I received my Mac Duggal dress, and I wanted to thank you so much. I am thrilled that I found this dress—it is absolutely perfect and fits like a glove. I plan to wear it to my daughter’s wedding ce... Ver mais
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Veja o que dizem as avaliações
There's nothing on their site stating that you will have to wait a month and a half for your dress to arrive. They act as though everything is in stock. I received an email saying the dress would arri... Ver mais
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I called to order my dress. The owner was very personal and knowledgeable about measurements. I gave him mine over the phone and my dress came. It was not only gorgeous but a perfect fit! I'm so p... Ver mais
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Dress came in fairly quickly even though it was later than initially stated. I received a notification about the delay and was asked if I wanted to cancel the order. My daughter's prom was still a f... Ver mais
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Detalhes da empresa
Informação fornecida por fontes externas variadas
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Informações de contato
Congress Avenue 801, 33426, Boynton Beach, Estados Unidos
- madamebridal.com
4,1
Muito Bom
493 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wow!
Wow. The dress is stunning. It looks even better in person. Our daughter hasn't tried it on yet, but it looks amazing.
24 de fevereiro de 2026
Resposta da Madame Bridal
Thank you so much for ordering the LaDivine black dress from Madame Bridal. We appreciate your five star review and look forward to assisting you with your other special occasion dresses.
Resposta da Madame Bridal
Thank you so much.
Shipment arrived quicker than expected
Shipment arrived quicker than expected. Great quality!
23 de fevereiro de 2026
Resposta da Madame Bridal
Thank you so much for ordering La Divine mother of the bride dress from Madame Bridal and your 5 star review of our store in Boynton Beach Florida. As you know we ship dresses throughout the USA and look forward to assisting the mother of the bride and grooms with over three thousound designer mother's dresses.
The owners curated absolutely perfect…
The owners curated absolutely perfect dresses for my daughter based on her style preferences, and had them shipped directly to us immediately! They arrived just as promised, stunning in color and quality, with plenty of time for alterations. Thank you so much!!! We are repeat customers and will be back again for the next event!
20 de fevereiro de 2026
Resposta da Madame Bridal
Thank you so much for ordering La Divine red dresses from madame Bridal and we appreciate your five star review. We hope your event is filled with joy and wonderful memories.
Well exceeded my expectations
Well exceeded my expectations! Dress arrived sooner than expected (so appreciated) communication was consistent and the dress is absolutely stunning! Very highly recommend Madame Bridal!
20 de fevereiro de 2026
Resposta da Madame Bridal
Thank you so much for ordering the La Divine Amethyst evening dress from Madame Bridal in Boynton Beach, FL. We appreciate your 5 star review. As you know Madame Bridal online stores carry over thirty thousand special occasion dresses and we deliver them to any location within the USA and throughout the world.
Amazing customer service and took his…
Amazing customer service and took his time to work with us and all of our changes!
19 de fevereiro de 2026
Resposta da Madame Bridal
Thank you so much for your 5 star review of Madame Bridal. We hope the Amarra prom 2026 creates wonderful memories.
Very easy to order online
Very easy to order online. I was able to chat with Simon through the chat forum online and get my questions answered. The dress arrived quickly as promised.
19 de fevereiro de 2026
Resposta da Madame Bridal
Thank you so much for the 5-star review! We are thrilled to hear that ordering your Cameron Blake Mother of the Bride dress online was such a seamless experience. It’s great to know that Simon was able to provide the support you needed through our live chat to ensure all your questions were answered. We pride ourselves on fast shipping for formal wear, and we’re glad your gown arrived exactly when promised. We hope you feel stunning on the big day!
Came packaged nicely and looked just…
Came packaged nicely and looked just like the picture. I am overly satisfied. 10/10!!!
12 de fevereiro de 2026
Resposta da Madame Bridal
Hi Amari, we at Madame Bridal in Boynton Beach, Florida are delighted that you are satisfied with your J871 prom 2026 dress order.
We hope that your prom is a great experience and you make some sweet memories.
Love the dress
My dress came earlier than expected, it was so beautiful and fit me so well!
9 de fevereiro de 2026
Resposta da Madame Bridal
Hi Amari, we at Madame Bridal in Boynton Beach, Florida are delighted that you are satisfied with your J871 prom 2026 dress order.
We hope that your prom is a great experience and you make some sweet memories.
Dream prom dress
My daughter found her dream prom dress at a local boutique but her size was not available. I found the size she needed online at Madame Bridal. I was hesitant about the purchase commitment from an online store halfway across the country, but after a phone call to the store to verify sizing and shipping options we proceeded with the purchase. Her dress arrived in about a week; it is exactly the same quality as what she tried on at the boutique and it fits great. Overall we even saved money on shipping, alterations & tax!
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Madame Bridal
Thank you, Rebecca, for sharing your experience with us! We are so happy we could help your daughter find her dream Alyce Paris prom dress in the perfect size.
We understand that buying a prom dress online from across the country can feel like a big commitment. That is why we encourage phone consultations to verify sizing and shipping—we want every mother and daughter to feel 100% confident before clicking 'purchase.'
As an authorized retailer, we guarantee that every gown is the authentic, high-quality designer original you’d find in any high-end boutique. We are also thrilled to hear that the savings on tax and shipping made the experience even better for you!
We hope your daughter has a magical time at her prom. Thank you for choosing Madame Bridal!
Shipping was fast and we received the…
Shipping was fast and we received the dress in the expected amount of time. It is absolutely stunning.
26 de janeiro de 2026
Resposta da Madame Bridal
Hi Jennifer VanHemm. Thank you so much for the wonderful feedback! We are thrilled to hear that your Sherri Hill 57147 arrived exactly when you needed it. We know how important rush shipping for prom dresses is, especially when preparing for a big event. This specific gown is one of our favorites—it truly is stunning on stage! We look forward to helping you find your next winning look soon.
The dress is very beautiful
The dress is very beautiful. It was on back order, they updated me if I still wanted it, I said yes and it came when they said it would.
23 de janeiro de 2026
Resposta da Madame Bridal
Hi Rosa, We are absolutely beaming! There is nothing like the beauty of a Rachel Allan gown, and we are so happy you chose us for such a special purchase. Thank you for your patience during the backorder process—we’re so glad it arrived perfectly on time for you. You’re going to look stunning!
Thank you for your professionalism and…
Thank you for your professionalism and and your diligence in getting the prom dress.
22 de janeiro de 2026
Resposta da Madame Bridal
Thank you so much Karen. We know prom shopping can be chaotic; hearing that Madame Bridal is "diligent" gives other parents and students peace of mind to shop with you. We hope your daughter has a wonderfu tike at her prom and makes sweet memories.
Dress was as pictured and came in a…
Dress was as pictured and came in a timely manner.
22 de janeiro de 2026
Resposta da Madame Bridal
Thank you for the wonderful review, Judith! We are so pleased to hear that your Christina Wu Mother of the Bride dress arrived exactly as pictured and in a timely manner. At Madame Bridal, we pride ourselves on being a reliable choice for online formal wear, ensuring our customers receive high-quality designer gowns right on schedule for their special events
Madame bridal is very customer centric
Madame bridal is very customer centric, quick to respond to questions. The quality of the dress I received was exactly as described and well worth the cost. I would recommend Madame Bridal for special occasion dresses and gowns.
14 de janeiro de 2026
Resposta da Madame Bridal
Thank you so much for the kind words, Dianne! We are thrilled to hear you had a positive experience with our team. At Madame Bridal, we strive to be the most customer-centric online boutique for special occasion dresses and gowns. Knowing the quality of the dress met your expectations is our top priority. We appreciate the recommendation and look forward to helping you find your next designer evening gown!
THIS COMPANY WILL STEAL YOUR MONEY
THIS COMPANY WILL STEAL YOUR MONEY. I ORDERED A WEDDING DRESS AND PAID THE EXTRA FEE TO HAVE IT DELIVERED IN 10 DAYS, FOR THEM TO CONTACT ME AND SAY THE DRESS COULD NOT GET TO ME FOR OVER 6 WEEKS, SO I CANCELLED MY ORDER AND ON DEC 29TH WAS TOLD VIA EMAIL IN WRITING, THAT I WOULD HAVE MY REFUND IN 10-15 DAYS AND STILL HAVE NOT GOTTEN IT. I HAVE CALLED AND EMAILED NUMEROUS TIMES WITH NO RESPONSE.
29 de dezembro de 2025
Avaliação não solicitada
The pictures on the website didnt do…
The pictures on the website didnt do the dress justice. The quality of the dress was superb.
16 de janeiro de 2026
Resposta da Madame Bridal
Hi Terri! Thank you so much for the 5-star review! We are absolutely thrilled to hear that your Ivonne D dress from Mon Cheri was even more beautiful in person.As a professional mother of the bride and groom boutique, we always try to capture the magic of our gowns through photography, but nothing compares to seeing the "superb quality" of a designer dress with your own eyes. We take great care in selecting only the highest-quality fabrics and beadwork for our collections, so it's wonderful to know that the craftsmanship exceeded your expectations.We hope you have a spectacular time wearing it! Thank you for choosing Madame Bridal.Warmly,SimonOwner, Madame Bridal561-360-4961https://madamebridal.com
Prom Dream Dress
The dress we ordered from Madame Bridal was a dream. The deal was unbelievable, and even though the dress was significantly marked down, the team at Madame Bridal made us feel welcomed and appreciated with their personal thank you note. I cannot say enough about the customer service from Madame Bridal! I can’t wait to see my daughter wear her gorgeous Sherri Hill dress for prom.
29 de dezembro de 2025
Resposta da Madame Bridal
Hi Helen Obrien! Thank you so much for this incredible review and for trusting us all the way from Long Island!
We are absolutely thrilled that we could get your daughter’s prom dress to you so quickly. Dealing with "back-order" stress is the last thing any parent needs during prom season, so I’m glad I could provide you with a more reliable timeline—and I'm even happier we were able to beat my own guarantee by over a month!
At Madame Bridal, we take pride in maintaining an "A+ Trusted" inventory. When we say a dress is brand new and never-before-worn, we mean it. We believe you shouldn't have to choose between a fair price and great service.
Thank you for the recommendation! We hope your daughter has a sensational time at her prom.
Warmly,
Simon
Owner, Madame Bridal
561-360-4961
https://madamebridal.com
#MadameBridal #SherriHillProm #DreamDress #PromDeals #DesignerProm #Prom2026 #CustomerServiceMatters #ShopSmall #AuthorizedRetailer #PromInspo #SherriHill #HandwrittenNotes #FloridaBoutique #PromSavings
The return and exchange policy is not presented accurately
The return and exchange policy is not initially presented accurately. Be very careful ordering from this company. I do not recommend. I wish I would researched online ordering reviews for this online dress shop prior to ordering. I would have not ordered. Terrible and disappointing experience. Pictures do not accurately portray colors. You will be stuck with a dress and out of money. Very different experience. I reached out by phone and left a voice message about questions. No return call just an automated email response to an email with same questions.
Do not trust this business for online ordering.
12 de janeiro de 2026
Resposta da Madame Bridal
Thank you for your comments. However, several statements in this review are inaccurate.
Our return and exchange policy is clearly stated, publicly available, and must be acknowledged before an order can be placed. It explicitly explains that certain dresses are final sale and that items which have been tried on are not eligible for return or refund. This information is not hidden, misleading, or presented after purchase.
We also disclose, in multiple locations, that color appearance may vary due to screen settings and lighting. This is a standard and necessary disclaimer for online apparel retailers.
Regarding communication, all inquiries are handled through our official support system to ensure accurate and documented responses. Voicemail messages do not override this process. A response addressing the submitted questions was sent accordingly.
We encourage customers to review product details and policies carefully prior to ordering, as completing a purchase constitutes acceptance of those terms. While we understand disappointment when expectations differ from reality, this does not equate to misrepresentation or improper business practices.
Madame Bridal went above and beyond to…
Madame Bridal went above and beyond to find a dress for me for my granddaughters wedding. We were able to do everything via text. They found the dress in the size I needed and had it to me in less than a week.
Customer service is superb the dress is stunning!
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Madame Bridal
Pam, Madame Bridal is delighted to know the Jovani dress you ordered for you grand dahgter's dress was delivered on time and to your satisfaction.
https://madamebridal.com/jovani-26148.html
At Madame Bridal, we know that life is busy, which is why we offer our "White Glove" text-message service—we want to make finding the perfect dress as easy as sending a message.
Hearing that your dress arrived in less than a week and that you find it "stunning" is exactly why we’ve been in this business for over 50 years. You are going to look beautiful on the big day!
Thank you again for choosing our family business. We wish you and your granddaughter a spectacular wedding celebration!
#MadameBridal #Jovani #GrandmotherOfTheBride #MotherOfTheBride #WeddingStyle #JovaniCouture #PersonalShopper #BridalService #PalmBeachWedding #BoyntonBeach #BoutiqueService #DressShoppingMadeEasy #SpecialOccasionDress #WeddingGuestStyle #AuthorizedRetailer #FiveStarService
Warmly,
Simon
Owner, Madame Bridal
561-360-4961
https://madamebridal.com
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