SCAM, SCAM , SCAM , don't order anything from this site , next day delivery never happened, it's been 2 weeks since placed the order and no update , contacted via email several times and no reply. M... Ver mais
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Veja o que dizem as avaliações
I’m giving a start feedback because I was expecting my item to be delivered 2 days later after ordered, then I’ve been told I’ll get a partial refund because of delayed, don’t know how much refund I... Ver mais
Have bought around 5 pairs of shoes from Lusso Usato over the last 12-18 months. Have always been really happy with my purchases. Their customer service before and after the purchases has been fantast... Ver mais
Absolutely amazing! Even though the majority of the shoes Lusso Usato are ‘used’, they are hardly used! But they also do brand new pairs! Always immaculate condition having ordered over 6 pairs with... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Specialists In Authentic Pre-Owned Luxury.
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m giving a start feedback because I…
I’m giving a start feedback because I was expecting my item to be delivered 2 days later after ordered, then I’ve been told I’ll get a partial refund because of delayed, don’t know how much refund I’ll get back neither when to expect refunding ! As I waited another 3 days after that they told me that definitely would arrive next day , but still didn’t get them ! So I’m very disappointed.
Connor was really helpful
Connor was really helpful, issue with delivery but he sorted it straight away. Top lad.
I have been waiting for my order just…
I have been waiting for my order just over a week and I haven’t received it yet
I was sent 2 sizes 2 small for my foot…
I was sent 2 sizes 2 small for my foot wear
They immediately addressed this and gave me a choice of a variety of colours

Resposta da Lusso Usato
First order
My first time ordering with this company. Item arrived promptly and packaged well. Shoes themselves exactly as described. Very good service and will buy again.
Brilliant company great service a++*
Brilliant company great service
Significant delay with delivery
Significant delay with delivery, at the time of writing this I’ve still not received my order nor have i received any communication about it despite my attempts to contact this provider. Very disappointed with the service.
Product was meant to be delivered in 2…
Product was meant to be delivered in 2 days, it’s now been over a week and still no acknowledgment even after I emailed to chase delivery
Great customer service
Great website, I ordered for next day delivery and unfortunately it took a couple days yet they got in touch with the delivery courier and told me exactly what was going on. Great customer service and will definitely being ordering again!
Just 1 star because you sent me another…
Just 1 star because you sent me another size, after that i sent 2 emails for return, a few calls , and another few messeges on instagram, no answer.

Resposta da Lusso Usato
Excelent costumer service
Excelent costumer service, this guys are very kind and professionals.
Good buy
Good buy! Good price!. Good condition for a pre loved Laboutin shoes. My first time to order from the website. Waited 5 days for shipping to arrive.
great service and very friendly .
brilliant . great communication and very friendly . product was exactly what was described. will be coming back .
Exceptional
Have bought around 5 pairs of shoes from Lusso Usato over the last 12-18 months. Have always been really happy with my purchases. Their customer service before and after the purchases has been fantastic, they are so helpful and nothing was too much trouble. Will definitely be purchasing from this company again.
perfect great to do business with do…
perfect great to do business with do recommend will be using again
Arrived on time and great product
Really happy with the sneakers. Will be back soon for sure
I have Brought from Lusso multiple…
I have Brought from Lusso multiple times now and every single time the product and service has been amazing! Never looking elsewhere for my footwear.
Great service and very professional.
excellent care for parcel and kept up…
excellent care for parcel and kept up to date on purchases would recommend to everyone 👍
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