I would recommend Luna Statics to anyone wanting or needing to sell to a trader. Steve has been honest and upfront throughout the whole process. The price agreed was paid promptly on delivery to buyer... Ver mais
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Veja o que dizem as avaliações
Steve has been true to his word from the very first time we spoke, it’s quite a big thing selling a caravan & putting your trust in people who you are dealing with. I can honestly recommend Steve & L... Ver mais
Needed help selling my Static Caravan and Luna Statics were superb. Even though my situation changed they were so understanding. I would highly recommend this company to anyone looking to sell thei... Ver mais
Very happy selling to Luna @ Steve and Maxine who were helpful with their advice and purchase price. Sometimes you don't mind being out of pocket when the customer service you receive is professional... Ver mais
Detalhes da empresa
Escrito pela empresa
Luna Statics aim to make the buying and selling process of statics caravans as easy as possible.
Informações de contato
6b fern road, Tn380uh, Hastings, Reino Unido
- 0800 644 5000
- Enquiries@lunastatics.com
- lunastatics.com
Exceptional service
As a park, we have been communicating with Steve & Claire for around 6 months. On every interaction, they have been so helpful, knowledgeable, and will give honest opinions and explanations. Luna Statics were spoken very highly of by some of our owners that had direct experiences with them, and our relationship with them is reflecting the same standards that you read here in these trust pilot reviews-exceptional. We have passed on the contact details for Luna to our sister parks as we are so impressed with their service and communication.
Claire, Steve and Luna, you should be super proud of your achievements. It has been a real pleasure to work with you.
10 de fevereiro de 2023
Avaliação não solicitada
They were great took all the stress of…
They were great took all the stress of me and Liaison with the park concerning my caravan thanks guys
31 de janeiro de 2023
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Karen,
A straight forward sale. Couldn't have made it easier for us. Great caravan and a customer with an amazing attitude. What more can a business like ours want.
Thank you soo much, it was our pleasure!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
100% satisfied.
100%. Lovely friendly claire and steve. Very helpfull. Made me a much better offer than my park.Talked me through every stage of selling my caravan. I had a lot of problems with the park i was on, putting hurdles in the way to sell. but steve came on park to meet with staff and helped me to get things moving. Very happy, and i continue to recommend to everyone.
27 de janeiro de 2023
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Tania,
It wasn't an easy ride at all. We had obstacles and with some perseverance and patience, we managed to get there in the end.
Thank you to you and your son for sticking with us and believing in our business.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
5* Cannot recommend Luna Statics enough
Cannot recommend Luna Statics enough. My mum passed away and we had the very difficult task of selling her caravan. This was a caravan we loved so much and found really hard to decide to do. Luckily for us we found Luna Statics and they went above and beyond to make sure we were okay during the sale. They liaised with the site our caravan was on so I didn't have to be the middle person and arranged everything. From first quote to collection they really looked after us as customers not only this but they gave us a great price and we cannot thank them enough!
27 de janeiro de 2023
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Sarah,
We are really happy that you've had a great experience with Luna Statics!
Sometimes when helping customers or dealing with companies, we miss the fundamentle of what is actually happening and the attachements that come with the products we're about to purchase or sell.
We're really happy that we could make the process easier by dealing with everything making this small chapter in your life, smoother.
From all of us here at Luna, all the best to you and your family, may you remember the good and forever cherrish the present.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
First class advice
I contacted Steve at Luna Statics recently regarding the sale of our static caravan. He was incredibly honest, considerate and patient when offering his advice – something that is rather rare these days. I really appreciated his time and would not hesitate to recommend his business. (nb I rarely write any Reviews!) Thank you again Steve. Dawn
16 de janeiro de 2023
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Dawn,
Thank you very much for taking your time to write this review.
We didn't manage to purchase your caravan, however the time we spent on the phone wasn't wasted and we both came out with something at the end of it.
If ever you need anymore help or advice, please call us, our phones are always on and available.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Very easy to work with
Very easy to work with, paid on time,very reasonable and pleasant, was a pleasure to deal with Luna Statics
10 de janeiro de 2023
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Janet,
Thank you for your kind words!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Lovely company to deal with spoke to.…
Lovely company to deal with spoke to Maxine first and she guided me to everything we should do , gave us a fair price for our van and paid deposit straight away, as soon as the van was ready to collect they aranged for it to be collected and paid us the rest of our money, great company to deal with and i passed their name on to others on the caravan park . many thanks to all who helped us Terry.
29 de dezembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Terry,
Thank you for your review.
Your Atlas Moonstone was an amazing caravan in an amazing condition, thank you for giving us the opportunity to buy your caravan.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Excellent
Great service from beginning to end. Easy to deal with, friendly and efficient. Will definitely use again 👍
1 de dezembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Terry,
Thank you for your kind words!
Creating long lasting, high trust relationships with holiday parks are fundamental to our business, we endeavor to give superior service with your future purchases!
Give us a shout should you need new stock.
Also, if you ever need to offload any stock, we are always looking to purchase.
Thank you for choosing to buy with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Smooth and easy
No problems, great communication, made the process nice and smooth. Financial incentive for paying their details to other sellers. No hassle at all, many thanks.
4 de novembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Ann,
Thank you for your kind words!
We really look forward to speaking in the future about potential referrals.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
Steve and the team was absolutely…
Steve and the team was absolutely fantastic they helped us when other companies just tried, ripping us off can’t thank them enough!
1 de dezembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Simon,
Thank you for your review.
Creating long lasting, high trust relationships with holiday parks are fundamental to our business, we endeavor to give superior service with your future purchases!
Thank you for choosing to buy with Luna Statics!
Kind Regards
Luna, Steve, Claire and Max x
We had looked at several vans elsewhere…
We had looked at several vans elsewhere before finding luna ,who's vans were far superior in quality and price we had a couple of problems but they were sorted very quickly so I would definitely use again
14 de dezembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Jason,
Thank you for your kind words!
We hope you enjoy your caravan, we're here if you need any help in the future!
Have a Merry Christmas and a Happy New Year!
Thank you for choosing to buy with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Fair and professional company
We dealt initially with Maxine who was very professional and helpful and we received a deposit from Luna within 24 hours of agreeing a very fair price for our caravan.
Although they have had problems on the collection side and are still arranging pickup, they agreed to send me the balance even before they receive the van. In my view Steve and Luna Statics are a very good and reliable outfit to deal with.
Dave and Jan Blowers Powys
13 de dezembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi David,
It isn't easy doing what we do, but we definitely give it all we've got.
We're just really pleased to be able to help as much as we can before Christmas!
We will still keep you up to date, as promised :)
Have a Merry Christmas and a Happy New Year!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Very friendly contact with excellent…
Very friendly contact with excellent customer services. Good and fair price given for the caravan. Would use the company again.
12 de dezembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Karen,
Gosh! What an absolute rollercoaster, ey?!
We hit a few bumps and we learned a few lessons, but we definitely hit our goal, together.
We are soo very grateful for your patience and understanding, if it hadn't have been for this, we may not have found a solution soo quick.
You are an amazing person, a lot of respect for what you're doing for our next generation. If you ever need a chat, give us a call!
Have a Merry Christmas and a Happy New Year!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
From start to finish they have helped us all the way been…
From start to finish they have been sooo helpful nothing to much trouble always polite and friendly they really took the pressure of us when we decided to sell our lovely caravan thank you all at Luna statics
7 de dezembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Christine,
We really try our hardest to go that extra mile in uncertain times like these, because we know that the smallest kindness will be passed forward again and again!
Your caravan was lovely and if there is anything we can do in the future, just give us a shout!
Have a Merry Christmas and a Happy New Year!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Absolutely fantastic service from first…
Absolutely fantastic service from first contact to collection. Steve is so
Helpful. The best price given on two caravan sales out of three other known traders. Strongly recommend.
7 de novembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Mandy,
What a time we had! We became best friends in the time we were talking haha! It's been a pleasure helping you and your mother, we're really please we managed to get your expected price at an uncertain time.
Good luck to you and yours.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Excellent, cheerful service
Selling our static caravan was easy with Luna Statics. I especially liked the regular updates on the progress of the sale, the speedy response to queries, and the cheerful helpful manner. It was a pleasure to deal with them
7 de novembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Pat,
In the world that we live in today and the industry we work within, we understand that customers such as yourself find it really hard to find the level of service you deserve. That's why we smash it every.single.time.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Thank you very much Steve for the sale…
Thank you very much Steve for the sale and sorting transportation which I know was a nightmare for you but you still pulled through and got it done..a man of your word!
Very much appreciated
27 de outubro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Mike,
It definitely was a nightmare wasn't it?!
We were really worried whether or not we would actually be able to pull the job off, haa!
We came, bought, and collected all within the deadline set, that's down to your patience and understanding, most people would have crumbled with how close to the deadline we got. Just another story for the grandchildren :)
Good luck for the future!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
A BIG THANK YOU! 🙂
Thank You Steve for the sale and removal of my Willerby.
It was a pleasure to deal with you which was prompt and without issues.
I called you on the Friday van sold on the Sunday you were gracious enough to let me hang on to it till I was able to let it go.
No hassle and reassured on the other end of the phone.
Thank You Dee Nuneaton Warks
28 de outubro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Dee,
You kept your caravan in an amazing condition for the entire time you had it, that is no easy feat and that's what helped us sell so quick.
We did indeed manage to secure your price in June whilst you stayed in the caravan until October, which is another reason why we're proud of what we do!
All the best to you and yours!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
caravan sale
Hi Steve just a note to say thank you to you and your company for the prompt and professional service provided to me in regards to the sale of my caravan and despite the fact we were unable to complete a deal due to circumstances beyond both of our control you went beyond your remit to help
Fantastic customer service and wish you all the best for the future
27 de setembro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Graham,
It was really our pleasure!
Unfortunately, sometimes things do get in the way and we do have to roll with the punches, however in the end, you actually got the best solution for you - an easy transaction, however long it took to get there.
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
Amazing company would highly recommend
Due to a family death I was left having to sell my uncles caravan, Luna static was very helpful and full and information on how I could this, I got in contact with Luna static after speaking to a couple of other people claiming they would buy my uncles caravan and not hearing back, Luna static kept in contact throughout the process and even told us that we were under evaluating the caravan. This couple was honest and upfront about the condition on the caravan and and was able to get me the most amount of money for the caravan. I felt completely safe with this company and was always kept in the loop. It has been a pleasure working with this company and couldn’t recommend them enough, they put me at ease and explained everything to me.
4 de outubro de 2022
Avaliação não solicitada
Resposta da Luna Statics LTD
Hi Louise,
We cannot start to even try to imagine what you and yours were going through at the time, however, we managed to get through it together!
We believe that everything happens for a reason, we may not know it right now and we may not see it when it's time, but keep your chin up and smile, the world will be a better place because of you!
Remember, we will give you £100 per caravan that we purchase via your recommendation, once the deal has completed.
Thank you for choosing to sell with Luna Statics!
Kind Regards
Luna, Steve and Claire x
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