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Lunn's Jewellers Avaliações 405

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Yet again it was my pleasure to drop into the Montblanc 'showroom' in Queens Arcade, if that famous beer company did writting instruments, this is how they would market the product. The attentive, f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just wanted to complement John.H.Lunn in Belfast for the service we recice my Husband and I last Saturday. My wife had purchased a Rolex Watch 25 years ago in the very same shop and needed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We left in my wife's engagement ring for a repair 36 yrs after buying it at Lunn's. We were treated as if we were buying it for the first time. They understood how special it was to my wife and wh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro
  2. Negociante de Diamantes
  3. Designer de jóias
  4. Gravador de jóias
  5. Conserto de relógios
  6. Relojoaria

Escrito pela empresa

A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.

Our Shipping Promise

Free Delivery to the UK and ROI

When shopping with us, receive free delivery to the UK and ROI

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

405 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely friendly lad sold the watch

Lovely friendly lad sold the watch. He was a pleasure to deal with.

3 de março de 2026
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Resposta da Lunn's Jewellers

Hi there,
Thank you for your kind 5 star review. We are so glad you had a great experience when purchasing with us, and hope you enjoy your new timepiece. We look forward to seeing you again soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

1 de abril de 2026
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Resposta da Lunn's Jewellers

Hi Elaine,
Thank you for your kind 5 star review. We are so delighted you received excellent service, and look forward to seeing you again soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Service and experience was great...as…

Service and experience was great...as was their patience

23 de março de 2026
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Resposta da Lunn's Jewellers

Hi Ciaran,
Thank you for your kind 5 star review. We are so glad you had such a great experience, and look forward to welcoming you back in to store soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Consumate Professionals

My wife and I have had the pleasure of dealing with Paul at Lunns Jewellers for a number of years now. All I can say is that he is more than a professional, he developed a relationship with his clients that is reciprocal, a real pleasure to deal with

27 de março de 2026
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Resposta da Lunn's Jewellers

Hi William,
Thank you for your kind 5 star review. We are delighted to hear you have had such wonderful experiences with Paul, we will be sure to pass this message on to him. We look forward to seeing you again soon.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

The staff and shop was amazing

The staff and shop was amazing

4 de março de 2026
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Resposta da Lunn's Jewellers

Hi Gary,
Thank you for your kind 5 star review. We are so glad to hear you enjoyed shopping with us, and look forward to seeing you again.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Great product and service

24 de março de 2026
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Resposta da Lunn's Jewellers

Hi Mr Browne,
Thank you for your kind 5 star review. We are delighted to hear you were happy with the service provided, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend, really impressed with the service and how fast I had my watch sent to me, will definitely be making another purchase from Lunn’s jewellers in the near future

16 de março de 2026
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Resposta da Lunn's Jewellers

Hi Dean,
Thank you for your kind 5 star review. We are so pleased you had such a great experience when shopping with us online, and look forward to dealing with you again in the future! We hope you enjoy your new timepiece.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

1st Class Service.

Robert was very helpful with everything. Can’t recommend him highly enough. First class service. Thanks again.

16 de março de 2026
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Resposta da Lunn's Jewellers

Hi Jeremy,
Thank you for your kind 5 star review. We are delighted to hear of the experience you received from Robert, and will be sure to pass this message on to him. We look forward to seeing you again.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Fantastic Service from Martine at Lunn’s Jewellers

We had such a wonderful experience at Lunn’s Jewellers while choosing our engagement ring, and a huge part of that was thanks to Martine. From the moment we arrived, she was incredibly welcoming, patient, and knowledgeable.

Martine took the time to really understand what we were looking for and guided us through the different options without ever making us feel rushed or pressured. She explained everything clearly and helped us compare styles and settings until we found the perfect ring. Her attention to detail and genuine enthusiasm made the whole experience feel really special.

Choosing an engagement ring can feel overwhelming, but Martine made it enjoyable and memorable for us. We’re absolutely delighted with the ring and so grateful for her help and expertise. Thank you, Martine, for making such an important moment in our lives so special. We would highly recommend Lunn’s Jewellers to anyone looking for exceptional service and beautiful jewellery.

Adam & Rachel

7 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Rachel,
Thank you so much for such a kind 5 star review. It is amazing to hear of the service you received from Martine, we will be sure to pass this message on to her. I know it will mean a lot. Thank you for choosing us to share in such a special occasion, we wish you both the very best for the future and look forward to seeing you again.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Very please with my purchase and…

Very please with my purchase and service from this amazing Jeweller

20 de março de 2026
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Resposta da Lunn's Jewellers

Hi Fraser,
Thank you for your kind 5 star review. We are delighted to hear how pleased you were with your experience, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Great watch at a great price with great…

Great watch at a great price with great service. What's not to love 👍 would give 10 stars if i could.

11 de março de 2026
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Resposta da Lunn's Jewellers

Hi Jason,
Thank you for your kind 5 star review. We are so delighted you were pleased with the service provided by our Concierge team. We will be sure to pass this message on to them. We look forward to dealing with you in future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Excellent Service .

Excellent Service .
Made welcome .
Staff attentive.
Made it personal & listened .

17 de fevereiro de 2026
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Resposta da Lunn's Jewellers

Hi Claire,
Thank you for your kind 5 star review. We are so glad you were happy when shopping with us, we really value your custom and look forward to seeing you again soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

A Masterclass in Retail Excellence

​The entire purchasing journey was of the highest concierge-level experience. From start to finish, the team demonstrated a level of professionalism and expertise that is rare to find.
​The customer service was truly superlative; every enquiry was met with a prompt, insightful response, and the staff were an absolute delight to deal with. Their approach is the perfect blend of warmth and clinical professionalism, ensuring that the buyer feels both valued and well-informed.
​It has been a privilege to shop here. Given the exceptional quality of service and the seamless nature of the transaction, I shall certainly be returning for many future purchases.

30 de janeiro de 2026
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Resposta da Lunn's Jewellers

Hi Nac,
Thank you for your kind 5 star review. We are so delighted to hear about your wonderful experience when purchasing with us. We are so glad you found our Concierge team helpful and will be sure to pass this message on to them. We very much look forward to dealing with you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Delighted with our purchases always…

Delighted with our purchases always feel looked after and cared for

20 de março de 2026
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Resposta da Lunn's Jewellers

Hi David,
Thank you for your kind 5 star review. We are so pleased to hear you had such a positive experiece with us, and look forward to seeing you again soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Really good customer service Emma even…

Really good customer service Emma even called to check the wrist size so that the watch was fitting correctly and wrote very kind emails to me. The parcel arrived quickly and was beautifully gift wrapped for my son’s 21st Birthday. Thank you Emma

14 de janeiro de 2026
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Resposta da Lunn's Jewellers

Hi,
Thank you for your kind 5 star review. We are delighted to hear of the experinence you received from Emma, and will be sure to pass this message on to her. We hope your son enjoys his new timepiece, and we look forward to dealing with you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Lunn’s Victoria Square

I had an exceptional experience at Lunn’s Victoria Square when choosing an engagement ring. From the moment we walked in Martine made the whole process feel relaxed, special and completely stress-free. Her knowledge and attention to detail was outstanding and the level of care she put into helping us find the perfect ring was next to none.
I couldn’t recommend Lunn’s highly enough. They helped make a very important moment more memorable.

29 de novembro de 2025
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Conor,
Thank you for your kind 5 star review. We are so pleased to hear about the service you received from Martine, and we will be sure to pass this message on to her. I know it will mean a lot. Thank you for choosing us when making such a special purchase, and we look forward to seeing you again soon.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Bought and engagment ring of Jonny and…

Bought and engagment ring of Jonny and was very helpful in getting the right ring and was the best man in the world for the help!

24 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Dylan,
Thank you for your kind 5 star review, We are delighted to hear you had such a great experience with Jonny, and will be sure to pass this message on to him. Thank you for choosing us to share in such a special occasion, and we look forward to seeing you again in the future.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

ROBERT

Dear Sir/Madam,

I am writing to express my sincere appreciation for the exceptional service my family and I recently received at Lunn’s Jewellers.

In particular, I would like to recognise Robert, who looked after us during the repair of my wife’s wedding and engagement rings. From start to finish, his professionalism, care, and attention to detail were outstanding.

What really stood out was the level of personal service he provided. Not only did he ensure the rings were handled and returned to us with great care, but he also went above and beyond by accompanying us out to the car to assist my mother-in-law when we were collecting them. This level of thoughtfulness and genuine customer care is rare and made a lasting impression on all of us.

The entire experience felt personal, attentive, and reassuring — exactly what you would hope for when dealing with jewellery of such sentimental value.

I felt it was important to share this feedback so that Robert receives the recognition he truly deserves. He is a real credit to your team and a fantastic representative of Lunn’s Jewellers.

Thank you again for such a positive experience.

Kind regards,
Tony Peoples

13 de março de 2026
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Tony,
Thank you for your kind 5 star review. It truly means a lot to hear what a wonderful experience you had with Robert in store. I have passed your message on to him, which I know he will very much appreciate. We look forward to seeing you again soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Outstanding Costumer Service

I had a truly outstanding experience at Lunn’s Rolex.

From the moment I arrived, the level of service was exceptional. Amalia was a pleasure to speak with — her depth of horological knowledge, professionalism, and genuine passion for watches really stood out. She was incredibly kind, attentive, and generous with her time, making the whole experience both informative and enjoyable.

What made the visit even more special was the warm and welcoming atmosphere throughout the showroom. Several members of the team took the time to greet me, and I especially appreciated Peter, the manager, coming over to introduce himself and ensure everything was perfect. It made me feel genuinely valued as a client.

Thank you to the entire team for such a memorable experience — I very much look forward to visiting again.

7 de março de 2026
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Odon,
Thank you for your kind 5 star review. Your kind words mean a great deal to us, especially Ameila and Peter. We will be sure to pass this message on them. We ar so glad to hear you had such a fantastic experience in our Rolex boutique, and very much look forward to seeing you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! My grandfather's antique watch required servicing and repair and Lunn's looked after the whole process (including sending it to Switzerland). The whole process was second to none!!

23 de fevereiro de 2026
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Resposta da Lunn's Jewellers

Hi Peter,
Thank you for your kind 5 star review. We are so glad to hear you had such fantastic experience with our Aftercare department. We look forward to seeing you again soon.
Best wishes, Lunn's

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