I ordered glasses since November 2024, never received till date, sent multiple emails but all I get are excuses from them. They are scammers and liars! Don’t go near that website
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Veja o que dizem as avaliações
The TF sunglasses arrived very quickly but sadly were Fake as my brother has an original pair of the same model sunglasses. The box and the case were both Original. They were unreachable on the Mobile... Ver mais
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one... Ver mais
A empresa respondeu
My husband and I have bought 3 pairs of Dita sunglasses and one pair of Cartier sunglasses between us over the past 2 weeks and I’m absolutely delighted with the service. They arrived extremely qu... Ver mais
Detalhes da empresa
Escrito pela empresa
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Informações de contato
London, Reino Unido
- luxxframes.shop
2,5
Ruim
38 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
I bought sunglasses for a gift and few…
I bought sunglasses for a gift and few days later the person I gifted them send me a picture of the box with this how it is being glued really cheap,looks like a fake imitation from one week no one replies to me as they have advised they will send a new box still nothing.
Big red flag I have asked them to provide NFC tag still haven't heard from them since.
I am writing to them every day no reply!!!
17 de maio de 2023
Resposta da Pala Eyewear Luxx
We did reply to your request and sent out a replacement box that said it was delivered. After you said you didn’t receive it we then sent out a third box to make sure you was satisfied
Great glasses
Great glasses, a little worried about their authenticity to start with but they seems genuine. Have the right box, warranty certificate cloth and carry case. Delivered in two days from order and I’ve saved over £400.
16 de maio de 2023
Great service and great prices!
15 de maio de 2023
Very satisfied with the sunglasses i…
Very satisfied with the sunglasses i bought, the quality and first experience was very satisfying. Easy to contact customer service which was very helpful in my case.
5/5.
23 de abril de 2023
Super fast delivery very competitive…
Super fast delivery very competitive prices would definitely shop again highly recommended 👌
11 de maio de 2023
Arrive as expected and much lovely.
3 de maio de 2023
The sunglasses are hurting and making…
The sunglasses are hurting and making red things on my nose
12 de março de 2023
Resposta da Pala Eyewear Luxx
How can sunglasses make red things on your nose? That’s unheard of. You told us it was too tight and we offered you a full refund.
Resposta da Pala Eyewear Luxx
Thanks for your kind words.
Resposta da Pala Eyewear Luxx
Thanks for shopping with us Henley.
Resposta da Pala Eyewear Luxx
Thanks for the review, we try to get products to our customers within a week Worldwide.
Great customer service
Great customer service. I wasn’t sure at first because I purchased via the pre-order but I’m glad i did. Arrived when they said it would. Will be buying again.
2 de março de 2023
Avaliação não solicitada
Resposta da Pala Eyewear Luxx
Thanks for leaving us a review. We appreciate it.
Quick delivery no messing
3 de março de 2023
Resposta da Pala Eyewear Luxx
Thanks for the review Michael.
I had a great experience with Luxx…
I had a great experience with Luxx frames. Great communication. Product arrived promptly. No issues. Would recommend.
2 de março de 2023
Resposta da Pala Eyewear Luxx
Thanks for the review Gary, we are glad you were satisfied.
Fantastic site
I was a bit sceptical of this site at first, but I read the few reviews and decided to take a punt. The sunglasses I ordered arrive within two days from order and are exactly as they should be. I will definitely be ordering again and have created an account now.
1 de março de 2023
Avaliação não solicitada
Resposta da Pala Eyewear Luxx
Thanks for the review, we do free next day delivery if ordered before 12PM for UK orders.
Value for money and delivered promptly…
Value for money and delivered promptly highly recommend.
3 de março de 2023
Resposta da Pala Eyewear Luxx
Thanks we appreciate your review
Resposta da Pala Eyewear Luxx
Thanks we're glad you love it
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