Luminaldigital Avaliações 

1.163
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking level of service. A very basic website with booking system and minimal amount of content took them 3 months to built. The corrections took forever to be implemented... Ver mais

Avaliado com 5 de um total de 5 estrelas

ElevateOM has been looking after our SEO for a few years now we have seen a steady rise in our online presence . Customer service is great ,we have a great dedicated project manager who keeps us updat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was really impressed with Elevate OM. Keith Emmerson initially took a lot of trouble to understand our complex low budget brief. Then an account team lead by Senior SEO Acount Manager Stacey Swinbur... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have found this company so far excellent to work with. Staff have been so impressed with their help i have and still am receiving in a field which is not in anyway a speciality of mine , but have a... Ver mais


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(1.163)

115 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Website creation and ongoing support.

I decided to engage with ElevateOM to build my website and I have ended up with a very professional and functioning site. Since then I have also signed up to ongoing web support and I can only say it was a good decision on my part. I have had a number of occasions where I needed support and guidance - because I am new to this and it is not my area of knowledge and expertise. Every time I have needed technical support and/or guidance I have always had a great response. A special mention for Avinash who has built the website from scratch and made edits and improvements along the way. Responses to my queries and problems have always been quick and problems have been resolved. A mention to for Chai in support who also responds quickly and professionally.

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Anuj and Cristine did an outstanding…

Anuj and Cristine did an outstanding job creating my website, Tiny Tents Sleepovers. From the very beginning, they were incredibly accommodating and easy to work with. Every request was handled quickly, and nothing was ever too much trouble for them.
The communication throughout the process was excellent, and the final result exceeded my expectations. My website looks professional, modern, and exactly how I envisioned it.
I’m truly grateful for their hard work and dedication. Highly recommended for anyone needing a website built!

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible and disgusting experience

Terrible and disgusting experience, total ripped off. I was given only bad and worse option in web design so my only choice was already bad at the start. The main page still has issues and they said will be corrected when going live. Midway they kept asking for money beyond what they said as fixed price at the start. When I asked to set up the email app on my phone they were reluctant to help me to set it up and finally I had to shout at them to do it. Above all of these they asked for another £620 to keep the website going.
Scammmmmmmers

7 de dezembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you for your review Mohammmad. We were quite sad to see that you like to leave only negative feedback for companys and call them scammers....

You were sole a brochure website that was completed within a month. We did ask for your feedback on our designs and can see that you did seem very pleased and signed them off.

Regarding further payments, yes, this is for hosting. Servers do cost money and need constant maintenance and attendance. No company offers free hosting for life due to this. I can see the hosting team has reached out to you. Please do get back to them.

Avaliado com 1 de um total de 5 estrelas

Avoid avoid

Avoid avoid, I started the process of having a website designed after talking with them on the phone. I paid half the amount. I told them I had a Wix site and that was struggling with all the keywords. Tags and such things. They told me no problem at all they would be doing all that. The next day I got a form through from them to fill in, they wanted keywords, tags and meta descriptions all the things that I had struggled with in the Wix site I was now expected to do again. I cancelled the design of the website which they did not listen to. It was escalated to a manager who I told again I wanted to cancel. 30 mins after emails were back and forth I received a email from a designer that had been put in charge of designing my website. So they were just taking no notice of me. Them more emails and eventually got told no refund even though no work had been done in making me a website. Manager said wanted to help, so suggested that with the money I had paid if they could do the keywords, tags meta descriptions on my Wix site. Got told no that my website has already started to be designed even though I had cancelled. So please avoid and get yourself a company that actually listens to what you want and doesn’t steal your money, or you will end up like me paying over 400 pound for nothing.

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you for your review. You were contacted 5 weeks before your hosting expired. We do give clients plenty of time to decide to renew or move away to another hosting company. You can back your emails up with outlook and re-populate them once you have recreated them. Regarding files, they will not be corrupt. We do suggest you find a competent company who can upload site files to a suitable server. Kasey, we are sorry, but we cannot provide further support as you decided not to pay for it.

Avaliado com 5 de um total de 5 estrelas

Elevate review

The Elevate team have been so brilliant with everything. The turn around time was so short even with such a high quality website produced. We had a lot of specific needs for our website and we were reassured that it would be carried out, and they certainly were! Special thanks to Cristine & Anuj! We are very grateful.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

They really are the dream team! Thank you!

Avaliado com 5 de um total de 5 estrelas

Fantastic easy experience

Fantastic easy experience! Lovely results too! Nice to work with Jackie and Avinash!

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

They are a great team! Thanks, Kez!

Avaliado com 5 de um total de 5 estrelas

They delivered on their promise

I was hesitant at first to use these guys because I don't really understand the wizardry involved in getting my website up the rankings on Google and I was being told that nothing will happen overnight - I would have to pay for the service for at least 4 months before anything happens. But after exactly 4 months my site was coming up on page one so they really delivered on their promise and I'm continuing to use them. They are always willing to tweak the search terms for me to attract a wider audience. My business is very competitive so there is still work to do for me to come up on page 1 with a more generic search but I've only got good things to say about Elevate. Would definitely recommend.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Toby!

Avaliado com 3 de um total de 5 estrelas

Their SEO package i took on

OK, So i found them on google, as a small business i need help to increase my online sale. I met and spoke to Aaron seem like a nice man. I took them on now 8th month and not much financial gain, no great improvements on sales. Disappointing, online present have improved, so lets give it more time, lets see if the work they are doing will start giving us sales, i will love to give them a 5 star rating when this happens, will update this review when the sales start coming in . Gabriella Sandham

6 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Hi Gabriella, thank you for taking the time to share your feedback. We are genuinely sorry to hear that you feel disappointed, especially as throughout your campaign you received monthly reports which clearly showed continuous improvements and strong progress in Google rankings. As a small business competing against long-established national companies, achieving multiple Page 1 results particularly while on our lowest package is an excellent outcome and something you previously expressed you were happy with.

You gave your 30 days’ notice, and we confirmed that your campaign would end on 20th November. On that date, we also sent you a final update confirming that the work had officially concluded. Your account was not deactivated early it was closed on the agreed end date once all contracted work was completed.

While SEO can significantly improve visibility and organic traffic, it cannot guarantee sales, as purchasing behaviour is influenced by many factors outside of search performance. Throughout your campaign, we responded to your questions, provided transparency, and shared reports each month showing steady improvements.

Avaliado com 5 de um total de 5 estrelas

Website for outdoor buildings

I approached this company to build my website for out buildings, I found them online and they were amazing from start to finish, I would 100% recommend there services to anyone, massive thank you to the team, very happy with what you have done for me thank you very much for you excellent services

20 de setembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

That's very kind, Scott! Thanks

Avaliado com 5 de um total de 5 estrelas

I recently updated my website

I recently updated my website, and my experience with ElevateOM has been fantastic. Gianni has always been supportive and professional, helping me implement website changes. He is friendly and patient, making it easy to reach out whenever I need adjustments. I sincerely value his outstanding service and assistance, and I would recommend ElevateOM's services to anyone who needs support in developing a website.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Gianni is great! Thanks, Mathias!

Avaliado com 5 de um total de 5 estrelas

First class the whole journey

Huge thanks to a very well organised, patient and customer focused design company. Not just their expertise, their people. Anuj and Jackie through the design stage were fantastic, as I said before very patient but quick with changes and updates.

After a bad experience with a cowboy outfit, these guys are top drawer. Having the site made by them has offered us discounts on SEO which, for our small company have made it within our reach.

I would happily recommend, no, definitely recommend to any company. Certainly if you are a small firm which cant take chances with your capital.

Stuart
Director
SOK Academy

19 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thanks, Stuart! We do try our best!

Avaliado com 5 de um total de 5 estrelas

Great across the board

Great across the board, Anuj and Jackie were excellent, they allowed me to make changes and be apart of the creative process right the way through out.

They both really helped bring my vision and the website to life.

Elevate are great, I highly recommend using them to build your website.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you so much, Ethan!

Avaliado com 5 de um total de 5 estrelas

Quick and easy renewal

Mark David was polite, helpful and informative.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Liz! Mark is brilliant!

Avaliado com 5 de um total de 5 estrelas

A professional service

A professional service with clear pricing structure and great communication. Nothing is to much trouble, helpful, courteous and supportive. Special thanks to Jackie So abd Avinash for their continued support and including me fully in the creative process. I am so looking forward to seeing the end result and going live in December.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thanks, Jayne!

Avaliado com 5 de um total de 5 estrelas

Great Prompt and Friendly Service

I needed an update on my Website and this was addressed quickly and efficiently, special thanks to Gianni.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

We do love Gianni! Thanks, Drew!

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