First time I have used Lush Lobster. They have a very good selection of cards for most occasions which can be easily personalised. I had an issue checking out but contacted the company via phone & me... Ver mais
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Veja o que dizem as avaliações
The AI generated, personalised card arrived in super quick time but the image was positioned a little too high, meaning the top of a head was cut off. I got in touch with Lush Lobster and wit... Ver mais
Although the website isn’t customer friendly, i am glad that I persevered. I created my own AI generated card and although I wasn’t sure what it would really look like (as you can’t enlarge), I w... Ver mais
A empresa respondeu
Good card selection, easy to order and prompt delivery and, upon viewing, a quality product . The only small niggle was the limited personalisation capability, regarding the the number of photos and t... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Cartões Comemorativos
- também em
- Delivery de Flores
- Loja de Balões
- Loja de Chocolates
- Loja de Souvenirs
Sobre Lush Lobster
Escrito pela empresa
Lush Lobster is a UK-based online greeting card and gift shop. It first started with personalised greeting cards, but over time the range grew to include flowers, chocolates, soft toys, balloons and other gifts too. The idea was simple: make it easier to send a card and a gift together, especially when you want to send something thoughtful to someone you love.
The goal has always been to make gifting feel easy and convenient without making it feel impersonal. Whether it’s a birthday, anniversary, celebration or just a little something to show you care, Lush Lobster brings cards and gifts together in one place so customers can sort everything in one go.
Save 30% on your next order!
with code NEW30
Your happiness means a lot to us, and to welcome you to Lush Lobster, you can use code NEW30 for 30% off your first order across our cards and gifts.
Informações de contato
4,8
Excelente
50 avaliações
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What a great company!!
What a great company!!
Ordered presents for my dad who lives on the IOW - some of my items could not be delivered there as not mainland UK so the company reached out instantly and sorted it and to make it even better gave me loads of great discounts. Will definitely use again! Thanks Alex great service ⭐️⭐️⭐️⭐️⭐️
24 de julho de 2026
Avaliação não solicitada
Resposta da Lush Lobster
We're glad you liked our service, Pip - always here to help and ensure our customers are satisfied!
Really lovely cards that you can easily…
Really lovely cards that you can easily personalise with this great website. Needed to contact company with a query about something I thought I’d done wrong and problem was sorted out happily and easily by Alex, who was so helpful and kind. Lovely company. Highly recommend.
18 de julho de 2026
Avaliação não solicitada
Resposta da Lush Lobster
Thanks, really appreciate it Jo!
Resposta da Lush Lobster
Hi Miss Flavell, thank you for your feedback - we really appreciate it. I’ve just checked your order and it appears you selected the ‘Mail for Me’ option, which I believe we explain comes without an envelope. However, I take full responsibility for not making that clear enough on the website. Please can we offer you a few things to make things better? We’d like to send you £7.99 as a gesture of goodwill from us, refund your order of course, and give you a discount code for a free card. If you’d like to take up any of those options, please feel free to email me at info@lushlobster.com and we’ll get those sorted straight away :)
Amazing customer service
I picked a lovely card and there was a minor issue with it when it arrived. I emailed the company and had a very prompt reply with a more than acceptable response to my query! Super pleased with Lush Lobster and have already used again since!!!
10 de julho de 2026
Avaliação não solicitada
Resposta da Lush Lobster
Really appreciate it, much obliged!
Excellent service by Alex very…
Excellent service by Alex very professional thanks for helping me customize the card.
10 de julho de 2026
Avaliação não solicitada
Resposta da Lush Lobster
Thank you kindly - we aim to please
Thrilled with service
This owner of this company goes above and beyond to produce exactly the card you ask for. He could not have been more helpful, and patient with me 🙂
Cannot recommend highly enough and will definitely use again.
11 de julho de 2026
Avaliação não solicitada
Resposta da Lush Lobster
Glad I could help, Diana - thank you!
Have ordered a couple of times…
Have ordered a couple of times and have never received anything but 5 star customer service and communication. For a small company, they make a huge effort and even sorted a completely random custom request at the drop of a hat! They also posted my card 1st class when I accidentally selected 2nd class delivery at no extra cost. Customer for life here ✌️
16 de junho de 2026
Avaliação não solicitada
Resposta da Lush Lobster
Thanks a lot - lovely to hear!
Card didn’t arrive, no explanation
I have revised my rating based on the email received from the company, as they really are trying to make up for my poor experience. I still am not overly impressed as the original explanatory email they said they sent was never received by me, either in my main or junk folder, and I only had communication after posting my original review. I have now given them another chance as they offered me a free card. Hopefully this one will turn up!
Ordered an engagement card for my daughter and her fiancé with same day delivery. A week later received notification that my payment had been refunded with no explanation as to why. When I checked with my daughter she had not received the card. First time using this company and will be the last.
To respond to the company’s reply - no emails have been received from them (I have also checked my junk folder which had 2 marketing emails from Lush, but nothing else) other than the order confirmation and today the notice of refund so I am still at a loss as to why the order was not processed.
Update - I have now received an email from them (which went into my junk folder and came from “admin info” which is why it didn’t show up when I searched for “lush lobster”) which does indeed offer me a voucher. Still a disappointing experience overall though and unfortunately I wouldn’t order again as I now have no confidence that my order will be processed.
15 de junho de 2026
Avaliação não solicitada
Resposta da Lush Lobster
Hi Maria, *SECOND REPLY* Kindly check for an email from Admin Info (info@lushlobster.com). Otherwise, please give us a ring on 020 4634 9683. We'll offer a £10 gift (in any form you want), and a free card as well. *REPLY* please check your spam, sometimes our emails land there. Feel free to call us on 020 4634 9683 if you'd like to discuss. Firstly we sincerely apologise for the inconvenience caused. We got in touch via email the day after you ordered your card and once again just now. We offer a full refund, a free card, and a gift voucher in form of your choice (kindly see the email from info@lushlobster.com for details)
Resposta da Lush Lobster
Lovely, thanks Rhonda!
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