Madame BridalAvaliações 

493
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I received my Mac Duggal dress, and I wanted to thank you so much. I am thrilled that I found this dress—it is absolutely perfect and fits like a glove. I plan to wear it to my daughter’s wedding ce... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

There's nothing on their site stating that you will have to wait a month and a half for your dress to arrive. They act as though everything is in stock. I received an email saying the dress would arri... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I called to order my dress. The owner was very personal and knowledgeable about measurements. I gave him mine over the phone and my dress came. It was not only gorgeous but a perfect fit! I'm so p... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Dress came in fairly quickly even though it was later than initially stated. I received a notification about the delay and was asked if I wanted to cancel the order. My daughter's prom was still a f... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Vestidos de Noiva

Informação fornecida por fontes externas variadas

Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

493 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 76% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(493)

126 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The shipping was in time and the dress…

The shipping was on time and the dress is as described. Customer service was very prompt and they helped out with the pricing as well

8 de outubro de 2025
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Resposta da Madame Bridal

Thank you so much for ordering the La Divine cap sleeve wedding dress from Madame Bridal. We hope your wedding is filled with joy and love for now and throughout the years.

Avaliado com 5 de um total de 5 estrelas

Amazing Experience

They went above and beyond to make sure my dress would arrive on time by the date I needed. Their communication was great and supper quick to respond whenever I had questions or concerns. I received my dress in perfect condition, it’s an absolutely beautiful dress. I would definitely order from here again without a doubt.

11 de setembro de 2025
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Resposta da Madame Bridal

Thank you so much for ordering La Divine dusty rose evening and prom dress from Madame Bridal. We appreciate your 5 star review and look forward to your next order for another designer dress and another happy occasion.

Avaliado com 5 de um total de 5 estrelas

Ordered from Australia

Ordered from Australia. Efficient and easy communication and tracking - thanks you

18 de setembro de 2025
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Resposta da Madame Bridal

Thank you so much for ordering you MGNY mother of the bride and groom from Madame Bridal. We hope this wedding is filled with joy, love and long lasting memories.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

My dress arrived on time. Great customer service.

23 de setembro de 2025
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Resposta da Madame Bridal

Montage by Mon Cheri M2210 Leaf Embroidery Off The Shoulder Dress from Madame Bridal. We hope this wedding is filled with joy, love and lots of good memories.

Avaliado com 5 de um total de 5 estrelas

Good Shopping Experience

My order was delivered on time and everything is the order was perfect. Thank you

16 de setembro de 2025
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Resposta da Madame Bridal

Thank you so much for your Marsoni mother of the bride and groom dress order from Madame Bridal.

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service!

The dress I originally received was the wrong size. I called and talked to Simon and he immediately went to work on a resolution for me. He ordered me a new dress and provided a way for me to send the wrong one back. He was so kind and easy to work with. Thank you Simon for fixing this for my daughter’s homecoming!

15 de setembro de 2025
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Resposta da Madame Bridal

Hi Kelly, I believe you just missed our email to you.
I just spoke with Cinderella Couture.
They will deliver the XL to you by Thursday and will send you a return label for the XL.
Is that OK?

Avaliado com 1 de um total de 5 estrelas

I WANT MY REFUND

I have returned the dress I bought from them and they have not refunded my money. I returned in the time frame they required and I had received authorization to return the dress. They have not returned the dress nor have they refunded my money.

4 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

Delivery missed the wedding

Delivery missed the wedding. Dress came a week late

11 de setembro de 2025
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Resposta da Madame Bridal

Good afternoon. We understand your concern about the delivery of your dress. You placed an order that required delivery of the dress to you in 6 weeks. Your dress was delivered one week earlier, in 5 weeks. We do a diligent effort for on time delivery however sometimes the delivery dates are beyond our control. The reasons could vary between weather, tariffs, shipping companies etc. We hope this adequately explains our position and the fact that your dress was delivered earlier then the promised date.

Avaliado com 5 de um total de 5 estrelas

Received my dress earlier than promised!

Received my dress earlier than promised!

4 de setembro de 2025
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Resposta da Madame Bridal

Thank you so much for ordering and receiving your MGNY mother of the bride dress with overskirt color black from Madame Bridal. We hope your daughter or son's wedding is filled with joy and happy memories.

Avaliado com 5 de um total de 5 estrelas

Helpful and lovely

Albert is an absolute doll and so helpful. He measured me perfect and the dress looks beautiful! Would highly recommend.

25 de agosto de 2025
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Resposta da Madame Bridal

Thank you so much for visiting our bridal, prom and wedding dress store in Boynton Beach, Florida. We hope you enjoy wearing your Jovani wedding reception and homecoming cocktail dress with lots of joy for your special event.

Avaliado com 5 de um total de 5 estrelas

I got exactly what I wanted!

I got exactly what I wanted! Decently fast shipping!

16 de agosto de 2025
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Resposta da Madame Bridal

Thank you so much for your basque waist silver prom dress from Madame Bridal. We hope your prom and homecoming party is fun and full of good memories.

Avaliado com 5 de um total de 5 estrelas

Christine Wu silver wedding dress

I absolutely love love my dress! It’s better than than I expected!

14 de agosto de 2025
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Resposta da Madame Bridal

Thank you so much for ordering this evening dress which is interchangeable for a wedding dress from Madame Bridal. The gathered cutout back and the illusion bodice creates a stunning look for this Christina Wu dress.
We hope your wedding is filled with joy and great memories.

Avaliado com 5 de um total de 5 estrelas

I reached out online to Simon at Madame…

I reached out online to Simon at Madame Bridal to help with an urgent request.
How wonderful to reach a real, kind and informed person to solve my dilemma.

20 de agosto de 2025
Avaliação não solicitada
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Resposta da Madame Bridal

Thank you so much for reaching out to Madame Bridal about. I am delighted things worked out for the best with your daughter's Willowby wedding dress.

Avaliado com 5 de um total de 5 estrelas

How do I even start

How do I even start? I was looking for a specific Sherri Hill dress that came out 3 seasons ago. I couldn’t find the dress ANYWHERE. I called over 30 different stores asking if they had the dress and not one did, until I called Madame Bridal. They let me know that they had the dress I had been looking for, exact size and color I needed. My only issue was that I’m all the way in Virginia, or so I thought that would be an issue. Over at Madame Bridal they let me know that they could ship me the dress straight from their store. They sent me the link to buy it and the transaction went smoothly. They said I’d get my dress in approximately 10 days, but it ACTUALLY came in just 5 days!! Everything was in perfect condition and I’m IN LOVE with my dress! Thank you so much Madame Bridal!!

20 de agosto de 2025
Avaliação não solicitada
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Resposta da Madame Bridal

Dear Ma​laynah, thank you so very much for ordering Sherri Hill flutter skirt prom adress from Madame Bridal. We hope the beginning of the prom season will be memorable and filled with happiness and good times.

Avaliado com 5 de um total de 5 estrelas

Excellent prices and service

My wife purchased her Mother of the Bride dress from Madame Bridal. It had to be ordered, and Brad told me it could take up to a month. We got it in 8 days. Great communication, great prices, and good follow-through. Can’t ask for more than that! Thank you.

9 de agosto de 2025
Avaliação não solicitada
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Resposta da Madame Bridal

Hi Bill, thank you so much for ordering your wife's Mori Lee MGNY Short Sleeve Mother of the Bride Dress from Madame Bridal. We hope this marriage will be filled with joy, love and wonderful memories.

Avaliado com 5 de um total de 5 estrelas

I had the best customer service help…

I had the best customer service help from Madame Bridal. Marji and Simon are amazing. They assured me that they had the dress and said when I would receive it. It all came true. They have earned my business for sure!

11 de agosto de 2025
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Resposta da Madame Bridal

Hi Rohanda, thank you so much for ordering your Sherri Hill Cap Sleeve Ruffle Skirt Prom Dress from Madame Bridal. We hope this prom and homecoming season is filled with joy and good memories.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Ordered a Mother of the bride dress and received in 2 days. Very helpful and professional. I would highly recommend this company.

6 de agosto de 2025
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Resposta da Madame Bridal

Thank you so much for ordering your mother of the bride order from Madame Bridal. We are delighted that you are happy with your halter neckline champagne dress and we hope the wedding is filled with joy and happiness.

Avaliado com 5 de um total de 5 estrelas

Love my mother of the groom dress

Love my mother of the groom dress. Madame Bridal was easy to communicate with during the ordering process. The dress was cheaper than other sites as well.

29 de abril de 2025
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Resposta da Madame Bridal

Thank you so much for ordering your mother the groom's dress from Madame Bridal. We are delighted you are happy with our customer service and on time delivery. We hope your son and the future daughter in law have a wonderful wedding, full of joy and good times.

Avaliado com 1 de um total de 5 estrelas

I have not received my package

I have not received my package. I have not even received a working tracking number.

28 de julho de 2025
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Resposta da Madame Bridal

Thank you so much for your concern. Your dress was delivered on Jully/31/2025 and signed by you.
Please see UPS proof of delivery.
Your shipment
1Z99V46V4245147753
Your shipment
1Z99V46V4245147753



Delivered On
Thursday, July 31 at 3:04 P.M. at Residential

Delivered To
WHEELING, WV US

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