Luminaldigital Avaliações 

1.163
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking level of service. A very basic website with booking system and minimal amount of content took them 3 months to built. The corrections took forever to be implemented... Ver mais

Avaliado com 5 de um total de 5 estrelas

ElevateOM has been looking after our SEO for a few years now we have seen a steady rise in our online presence . Customer service is great ,we have a great dedicated project manager who keeps us updat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was really impressed with Elevate OM. Keith Emmerson initially took a lot of trouble to understand our complex low budget brief. Then an account team lead by Senior SEO Acount Manager Stacey Swinbur... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have found this company so far excellent to work with. Staff have been so impressed with their help i have and still am receiving in a field which is not in anyway a speciality of mine , but have a... Ver mais


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.163)

115 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Website Transfer

ElevateOM, a really great company, provides urgent service to us. When a website company closed down, we had a big problem, so ElevateOM quickly contacted us and helped us step by step process and finally we are live again. Thanks for their support

3 de outubro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service! very professional and knowledgeable. I would like to say thank you to Jackie Project manager as well E Commerce Web designer Avinash for very well looking after me, I'm person with out Media and internet expirence in sense of me getting out there and sell things, i been scammed once by Company from London they took my money and never got web done, so after me explained that im a bit worry about all, but i felt confidence from Company stright a way, Please dont waster time and go with thouse guys really they now what they are doing long time in bizness as well so mach expirence they have... Thank you ElevateOM.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Tomasz! We're so happy to see this!

Avaliado com 5 de um total de 5 estrelas

I’ve got to give them 5 stars they were…

I’ve got to give them 5 stars they were amazing with patience, choices, support and the final product.
They deliver exactly as promised and they will correct thousands of times till you are satisfied they will always have my support

3 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thanks, Sandra!

Avaliado com 5 de um total de 5 estrelas

Excellent Content Writing Service!

I was extremely impressed by the content writing for my website by Lawrence. With very little support from me, he completely encapsulated the very essence of my holiday cottages and conveyed exactly the right messages I wanted to promote through my website. His writing style and turn of phrase was extremely professional and creative. Top marks!

3 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thanks, Lynn! We are so happy to read this!

Avaliado com 2 de um total de 5 estrelas

Really bad

Really bad.

Once the smarmy salesman collected the 50% deposit, it went immediately downhill. The staff are outsourced (cheaply inevitably) from other countries, and the additional sales' attempts start virtually immediately for content etc. The design was basic, and I could have done it myself. No-one ever knew what I had agreed. They then wanted the rest of the money before it was even completed (and 'went to coding', whatever that means - coding starts from the beginning), and then the harassing calls began. Please, please, do not waste your money here. I will now need to take legal advice to reclaim the £777 deposit.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

This is a shame to see. Whilst we cannot agree with Andrew, we have reached out to him to resolve this amicably.

Avaliado com 5 de um total de 5 estrelas

Allan Lawrence is a great person to…

Allan Lawrence is a great person to work with. His Knowledge and understanding is world class in the eCommerce space. Highly recommended.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Peter!

Avaliado com 1 de um total de 5 estrelas

A Corrupt Shambles

Note to Trustpilot:
This is a repost of my reposted review that was ‘incorrectly’ deleted.
The notification email you sent was spuriously missing the link necessary to respond?
Alternatively, I air your dirty washing here.
As requested, the polite and truthful sentence that was flagged had been removed; consequently, there was and is no reason to object.
However, this was still deleted at ElevateOM's request to hide their disgraceful activities.
Any further interference will display yet more corrupt activity.

If not for the excellent service from Stacey Swinburn the Senior SEO Account Manager, I would have given up with this shambles a long time ago.
The disgraceful service of this organisation is beyond belief.

The above is a review that I posted 06/08.2025 which covertly disappeared from Trustpilot.
Not only is ElevateOM a shambles, Trustpilot cannot be trusted!

ElevateOM are aware that they have charged me double the standard fee, for services that were not provided. However, I have now been waiting for 11 weeks with no response.

Checking Trustpilot revealed that my review had been removed. This was shown in my account, yet not on the company profile.

The only way that I can get a response out of ElevateOM is to post a negative review.

Exposing that Trustpilot cannot be trusted likely guarantees that this post won't last long either!

After reposting this review, it only took 5 minutes for my previous review to magically reappear...

However, this corruption is exposed by my review reappearing; out of chronological order with their other negative reviews.

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gratitude for Excellent Service

A big thank you to ElevateOm for hosting my website and supporting me over the past few years.
I want to give special thanks to Mark David, who has been the main reason I’ve continued to renew my contract year after year. His warm, supportive, and consistently professional approach has made all the difference.
Every time I’ve had a website issue, Mark has resolved it quickly and effectively. His dedication and expertise are exceptional.
Mark is top-tier – exactly the kind of professional every customer hopes to deal with, and a true credit to ElevateOm.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you, Hala!

Avaliado com 5 de um total de 5 estrelas

Great website design

Elevate and all the staff I have dealt with have been fantastic the project was brought to life with care and creativity. I am very happy with the final results. My developer avinash has been particularly diligent when dealing with my feedback and revisions

15 de outubro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you so much for your feedback. We're flattered you're so happy!

Avaliado com 5 de um total de 5 estrelas

I had a great experience working with…

I had a great experience working with this company. Cristine and Avinash were extremely professional and supportive throughout the process of building my website. Their attention to detail and prompt communication made the entire experience smooth and stress-free.

1 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I want to take a moment to express my gratitude

I want to take a moment to express my sincere gratitude to the Elevate team, especially Jackie and Anuj, for their incredible support during my recent transition from the old system. Despite my very tight schedule and the challenges that came with the old platform closing down, both of them went above and beyond to make the process as smooth and stress-free as possible.

Their professionalism, patience, and dedication truly stood out. Jackie kept everything well organised and communicated clearly every step of the way, while Anuj handled the technical side seamlessly and with great attention to detail. Together, they made what could have been a stressful transition feel effortless.

Thank you both for your continued support and commitment it’s genuinely appreciated

8 de outubro de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you for your review, Hana!

Avaliado com 5 de um total de 5 estrelas

Fantastic Advisors on the site

Excellent advisors on the site- whenever you are stuck or not sure of something- they are quick to provide practical professional help and guidance

14 de agosto de 2025
Avaliação não solicitada
logotipo da Luminaldigital

Resposta da Luminaldigital

Thank you!

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