Yet again it was my pleasure to drop into the Montblanc 'showroom' in Queens Arcade, if that famous beer company did writting instruments, this is how they would market the product. The attentive, f... Ver mais
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Veja o que dizem as avaliações
I just wanted to complement John.H.Lunn in Belfast for the service we recice my Husband and I last Saturday. My wife had purchased a Rolex Watch 25 years ago in the very same shop and needed... Ver mais
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I recently purchased a white dial Omega Speedmaster for my 50th birthday. Cain and Travis from the Omega boutique at Lunns were top class lads. Friendly knowledgeable and just down to earth. Great ser... Ver mais
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We left in my wife's engagement ring for a repair 36 yrs after buying it at Lunn's. We were treated as if we were buying it for the first time. They understood how special it was to my wife and wh... Ver mais
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Detalhes da empresa
Escrito pela empresa
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Informações de contato
Queens Arcade, BT1 5FE, Belfast, Reino Unido
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Excelente
405 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Lovely Belfast experience, but inconsistent service in Derry
I’ve had two quite different experiences with Lynn’s. My visit to the Belfast store just before Christmas was exceptional – it felt really special, with a warm welcome, thoughtful touches for both me and my son. I hadn’t planned to buy a watch, but the experience made it memorable and I left delighted.
In contrast, my visit to the Derry store, where I used vouchers and later returned with my son, was fine but didn’t match that same level of care or attention. On our return visit in particular, we were left waiting and the experience felt much less personal and special.
Overall, a good experience, but inconsistent across locations. I’ve dated my last visit which was 14th March.
14 de março de 2026
Resposta da Lunn's Jewellers
Hi Lorraine,
Thank you for your review. We appreciate you sharing your feedback and are so glad to hear you had a positive experience overall when shopping with us. To help us understand your experience further, please email concierge@lunns.com where the team would be happy to discuss this with you in more detail.
Best wishes, Lunn's
Easy ordering
Easy ordering, useful information frequent updates on delivery, excellent service all round as usual.
1 de abril de 2026
Resposta da Lunn's Jewellers
Hi Annmarie,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience shopping with us online, and will be sure to pass your message on to the team. We look forward to dealing with you again in the future!
Best wishes, Lunn's
A joke
Left watch in November for a service which was shocked it’s went up £100 since a year ago. 5 months later after being told couldn’t get the parts it turned up , a few days later it wasn’t working and taken back to store , me and my partner are disabled so wasn’t happy to be taking it back , a service manager phoned today 15th April and said they would send it back to the watch maker .. were was it for 5 months and why after spending £370 for a service is it broke after a few days , wouldn’t recommend for a watch service
13 de abril de 2026
Avaliação não solicitada
Resposta da Lunn's Jewellers
Hi David,
It is our belief that every customer should receive excellent service when shopping with us, we are therefore very disappointed to read of your experience and offer our sincerest apologies. We are aware you had spoken with our Aftercare department before leaving the store, however if you would like to discuss this matter further please email concierge@lunns.com and one of the team will get back to you.
Best wishes, Lunn's
The Lunn Family and their history of…
The Lunn Family and their history of the customer comes first and also their Staff and their Professional / knowledge of the products they are presenting to their customers
10 de março de 2026
Resposta da Lunn's Jewellers
Hi Ross,
Thank you for your kind 5 star review. We are so pleased to hear of your experience when dealing with us, and greatly appreciate your kind words. We look forward to seeing you again in the future!
Best wishes, Lunn's
Brilliant jewlers
Brilliant jewlers, everything you could expect and more. I bought an OMEGA Seamaster watch, it was immaculately presented, and packaged. The communications from start to finish and customer service was excellent.
9 de abril de 2026
Resposta da Lunn's Jewellers
Hi Paul,
Thank you for your kind 5 star review. We are so happy to hear of the exerience you had when shopping with us, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future.
Best wishes, Lunn's
Purchased a watch from their Tudor boutique.
Purchased a watch online to collect from their Tudor boutique. Seamless process and the watch was available to collect straightaway. Very welcoming and polite staff. I would highly recommend Lunn’s.
26 de março de 2026
Resposta da Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. It is great to hear of the positive experience you had with us both online and in store. We will be sure to pass your message on to both teams, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Excellent customer service couldn't do…
Excellent customer service couldn't do enough to help me with my purchase, I would definitely recommend Lunns. Thank you very much.
30 de março de 2026
Resposta da Lunn's Jewellers
Hi Daniel,
Thank you for your kind 5 star review. We are so glad to hear of your positive experience with us, and appreciate you choosing to shop with us. We look forward to seeing you again soon.
Best wishes, Lunn's
I was able to contact Lunn's in advance…
I was able to contact Lunn's in advance of my visit to the Londonderry shop and indicate the item of jewellery that I was interested in seeing, having viewed it on the Lunn's website. This meant that my visit to the store ran smoothly from when I arrived to view the item, trying on the item and then purchasing. All staff that I encountered during my visit were very pleasant and professional.
19 de março de 2026
Resposta da Lunn's Jewellers
Hi Lorna,
Thank you for your kind 5 star review. We are so pleased to hear about the seamless experience you had online followed up by your time in our Shipquay store. We will be sure to pass this message on to both teams, and look forward to seeing you again in the future!
Best wishes, Lunn's
Lunns are first class all the time.
Lunns are first class all the time.
My husband purchased David Yurman ear rings and he also purchased a David Yurman necklace in December 2025.
The welcome is lovely and the coffee beautiful.
Some day, I am definitely going to try that glass of champagne. Definitely one of the most beautiful shops in the world with superb staff.
Joan Sheridan
28 de março de 2026
Resposta da Lunn's Jewellers
Hi Joan,
Thank you for your kind 5 star review. We are so pleased to hear of the fantastic experience you received when shopping with us. We hope you enjoy wearing your new jewellery, and very much look forward to seeing you again in the future for that glass of champagne!
Best wishes, Lunn's
My Fiancée and I were so grateful for…
My Fiancée and I were so grateful for Claire's help. She was fantastic and so attentive. 5 stars!
21 de março de 2026
Resposta da Lunn's Jewellers
Hi Jonathan,
Thank you for your kind 5 star review. We are so happy to hear you had such a positive experience with Claire, and will be sure to pass this message on to her. We look forward to seeing you both again soon.
Best wishes, Lunn's
Was buying a watch for my son's 18th …
Was buying a watch for my son's 18th birthday .
The attention we got was superb
21 de março de 2026
Resposta da Lunn's Jewellers
Hi there,
Thank you for your kind 5 star review. We really appreciate you coming to us to share in such a special occasion. We hope your son enjoys his new timepiece, and look forward to seeing you again in the future.
Best wishes, Lunn's
A very pleasant and wonderful helpful…
A very pleasant and wonderful helpful staff.
31 de março de 2026
Resposta da Lunn's Jewellers
Hi Amanda,
Thank you for your kind 5 star review. We are very happy to hear you found our staff so pleasant and helpful, and look forward to seeing you again soon!
Best wishes, Lunn's
A pleasant experience at Lunns
We were made to feel welcome and the staff were very happy to help. They asked us what we were interested in and then helped us select the best product for our needs. There was no pressure selling.
2 de março de 2026
Resposta da Lunn's Jewellers
Hi Michael,
Thank you for your kind 5 star review. We are so glad to hear you had such a positive experience when shopping with us, and look forward to seeing you again in the future.
Best wishes, Lunn's
We went to Lunns in Victoria Centre in…
We went to Lunns in Victoria Centre in December to buy a Birthday present and we had great customer service, the girl was amazing, I would say she was managerial quality, just excellent. Her surname was Martine Hines and she couldn’t do enough for me and my Husband, making sure we had a voucher towards parking in Victoria Centre, that in my book was going further to help us have a great shopping experience, she is a great asset to Lunns and I would love you to let her know how great she is at her job, her customer service is second to none, she’s brilliant.
27 de dezembro de 2025
Resposta da Lunn's Jewellers
Hi Michael,
Thank you for your kind 5 star review. We are so pleased to hear you had such wonderful experience from Martine, and will be sure to pass this message on to her. I know she will really appreciate it. We look forward to seeing you again in the future.
Best wishes, Lunn's
Welcoming
Welcoming, polite and knowledgeable staff.
Quick turnaround on the repair to my watch.
27 de março de 2026
Resposta da Lunn's Jewellers
Hi Alan,
Thank you for your kind 5 star review. We are so glad to hear you had a positive experience with our Aftercare department. We will be sure to pass this message along.
Best wishes, Lunn's
10/10 for everything.
Fancy delivery, great prices for authentic pieces, and even better customer support. Highly recommend.
30 de março de 2026
Resposta da Lunn's Jewellers
Hi,
Thank you for your kind 5 star review. We are so glad to hear you had such a positive experience when shopping with us online, we will be sure to pass your message on to our Concierge team. Thank you for shopping with us, and we look forward to dealing with you again in the future.
Best wishes, Lunn's
Great experience.
4 de março de 2026
Resposta da Lunn's Jewellers
Hi Eduards,
Thank you for your kind 5 star review. We look forward to seeing you again soon.
Best wishes, Lunn's
As always the staff at Lunns were…
As always the staff at Lunns were exceptional and made the experience of buying a new watch very enjoyable.
9 de março de 2026
Resposta da Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such a fantastic experience when purchasing your new timepiece. We hope you enjoy it, and look forward to seeing you again soon!
Best wishes, Lunn's
We dealt with Fraser in the Queens…
We dealt with Fraser in the Queens arcade shop, he was very helpful and responsive and helped take a lot of the stress out of the decision. Would highly recommend!
20 de março de 2026
Resposta da Lunn's Jewellers
Hi Shane,
Thank you for your kind 5 star review. We are so pleased to hear you had a positive experience with Fraser, and will be sure to pass this message on to him. We look forward to seeing you again in the future!
Best wishes, Lunn's
Great staff
Great staff, good stock and good experience while shopping for watches and jewelry.
4 de março de 2026
Resposta da Lunn's Jewellers
Hi Louren,
Thank you for your kind 5 star review. We are delighted to hear you were happy when shopping with us, and look forward to seeing you again soon.
Best wishes, Lunn's
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