I bought these K-pop socks for my granddaughter she absolutely loves them. They were beautiful the quality of the socks is vey good and the delivery was fast. I would highly recommend this company.
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Veja o que dizem as avaliações
Ho recentemente avuto bisogno di assistenza per il mio ordine e sono rimasta profondamente colpita dalla reattività del team di Madmia. Non appena ho segnalato il problema, hanno risposto immediata... Ver mais
Their refund policy is ILLEGAL in Australia, as they are not willing to refund the money unless the ORIGINAL packaging is kept. You can't even try on their socks if the original packaging & ties a... Ver mais
A empresa respondeu
A heartfelt thank you to for the wonderful socks and truly caring customer service. Even when my parcel went missing, your team did not leave me alone with the problem and helped resolve everythin... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.
Informações de contato
2/2a Burrows Road, St Peters NSW, 2044, Sydney, Austrália
- +61 410 804 085
- contact@madmia.com
- madmia.com
4,0
Muito Bom
140 avaliações
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Commande madmia pour plus de 50e!
On ne parlera pas de la qualité ici qui est peut être bonne ou mauvaise tout bonnement prce qu'on ne sait pas.... Après 8 jours la commande à enfin été expédiée selon le mail reçu. Nous sommes en 2025... Le prix des chaussettes est plus que conséquent et ils n'arrivent pas à s'aligner sur les délais de livraison ni même à les respecter ! Une honte
20 de novembro de 2025
Avaliação não solicitada
Resposta da Madmia
Hi Theodora,
Thank you for your review and feedback. We are extremely sorry for the extended delay in dispatching your order. We have had an overwhelming amount of orders in the Christmas rush. Our orders from our European warehouse are usually shipped within 3 business days. There is a slightly longer delay at the moment due to the business of this period.
Your order is on its way to you and we look forward to hearing your feedback once they are received. We are sure you will be in love with the socks and your little ones will have the best time wearing them.
Thank you for purchasing from us and apologies again for the inconvenience the delay in dispatching has caused. 🦋🌈✨
I ordered 5 pairs of socks on August…
I ordered 5 pairs of socks on August 19th and still have not received them. I talked to someone 3 times and was told I should be receiving them . 3 months later and still nothing. Now no one will answer there phone and mailboxes are full . Probably from people complaining. Be careful who you order from !!!
19 de agosto de 2025
Avaliação não solicitada
Resposta da Madmia
Hi Grace,
Thank you for reaching out to us. We are so sorry to hear you still haven’t received your order. It was dispatched the following day after receiving it. You can see from this tracking link that it was making its way to you but unfortunately looks like it has been lost in transit.
USPS Tracking: 9400111899560698893042
We understand how frustrating this can be and apologise for this occurring. We can also see our US team members have been in communication with you about this. Our phone and mailbox are full because we are busy packing tens of thousands of orders for our customers, not because they are complaining. I have processed a full refund for you. Please allow 7 days for the funds to be available.
Please reach out if we can be of any further assistance. Thank you! 🦋✨🥰
Customer service dies not respond
Placed my First order and a couple hours later my my item decreased in price. They will not pick up their phones and not accepting messages. They also are not answering text Ms. I want a price adjustment on my order 368153. I’m a Tik Tok reviewer and This Is Not a Good beginning with This company. Company responded and explained the discrepancy. Thank you
25 de novembro de 2025
Avaliação não solicitada
Resposta da Madmia
Hi Zeida,
I am sorry to hear of your experience with our customer service team.
We have received 3 emails from you, one about becoming an Ambassador which we were soooo excited about! Then we saw your order and it made us even happier! I have spent some time investigating your order, you received a free pair of socks, free shipping and when we compared the prices, you have actually paid less than the current pricing for each style ordered.
We also responded to your email within 6 hours of it being sent to us.
Since we are an Australian company based in the US, the amount charged is in Australian dollars converted to US dollars which is the price you paid. Due to the currency fluctuations, the prices will vary slightly as the dollar conversion changes.
I hope this response helps ease your concerns. We are happy to continue assisting you via email. Thanks so much! 🥰🌈🦄
Great socks
Great socks! Super comfortable, soft, and well-made.
15 de novembro de 2025
Avaliação não solicitada
Great socks
Excellent! I love the products that I bought for my girl.
20 de novembro de 2025
Avaliação não solicitada
The dress I ordered is as beautiful as…
The dress I ordered is as beautiful as ever, and the quality is excellent. I think I'll be a regular customer.
21 de novembro de 2025
Avaliação não solicitada
Absolutely amazing kids’ socks
Absolutely amazing kids’ socks! The quality is top-notch—soft, durable, and super comfortable for active little ones. The designs are fun and colorful, and they actually stay on the feet without slipping. After several washes, they still look brand new. My child loves them, and I’m definitely buying more. Highly recommended!
1 de novembro de 2025
Avaliação não solicitada
Got the socks for my daughter and she…
Got the socks for my daughter and she loves them.
20 de novembro de 2025
Avaliação não solicitada
SCAM
Very bad quality! A very cheap version of what they are advertising! They will even pretend that they will give you an "extra" item for purchasing, not even true. Scam!
21 de novembro de 2025
Avaliação não solicitada
Super quality socks and nice design
Super quality socks and nice design! Thank you!
17 de novembro de 2025
Avaliação não solicitada
Amazing products
Amazing products and customer service. Would recomend to anyone
20 de novembro de 2025
Avaliação não solicitada
Купив неколку пара чорапи за сите дома
Купив неколку пара чорапи за сите дома. Квалитетот е чиста перфекција. 👌
14 de novembro de 2025
Avaliação não solicitada
Great experience
Great experience. The products came on time and as described. I had small issue that was resolved quickly by their great customer service. Will order again.
21 de novembro de 2025
Avaliação não solicitada
Amazing products
10 de novembro de 2025
Avaliação não solicitada
My nieces love these socks
My nieces love these socks, got them as a bday present and they’re obsessed
18 de novembro de 2025
Avaliação não solicitada
Amazing
What an amazing company cannot fault them, ordered 2 pairs of toddler socks and the fairy ones had a very slight bit of damage on the wing, sent a picture within an hour I had a reply that this amazing company will send out another pair of socks of my choice honestly cannot fault this company and the socks are just beautiful. Thank you Madmia for the 1st class service
12 de novembro de 2025
Avaliação não solicitada
The quality of the socks is very…
The quality of the socks is very nice,very colorful and my kids ansolutely love them.Dispatch and arrival was in a few days.Very happy with them .
3 de novembro de 2025
Avaliação não solicitada
I was initially sent the wrong pair of…
I was initially sent the wrong pair of socks, but got sent the correct one within 3 days and also got to keep the one they sent originally for free. Awesome customer service.
13 de novembro de 2025
Avaliação não solicitada
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