Lyreco UK & Ireland Avaliações 269

Great company and service, Hanson is always so polite and comes in every day with a smile on his face! Thank you for always being so helpful :)

very helpful and delivered when asked for

I find the staff are very helpful. Lyreco products are consistently of good quality and generally value for money. Next day delivery is great.

Review for Lyreco Delivery Driver – Hudson

Hudson is an outstanding delivery driver. He is always friendly, cheerful, and professional. Every delivery is handled with great care, and he always goes out of his way to be helpful. It’s a pleasure to see someone take such pride in their work — his positive attitude really stands out and brightens the day. Thank you, Hudson, for your excellent service!
We hope to see Hudson for every delivery we have in Bath!

My order was delivered to a wrong address

LYRECO is a very good company to deal with.staff are very friendly and helpful.

As always the service is excellent and the driver is always nice and extremely helpful.

Lyreco have been fantastic! Whenever we need something, we can reach out to our reps and they’re always happy to help us source it. Our rep, Donna, is amazing - she really understands our business needs and always goes the extra mile. The Lyreco points scheme is brilliant too - we’ve been able to get so many great things through our points, like a coffee machine, biscuits, sweets, and much more!

I would rate my actual account manager and the set up process 5 however, because an ex employee gave me the runaround to the point of walking away it’s a 4.

Phil picked up the pieces, traveled, demonstrated and won my account.

Lyreco always keep me updated with their offers. Harry Rodgers, our accounts manager calls me from time to time with regards to offers and also to keep in touch. When I put in an order, it always comes to the office within a couple of days. Also if I call the centre, the staff are always helpful.

great speed of delivery
can check if it is in stock ,wonderful customer care
and a happy helpful cheerful staff on hand if you have a problem

Prompt delivery direct to my office, well packaged and exactly what I ordered - thank you!

Good service. Really happy with how quick delivery is.

easy process from start to finish, no issues and delivery drivers always polite and helpful

Prompt delivery and excellent cutomer service. Thank you.

Ordering was easy and delivery arrived with no problems, products are at a good price and plenty of choice.

Prices are good and delivery is normally fast

Lyreco shredding collection is ridiculous!
Booked in a collection since August and nothing, paid for bags and no collection. Every notification is "no room on the van" Disgraceful as we are a small business who have recently moved offices and there was only 4 bags of items to collect.

I have already replied to an e-mail about this. I live in a block of flats. Your driver just dumped my delivery in reception where ANYONE could have just picked it up and taken it.
Not good enough. I even waited in for the delivery. If I had known that this would happen I wouldn't have bothered.

Disappointing Value and User Experience,

I found Lyreco to be significantly more expensive than other suppliers, in some cases, their ex-VAT prices were higher than Amazon’s including VAT. For a business-focused platform, that’s surprising.

The website’s search function is frustratingly poor. It’s difficult to find products efficiently, and key specifications are often missing, forcing me to look elsewhere for basic information.

Delivery was prompt (next-day), which is appreciated, but that’s expected from most suppliers now.

I use a company account, so there may be corporate benefits behind the scenes, but from a day-to-day user perspective, the experience doesn’t offer much value.