George made buying our MG HS very easy from start to finish, all the staff were friendly, not pushy and made our buying experience pleasant and stress free.Highly recommend them.First class servi... Ver mais
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Really good experience buying my MG HS Trophy from Luscombe MG Leeds. David was fantastic from start to finish — friendly, genuine and never pushy. He made us feel completely at ease and the whole pro... Ver mais
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Purchased an MGHS FROM LUSCOMBES leeds. Excellent and professional service from George in sales. Highly recommend this dealership for good quality vehicles and good customer care. David Poulter
A empresa respondeu
I submitted an online request for finance figures for a new car. Salesman phoned me to say he wouldn't do it because I would either have to reserve a car or wait until July when there is going to be... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Luscombe MG Leeds are the new name for MG in West Yorkshire. Whilst this dealership may be new, the Luscombe customer service you have come to expect from our Luscombe Suzuki and Mitsubishi dealerships is extended with our new MG business. We still have straight talking sales staff and managers who come out of the office. More importantly, We Won't Sell You A Car, But We Will Help You Buy One
Informações de contato
Low Road, LS10 1QR, Leeds, Reino Unido
- 01132776099
- sales@luscombemotors.co.uk
- luscombemotors.co.uk
4,6
Excelente
155 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
First class service from Luscombe's Leeds…
George made buying our MG HS very easy from start to finish, all the staff were friendly, not pushy and made our buying experience pleasant and stress free.Highly recommend them.First class service from srart to finish, Couldn't have had a better buying experience,.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you for your excellent review and recommendation.
I'm pleased that George made the purchase of your MG HS such a positive experience. Buying a new car should be exciting and enjoyable, and it's fantastic to know our team helped make the process straightforward, relaxed, and stress-free from beginning to end.
Your kind words about George and the wider team are greatly appreciated. We hope you enjoy every mile in your new MG HS and look forward to welcoming you back for your servicing requirements
Sam Luscombe
Managing Director
Purchased an MGHS
Purchased an MGHS FROM LUSCOMBES leeds. Excellent and professional service from George in sales. Highly recommend this dealership for good quality vehicles and good customer care. David Poulter
16 de setembro de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you, David, for your wonderful review and for choosing Luscombe MG Leeds for your new MG HS.
I'm delighted to hear that George provided you with excellent and professional service throughout your purchase. We work hard to ensure every customer receives outstanding care, so it's great to know that reflected in your experience.
We do appreciate your recommendation and your kind comments about both our vehicles and customer service. Enjoy your new MG HS, and we look forward to welcoming you back in the future.
Sam Luscombe
Really good experience buying my car…
Really good experience buying my MG HS Trophy from Luscombe MG Leeds. David was fantastic from start to finish — friendly, genuine and never pushy. He made us feel completely at ease and the whole process was smooth, relaxed and enjoyable. I’m really happy with my new car and would definitely recommend David and Luscombe MG Leeds! ⭐️
16 de agosto de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you Emma for taking the time to leave such a fantastic review. I'm delighted to hear that David made your experience so enjoyable and stress-free. We pride ourselves on offering a friendly, no-pressure approach, so it's great to know that came across throughout your purchase.
Thank you for choosing Luscombe MG Leeds for your MG HS. Your recommendation means a great deal to both David and the team. We wish you many happy miles ahead and look forward to welcoming you back in the future.
Sam Luscombe
Lucy was very helpful with the purchase…
Lucy was very helpful with the purchase of our new MG3,no pressure at all We hope to do more business with you in the future
7 de agosto de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thanks very much for you kind review Lynne - wishing you all the best with your new MG 3 and look forward to seeing you for servicing next year.
Thanks,
Sam
Such an easy place to deal with very…
Such an easy place to deal with very happy with my purchase and many thanks to steve who dealt with me
the whole staff go above and beyond with customers again many thanks
26 de junho de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you so much for your kind words! We're delighted Steve and the team made your experience such a positive one. We'll be sure to pass on your thanks to him. We look forward to welcoming you back in the future!
Lavita - Best Car Sales Person I Have Ever Known!!
The whole experience was made particularly enjoyable due to the superb attention we received from the great sales lady called Lavita.
She was extremely efficient and kind to myself and my 11 year old grandson.
There was a technical issue with the car after I purchased it but Lavita ensured I was given a loan car which was brought to my home.
The whole team at Luscombe were helpful and I would not hesitate in recommending the dealership.
29 de maio de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you, Emily, for such a wonderful review! We're thrilled Levita and the team looked after you and your grandson so well, especially in sorting out the loan car quickly. We'll pass along your kind words to her and the whole team!
MG ZS under warranty
We have contact the Luscombe MG Leeds garage regarding our 2 year old MG ZS. The car wouldn't start at all.
They have told us they will look at the problem (not fix) and determine if it is still under warranty in 6 weeks time.
So, we will need to be without car for at least 2 months.
The warranty is worthless, nobody can be 2 months without car.
4 de junho de 2026
Avaliação não solicitada
CRASH DAMAGED VEHICLE RESELLER!
Purchased what was sold as a perfect low mileage Nissan Micra Ye68HUS, to later find out it had been crash repaired and would have been a Cat N or S if it had been properly recorded, but it passed all of Luscombe Motors checks! The suspension struts had been replaced, the bumper too, panels did not fit, the bonnet wouldn’t close easily and a problem with the front driveshaft from the accident. They were responsive to take back the vehicle and change for a more expensive alternative low mileage “perfect” Seat Ibiza YD72FLG. That arrived and was immediately rejected because it too had been in an accident and again passed all of Luscombe motors checks!! The bonnet was rubbing against the poorly re sprayed passenger wing! They refunded the money for the car , but I’ve lost over £1000 on the valuation of the first vehicle for its time of use and not to mention the stress and time too!
They said they would have to sell them at auction but they lied and put them back on the forecourt!!
Just don’t buy a used car ever from this dishonest firm!!
30 de abril de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Hi David,
Good to speak to you on the phone and to have a constructive conversation. As discussed, I am happy to go on record with my confirmation that the Micra isn't crash-damaged and the suspension drop links had been replaced as part of our prep process due to the perished rubber components consistent with the age of the car. While we absolutely accept there has been some cosmetic repairs to the bumper, this isnt uncommon on a near 8 year old car.
Had we been able to find evidence that the car suffered any accident damage beyond a cosmetic repair, we would absolutely sell the car at auction but we are confident in the mechanical integrity and quality of the car and provide evidence of this on our website in the form of a video for all to see.
The same applies to the Seat, albeit I accept our cosmetic prep standards, especially on a car being delivered unseen, left something to be desired. I hope our offer of £250 goodwill on top of the refund goes some way to demonstrate our desire to do the right thing and change your perception of us being dishonest.
Thanks,
Sam
Excellent service
Excellent service from start to finish
27 de abril de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thanks very much for the excellent feedback Stuart - much appreciated.
Thanks,
Sam
100% recommended
From the very first enquiry phone call to the last the service & communication was excellent.
We are 300 miles away from the garage so we really needed 100% reassurance before our purchase & that's what we got.
A special mention to Joe Plunkert for providing us with this through phone calls emails & videos & due to all the information we purchased the car.
Everything regarding payment etc was made very easily.
Three days after our purchase Joe contacted us to make sure that everything with the car was 100% & to thank us once again for our custom.
We would highly recommend this garage.
12 de abril de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you Caron —really appreciate you taking the time to share your experience.
Buying a car from 300 miles away takes a lot of trust, so I’m please we gave you the reassurance you needed and kept everything clear and straightforward throughout. The videos and regular updates make a big difference in situations like that, so it’s good to hear they helped you feel confident in your decision.
I’m also glad the process itself was smooth and that Joe followed up after the handover—that’s exactly the level of care we aim for.
Thank you again for the recommendation, it genuinely means a lot. If there’s anything you need going forward, just give us a shout. Sam
Great service from start to finish
Great service from start to finish. Made an appointment to test a mg zs. Purchased same day. The vehicle was serviced and I had front and rear dashcam installed at the same time by Luscombe mg Leeds. Collected the car on time a few days later. Would highly recommended. Oh the car is great too. Try one you won’t regret it.
1 de abril de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thanks Phil for choosing Luscombe's - really good to know that you enjoyed such great service from the team and are so happy with your newMG =- we look forward to welcoming you back when you next require our assistance. Thanks again Sam
That was great experience
That was great experience. Friendly staff and very helpful.
23 de março de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thanks Kamil for your valued custom and for taking the time to leave us a great review, it's really appreciated. I have an excellent team of staff who endeavour to be friendly and especially helpful, so it's really good to get such positive feedback. Many thanks again Sam
Excellent experience.
Joe Plunkett helped me refine and choose the right car for me, no pressure, no sales demands. He made it clear what I was purchasing and suggested products to support that purchase but gave me the head space to make up my own mind at all stages. He made reasonable suggestions and the pricing was transparent from start to finish. I would not hesitate to return when purchasing another car.
7 de março de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thanks very much for your valued custom and excellent review Mark.. We built a business on being upfront, honest and fair so it's always nice to hear when customers experience exactly that. We wish you many years of happy motoring and hope to see you again in the future. Kind regards, Sam
They really do help you buy a car
They really do help you buy a car and not sell you one. Liam our salesperson was immmensley professional, knowledgeable and avaialable to us from start to finish. I can't recommend these guys highly enough.
4 de março de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Really appreciate your custom Steve - your feedback reflects exactly what we aim for here – helping people buy the right car for them, not pushing something they don’t want. I’m really pleased Liam looked after you so well from start to finish; he’ll appreciate your feedback.
Thanks again for the recommendation – it means a lot to the whole team- All the best Sam
First class service from start to…
First class service from start to finish we were looked after exceptionally well by Liam . We have no fear about recommending Luscombe mg . Everyone one in the show room treated us exceptionally well and couldn't do enough for . Even down to discussing how coffee had gone from white or black with Robin to the multitude of choices as he served us a coffee
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you for the great feedback.
I’m really pleased Liam looked after you so well from start to finish—that’s exactly what we’re aiming for. It’s also good to hear the whole team made you feel welcome; those small touches (and proper coffee conversations with Robin!) all add up to the experience we want people to have when they walk through the door.
We really appreciate the recommendation. If there’s anything you need going forward, you know where we are.
Sam
Really easy experience
Really easy, hassle-free experience buying from Tyler at Luscombe Leeds.
He was very helpful all through the buying process and I felt comfortable dealing with him and the business as a whole.
I would definitely purchase from Luscombe Motors again.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thanks very much for your kind comments Jenny. Tyler is still quite new so its great to hear he's settling in well and offering the great service we strive for.
Thanks very much for your purchase and I wish you many years of happy motoring in your new MG ZS.
Thanks,
Sam Luscombe
Great sales customer service
I have just collected my M G Lucy Moss at Hunslet Leeds has been amazing ensuring I was aware what was going on every step of the way. My car is great and Lucy was friendly understanding and pleasant which made the whole experience relaxed. Thank you Lucy for your time and patience
18 de janeiro de 2026
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you Yvonne for both your valued custom and for your excellent feedback - I am fortunate to have some great people, who really get the culture of customer service, which has been the bedrock of the business. It’s very rewarding for us all to hear feedback like yours which just drives us on to be even better.
Thanks very much Sam.
Very friendly and likeable staff
Very friendly and likeable staff; all of whom offer an excellent buying experience.
29 de novembro de 2025
Avaliação não solicitada
Resposta da Luscombe MG Leeds
That is great Tom and just what I like to hear! Thank you for both your valued custom and for taking the time to leave this review. Thanks again Sam
From start to finish it was a pleasant…
From start to finish it was a pleasant experience and Joe Plunkett looked after us without giving us the hard sell we have had in the past.
Pleased with our MG S 5 so quiet and comfortable.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you for taking the time to leave such a postiive review. We’re delighted to hear that you had a pleasant experience from start to finish and that Joe Plunkett looked after you so well without any pressure. It’s great to know you’re pleased with your MG S5 and enjoying how quiet and comfortable it is. We do appreciate your custom and your feedback - Thanks Sam
Great buying experience
Great buying experience buying at Luscombe Leeds, without the typical hard-sell tactics have experienced with other dealerships. Everything was explained, so I understood clearly. My contact sales executive, Nathan was excellent, extremely professional and went above and beyond throughout the whole process, from test drive to handover. He ensured everything went through smoothly, despite some niggles that arose on my side. I was regularly updated on my purchase progress at every stage, the communication was excellent. I am extremely happy with my new purchase will be back to this dealership in the future.
25 de setembro de 2025
Avaliação não solicitada
Resposta da Luscombe MG Leeds
Thank you Anne for leaving such a fantastic review. We’re delighted to hear you had a great buying experience at Luscombe Leeds and that the process was clear, relaxed, and free from any hard-sell pressure. We wish you safe and enjoyable driving and look forward to welcoming you back when you next require our assistance. Thanks Sam
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