand our complex low budget brief. Then an account team lead by Senior SEO Acount Manager Stacey Swinbur... Ver mais
A empresa respondeu
I have found this company so far excellent to work with. Staff have been so impressed with their help i have and still am receiving in a field which is not in anyway a speciality of mine , but have a... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been with ElevateOM for 2 years…
I have been with ElevateOM for 2 years now, maria my account manager has been great and helped out when ever I have had any issues and worked hard at getting the website to just how I wanted it. Avinash the website developer has also been just fantastic in getting g the website done and sorting any issues as and when needed. I highly recommend this company !

Resposta da Luminaldigital
Reliable but can be costly
Have looked after my site for a number of year. They are not the cheapest, but generally do a good job. Helped to bring my site back online after a hack and are now helping me with a word press site. The project managers are local but most of the technical work is done overseas. I work work with Cristine and she has been supportive with our project.

Resposta da Luminaldigital
I am still in the process of developing…
I am still in the process of developing a website with this company. They have been extremely patient and listened to my requests. Very courteous and pleasant to converse with.

Resposta da Luminaldigital
The team have been very helpful through…
The team have been very helpful through the process and have made me a Brillant website, very happy thank you.

Resposta da Luminaldigital
DONT TRUST THEIR QUOTES/ DISINGENUOUS
Shocking service/ disingenuous - received a quote for a fully optimised website - I enquired about content and explained how I would need help with this plus how I needed photos/ pictures and was assured on both accounts that they would help me i.e. with both content and images -they had stock images they could use for me and their content writers were excellent. I accepted it and paid the deposit. A few days later I received an email saying I had to pay extra £80 for each page of content writing but they would discount it to £70 + £75 Extra for images. Two days later I received another email offering the above but the standard price was now £70 and they would discount it to £60 per page (£210) BUT.... they then added another cost of £200 for legal documents. After paying the deposit the price has now doubled from £654 to over £1248.00 and I'm still no closer to getting a website - I've just lost £327 (deposit) + 2 weeks of my time - as I cant trust them to build my website .. Very unhappy X client

Resposta da Luminaldigital
Best website
They did a great job. The website is exceptional good so much that I recommend ElevateOM to everyone who need a website.
Anuj and Christine were a tremendeous…
Anuj and Christine were a tremendeous help to me when i was building my company's website. They were highly proficient in their duties and was also very patient with me when i asked them to give me more time to complete the payment. Anuj also went extra mile in ensuring i understood the technalities involved in operating the website in accordance with my business needs.
If you are looking forward to building a website that is great and affordable, kindly approach ElevateOM for a premium experience.
Thanks
Chyfrontier

Resposta da Luminaldigital
Misrepresented product
Unfortunately, my experience with this company was very disappointing. The service was misrepresented during the sales process, and after paying a deposit I was informed that several essential features were not included and required additional fees. Some of these were things I had specifically asked about before proceeding.
When I raised this issue, the company refused to refund the deposit and instead accused me of not doing my own research, despite the fact that I relied on the information provided by their team. I feel the pricing and scope of work were not made transparent upfront.
I would strongly advise anyone considering this company to get a full written breakdown of what is included and all potential costs before paying a deposit

Resposta da Luminaldigital
Superb communication from start to…
Superb communication from start to finish , nothing to much trouble .
Multiple changes as i am no expert.
Very kind people. Brilliant, commercial result.

Resposta da Luminaldigital
Answered all questions as I look into a…
Answered all questions as I look into a change of career. All the best!

Resposta da Luminaldigital
Excellent service from Gianni

Resposta da Luminaldigital
Excellent customer service and response
I was really impressed with Elevate OM. Keith Emmerson initially took a lot of trouble to understand our complex low budget brief. Then an account team lead by Senior SEO Acount Manager Stacey Swinburn did their level best in a short time and provided a very professional response. Stacey in particular could not have been more thoughtful and communicative. Well done Elevate OM!

Resposta da Luminaldigital
AVOID THIS COMPANY AT ALL COSTS
This company did not fulfil the contract we had with them. The website needed extensive work after they had finished and we didn't receive one enquiry from clients after employing them. The company are aware they did not do the work they were employed for, but refused to refund us. WE ARE NOW HAVING TO GO THROUGH SMALL CLAIMS COURT. If I could give them zero stars I could. Appalling.

Resposta da Luminaldigital
Website redevelopment
Both Jackie So my project manager, and the web developer , Anuj Garg have been wonderful. They've been at all times patient, professional, respectful. I am VERY pleased in deed with my new website.
HUGE thank you.
Bren

Resposta da Luminaldigital
Excellent service from start to finish
Excellent service from start to finish. Would highly recommend! Thank you
I would not recommend this service
I would not recommend this service. I was reassured the price was a one-off fee, only to later be stung with a £50 per month subscription just to keep my website running.
Customer support is almost entirely automated and completely unhelpful. The process was long, stressful and the end result was poor.
I’m utterly disappointed. This has genuinely affected my small business — I was just looking for some honest support, not to be misled, conned and left having wasted a significant amount of money that was far from cheap.
I see that elevate responded and made note that I had already contacted them about how miss leading their services was as I ensured I asked before purchasing as I wouldn't be able to afford fees after to "keep my website live" . Completely unethical and their response does not offer any solution at all!

Resposta da Luminaldigital
Genuinely brilliant company, switched on
Genuinely brilliant company offering excellent value and brilliant service. I asked for them to build a website and they offered an affordable quote and turned around 2 mock ups in a matter of days. They have a solid grasp of what the specific website needs and could deliver beyond my expectations. Would also use them for other services such as PPC which I need based on the service received.
ElevateOM listens to clients' needs and…
ElevateOM listens to clients' needs and always try their best to provide what you need for your website
They are professionals
I have held various websites with…
I have held various websites with Elevate from the Web creation U.K. times so approx 18 years. Just had a new website built and again a fantastic experience from start to finish.
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