SCAM, SCAM , SCAM , don't order anything from this site , next day delivery never happened, it's been 2 weeks since placed the order and no update , contacted via email several times and no reply. M... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’m giving a start feedback because I was expecting my item to be delivered 2 days later after ordered, then I’ve been told I’ll get a partial refund because of delayed, don’t know how much refund I... Ver mais
Have bought around 5 pairs of shoes from Lusso Usato over the last 12-18 months. Have always been really happy with my purchases. Their customer service before and after the purchases has been fantast... Ver mais
Absolutely amazing! Even though the majority of the shoes Lusso Usato are ‘used’, they are hardly used! But they also do brand new pairs! Always immaculate condition having ordered over 6 pairs with... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Specialists In Authentic Pre-Owned Luxury.
Informações de contato
3,4
Bom
126 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good but no communication so get
Happy with one product but still awaiting a reply to try and send product back
3 de junho de 2022
Its looks slightly used and minor…
Its looks slightly used and minor demage from a side
15 de maio de 2022
Great customer service
Great customer service. Fully tracked parcel from the moment order placed. In exact condition as it says on the site. Absolutely brilliant experience
29 de abril de 2022
The best website for designer shoes
The best website for designer shoes, Connor went above and beyond to find me a pair of Balenciaga triple S. Will definitely be ordering from him again
6 de abril de 2022
Resposta da Lusso Usato
Thank you for your review Shannon! We are glad you are happy with your pair of Triple S'!
Resposta da Lusso Usato
Thank you for your review! We hope you enjoy your Valentinos. We look forward to your next order with us in the near future!
Good service and Instagram page super…
Good service and Instagram page super helpful
18 de março de 2022
Resposta da Lusso Usato
Thank you for your order Lola. We are glad you are happy with them!
Top lads honest and genuine hard to…
Top lads honest and genuine hard to find trustworthy people nowhere days. Pleaser doing business definitely use there service further into the future
13 de março de 2022
Avaliação não solicitada
Resposta da Lusso Usato
Thanks for the review Edi!
Thank you also for your continued custom & support.
Will be shopping here again
Will be shopping here again! Shoes came next day as expected in top condition thanks
10 de março de 2022
Resposta da Lusso Usato
Thank you for your order George. We look forward to the next!
Absolutely amazing! Best Plug about!
Absolutely amazing! Even though the majority of the shoes Lusso Usato are ‘used’, they are hardly used! But they also do brand new pairs! Always immaculate condition having ordered over 6 pairs with the company. Could not recommend enough! The team are always super helpful and kind and always give great advice on the latest trends/shoe fits ect.
Top job, the only place I get my drip from now is Lusso Usato!
9 de março de 2022
Resposta da Lusso Usato
Thank you for the review & kind words Abe. Thank you for continuing to shop with us.
Valentines gift
Got my partner a Valentines gift from Lusso Usato and I was impressed. The pair I purchased was like new even though described as pre-owned. Very impressed and will be buying again next time!
Thank you!
9 de março de 2022
Avaliação não solicitada
Resposta da Lusso Usato
Thank you for the review. We hope your partner enjoys them!
Great service
Great service, very happy with the shoes. Would use again without question!!
9 de março de 2022
Resposta da Lusso Usato
Hi Charlie, Thank you for shopping with us. We look forward to the next time.
This company is a amazing !!!
My second order, both times amazing service and quality of products quick delivery also.
3 de março de 2022
Resposta da Lusso Usato
Thank you Usman! We appreciate your continued support and we look forward to your next order with us!
Absolutely amazing quality!fast…
Absolutely amazing quality!fast delivery and amazing price i wont stop ordering from now!cheers again
1 de março de 2022
Resposta da Lusso Usato
Hi Glenn, We are glad you are happy with your new trainers. Thank you also for taking the time to leave us a review. We look forward to hearing from you again soon!
Resposta da Lusso Usato
Thank you Harry. Your order and support is much appreciated.
Great experience with Lussousato
Great experience with Lussousato! Found me the shoes I wanted for so long. The whole customer experience was great too, reliable, friendly and good prices, especially as mine came basically brand new! Couldn't recommend enough.
26 de janeiro de 2022
Avaliação não solicitada
Resposta da Lusso Usato
Hi Libby,
Thank you for your order with us! We look forward to the next.
Contetame los mensaje que quiero de…
Contetame los mensaje que quiero de borber dos zapatilla y tu no me conteta
13 de janeiro de 2022
Where is my delivery 😫 please reply to…
Where is my delivery 😫 please reply to my email??????????
4 de janeiro de 2022
Resposta da Lusso Usato
Hi Jorge,
We would like to clarify your concerns by confirming your order was first dispatched to you by Royal Mail on 29/12/21. Your purchase was returned by the courier on 08/01/22 as you did not supply the correct shipping address. After establishing with you your correct postal details, we dispatched them again on 10/01/22 at no extra charge as a good will gesture. We were then some what bemused when they arrived back to us yet again as you had not collected from the Royal Mail depot within their allotted time having missed the delivery.
We have unsuccessfully tried repeatedly do make contact with yourself since and as a result your order remains back at our HQ.
If you could please make contact with us as soon as possible so that we can resolve this matter.
Regards
Lusso Usato
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.