I ordered 2 t-shirts for an upcoming holiday. While the shipping did seem to take a little longer than expected, I emailed asking when they might arrive. I was told they should still arrive on time be... Ver mais
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Veja o que dizem as avaliações
The Customer Service team at M00nshot was top notch. I had a problem with my delivery and I emailed them to resolve. I received a quick response that detailed options to help fix the issue. They we... Ver mais
My package was misdelivered to an adjacent mailbox, but my neighbor was gone for 2 weeks. I emailed support and they immediately sent a duplicate order. I offered to return but they said to share with... Ver mais
Im not going to pay no $50 for a T shirt. As awesome as they are, I just cant justify that amount unless some of it was going to a charity. Super disappointed
Detalhes da empresa
Escrito pela empresa
m00nshot T-Shirts and apparel! Non heinous designs for all mankind.
Informações de contato
548 Market Street #49713, 94104, San Francisco, Estados Unidos
- 877-727-2856
- store@m00nshot.com
- m00nshot.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a little snafu with a T-shirt…
I had a little snafu with a T-shirt order for my daughter, and some issues with me being able to see that they were indeed trying to reach out. Long story short…the folks at m00nshot were great about issuing me a refund, and 20% off my next order with them. Thanks for taking care of your customers! I’ll be back! Best, Eric.
Awesome company
Awesome company! Customer service was incredibly responsive and the shirts are really cool. They showed up faster than the estimated date. I will definitely purchase from them again.
I was blown away with the customer…
I was blown away with the customer service with this company! Very please and will use them over and over again!
Great product and fabulous customer service
Great customer service when my delivery was delayed a new order was sent out immediately. T-shirt itself is great, soft, comfy and fits perfectly - will definitely be back!
Christmas Gifts
I had ordered two items for Christmas. A tie-up at the post office kept the items from arriving on time for the holiday. When I informed m00nshot of my problem, the customer service pro contacted me immediately. He shipped a complimentary order. Excellent personal service! I will remain a customer.
Above & beyond customer service
I was extremely pleased with the product and the service. When I discovered the shirt I ordered was too small, m00nshot offered to replace it at no cost! Thanks m00nshot!
Easy return...needed larger size
Anthony,
Thanks so much for being easy to do business with. Wish there were more like you. Really appreciate it.
Just re-ordered and will be doing more business with you in the future.
Great company, fab shirt!
Awesome shirt, but what I really loved and appreciated was the customer service. When (through no fault of their own) the shirt (a Christmas gift) got delayed in the mail, the support team quickly fired me off another one, and it got here in time! Very happy camper. Thanks.
Perfect gift!
It was a gift and the guy we bought it for is our Brother in law and he says Deez Nuts anytime he sees a Captain D’s or Nuts or whatever, you get the picture. Anyway, he loved it and it was much better quality shirt than expected and it fit perfect! I love this brand of shirt!! Thanks guys for your sense of humor!!
The shipping didn’t take long and there were no issues whatsoever. Turned out to be a really cool company with cool products!
Excellent customer service
I originally ordered a size large and I was mistakenly sent a 4XL. I immediately emailed The company and they responded promptly. They sent me The correct size shirt and I received it very quick. The customer service was excellent. The shirt is good quality. Shirt made my son laugh on Christmas morning and that’s exactly what I was going for. I will definitely buy more apparel from this company. I am extremely happy and 100% recommend them.
Outstanding!
I've ordered several t-shirts from M00nshot before and have always been satisfied with their products. Only one time my recent order was not up to standards. I contacted their customer service and a replacement was sent out promptly at no cost , plus they gave me a discount on a future order. Very prompt friendly and effective service, great unique products at reasonable prices. Give them a chance to win your business!
M00nshot made it right.
UPDATE! M00nshot finally responded. They refunded my money and sent two shirts at no charge as a replacement. While the shirts did not arrive in time for Christmas they did make it right. I have to give them a thank you for correcting this.
My original review was: I believe this company to be a scam. I ordered a "luxury" mens tee shirt and received a tee shirt that was a completely different shirt. The shirt came crumpled up in a USPS bag with nothing else. No packing . No invoice. Their customer service is non responsive.

Resposta da m00nshot
Excellent customer service & great products
Excellent customer service. Anthony from the support team was incredibly responsive (quick to respond and provide helpful answers.) He went above and beyond to make sure I got the right sizes for my nephew’s gift and made sure everything arrived on time. Extremely responsive and helpful - probably the best customer service experience I’ve had and even provided a discount code. Thank you so much! Love the products as well - got a tshirt and sweatpants.
Excellent product and customer service
Excellent product and customer service! We love our shirts! Had a sizing question and got an immediate response from a friendly and knowledgeable representative! Highly recommend!
Superb Quality Impeccable Service
Absolutely love this company!! T shirts and prints are ultra high quality!! They have some of the coolest, most unique designs anywhere! Customer service is as good as you’ll find anywhere….I had a special request once and they went above and beyond anything I could have expected! Truly a five star company that values their customers!!
Awesome customer service
Awesome customer service. They fixed the issue right way! Response was timely and solved my problem!!A+
I had an issue with an order not…
I had an issue with an order not fitting well, which doesn't always work out with a lot of companies. M00nshot went above and beyond to rectify the problem and sent me replacements. Love their product and now I also love their customer service. There is no reason not to do business with m00nshot!
Great product and service
Ordered for the first time about two months ago, and had a small problem with the order. When I contacted them about it the response was fast and friendly. I think they went above and beyond to resolve the issue, and the new shirt they sent was perfect.
Based on my experience I would definitely recommend m00nshot for your custom Tee needs!
I ordered a T-shirt
I ordered a T-shirt. It was delivered on time. The t-shirt was excellent quality, however, I received the wrong size. I contacted customer service by email. I got a timely response and they shipped me the right size. Excellent service, excellent product.
Amazing product and amazing people
Amazing product and amazing people. I made a mistake in my order and they helped me fix it right away.
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