Madmia Avaliações 141

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought these K-pop socks for my granddaughter she absolutely loves them. They were beautiful the quality of the socks is vey good and the delivery was fast. I would highly recommend this company.

Avaliado com 5 de um total de 5 estrelas

Ho recentemente avuto bisogno di assistenza per il mio ordine e sono rimasta profondamente colpita dalla reattività del team di Madmia. ​Non appena ho segnalato il problema, hanno risposto immediata... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered their shoes. The wings don't attach properly, posted on Facebook hoping to get advice. they removed my post. Have not responded to email.

Avaliado com 5 de um total de 5 estrelas

A heartfelt thank you to for the wonderful socks and truly caring customer service. Even when my parcel went missing, your team did not leave me alone with the problem and helped resolve everythin... Ver mais

Detalhes da empresa

Escrito pela empresa

Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

141 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 4 de um total de 5 estrelas

Disappointed of UK. Don’t glow in the dark I ordered the Wonderland dress and the…

I ordered the Wonderland dress and the Mickey Mouse socks as per your advert. Unfortunately the socks really do not glow in the dark. I’ve looked for an activate button thinking I must have missed something but alas it’s nowhere to be seen. My great niece is sorely disappointed as this was her Halloween outfit. What say you Madmia?

15 de outubro de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi Gay,

Thank you for your review! We are sorry to hear the Mickey Glow in the dark socks aren't glowing. It's Mickey’s arms and ears that are printed with glow in the dark paint! To activate the glow in the dark effect, charge the sock by placing in direct light.

Sunlight activates best - a few minutes in direct sunlight will get a fast glowing result. Fluorescent or incandescent light will also charge, suggested to leave in direct light or around 20-25 minutes. Please let us know how you go with this. If for any reason the activation doesn't work. We are more than happy to arrange a replacement or a refund. Thank you! 🌈🦄🌟

Avaliado com 2 de um total de 5 estrelas

Their expensive wonderland dresses are…

Their expensive wonderland dresses are not worth the money, what you see on their ads IS NOT what you get! It’s the same quality as if you buy off Aliexpress, very disappointing, dress’s frails were not as fluffy, not as big as shown in ads. I think they double their dress skirt to make an ad. Low quality.

24 de setembro de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Thank you for taking the time to share your feedback. 🌸 We take all customer feedback very seriously, and we're truly sorry to hear that you are disappointed with the quality of the dress.

We don't often receive comments like this, but your input is invaluable in helping us ensure our designs meet our customers' expectations. The dress is made from some of the highest quality, softest tulle available.

We’re more than happy to offer you a refund, or if you prefer, we can send another Wonderland Dress or a different design of your choice. Let us know what option suits you best and we’ll organise it for you 🌸 Please contact us at contact@madmia.com or Australian mobile +61 410 804 085. Thank you! 🌸

Avaliado com 1 de um total de 5 estrelas

Bought a pair of the the black fairy…

Bought a pair of the the black fairy shoes for my daughter
She wore them to see bad guys movie in the cinema and came back
From inside they are very bad quality and i dont even know if they were used or the quality is even that bad! The inside leather got worn out as if we wore it for a year! Never happened to me with any type of shoes with my kids in the past 8 years of me buying for them shoes.

17 de setembro de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi lovely,

Thank you for your feedback. We sincerely apologise for your experience with our Glitter Fairy boots. This is most unusual and we will be advising our factories of this issue to ensure it doesn't happen again. It may have been a faulty pair which we take full responsibility for.

We would like to refund your order or send you an alternative product from our range. Please touch base with us at contact@madmia.com or our mobile number +61 410 804 085. We are more than happy to resolve this quickly for you. Thank you 🥰💜🦋

Avaliado com 1 de um total de 5 estrelas

CS is horrible!

I ordered 4 pair of socks and they never arrived, tracking says they were delivered but they weren’t. I contacted CS the day it said delivered, received an email three days later, asking for confirmation of address which I answered, and still no response back, it’s been over a week. I spoke to someone through FB messenger and they said someone would get back to me and still nothing. 8/5 I sent another message to FB and email mentioning they have my money yet I have no socks, I am filing a claim with my payment method but this is RIDICULOUS!

28 de agosto de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi Denise,

We apologise for the extended delay in resolving this issue and for gaps in communication. We have been liaising with our USPS account manager to track down your parcel and find out what happened with the order.

We are also flat out with online orders, hence the delay in response. We are really sorry this has been your experience with us. We tend to reply in 24 hours and we want all of our customers to have a positive experience with us. We also use 3rd party delivery companies so we have no control over what happens to the parcel once it leaves our warehouse.

We are happy to provide a refund for your order or we can arrange it to be sent out again for you. We just need you to provide an alternative address so you receive the parcel this time. Please email us at contact@madmia.com or send a whatsapp message to +61 410 804 085. Thank you and we look forward to resolving this for you 🦄 🥰🌈

Avaliado com 2 de um total de 5 estrelas

Would love to rate the product but I am…

Would love to rate the product but I am still waiting for it to be delivered. It was scheduled for delivery on August 4th. Just hoping I get it my Christmas at this point, since it hasn’t got here prior to school start.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi lovely, thank you for your review! We are so sorry to hear you haven't received your order yet. We are more than happy to help locate it. Could you please send us an email to contact@madmia.com with your order number and email address used for the order so we can locate your order and ensure it arrives to you asap! We look forward to resolving this for you ❤️🌈🦄

Avaliado com 1 de um total de 5 estrelas

I’ve contacted MADMIA EU repeatedly i…

I’ve contacted MADMIA EU repeatedly i need to return & as no return labels were sent in my order ive no way of returning it does say on the website you’ve 3 weeks & also returning is free but it’s not as easy as they state .update yesterday I received an email & a returns label & UPS came &collected the return parcel I will update how long it takes for a refund

18 de julho de 2025
Avaliação não solicitada
logotipo da Madmia

Resposta da Madmia

Hi Heather, thank you for the feedback. Following the numerous emails and social media messages we have exchanged, we are happy this issue is now resolved with your order being fully refunded. Thank you 💜🌟🦄

Avaliado com 5 de um total de 5 estrelas

I absolutely love MADMIA socks

I absolutely love MADMIA socks! I’ve purchased from them nearly four times now, and each experience has been amazing. The socks are not only super fun and creative, but also great quality — they hold up wash after wash. Their customer service is fantastic too — always responsive and helpful. Highly recommend if you’re looking for something unique, colorful, and well-made!

2 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My review at their site got deleted

I ordered a dress and they sent me an e-mail to write a review. The fabric of the dress was falling apart so I gave a negative review. Next time I visited the site, the review was deleted. I can only guess how many negative reviews have been deleted. Totally unprofessional imo.

21 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shipped my order from another country

I orderd socks and a dress. I did not know that they were being shipped from their warehouse in Australia. Ordered on March 25th. It is now April 8th. The order says it has been stopped in customs on April 3rd. I emailed the company and no response. I called the company and the rep said it usually takes a couple days to clear. It has been more than a couple of days. I will give it one more week and then I am calling my credit card company. I will not be ordering from them again.

7 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Order was great

Placed an order March 13th and it arrived March 21st . My 3 year old loves everything we bought a dress, socks and the clear shoes which were so cool so she can see her socks.

21 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ordered a pair of socks on 3/3 and they…

Ordered a pair of socks on 3/3 and they shipped the next day but it’s 3/20 and I still haven’t received them. Contacted the company and was told to wait a week and call back so I did then the representative created a missing package inquiry and then my package supposedly showed up in Puerto Rico a week ago. However, I still haven’t received them and now they’re not answering my calls or emails!! Poor customer service!!! BEWARE!!!

*******Update: I finally received my order on 3/21 a few days after my review, so I changed my review from a one star to a four star. I also got a phone call saying that their phone system was down the day I was calling? Despite it being a shipping error I just needed to vent. Anyhow, they ended up refunding my shipping cost and I must say……THESE SOCKS ARE EVEN MORE BEAUTIFUL IN PERSON THAN IN THE PICTURE!!!

2 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

I ordered two pairs on 15th December and they didn’t arrive in time for Christmas. I emailed customer support to ask where my order was and I received excellent customer care in the way of 3 more pairs being dispatched that same day. They’ve arrived today. Problems do occur, especially with postage, it’s how they’re dealt with that matters and Madmia handled this really well. Thank you!

31 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t bother

Don’t bother, ordered and paid for priority shipping to be here before Christmas. Was given a tracking number and not been updated. Emailed and no response so am now filing a PayPal claim

18 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Adult socks

Adult socks.
I'm a shoe size 6. And a dress size 10. My legs are a normal calf size. I baught the adult stitch socks and character looked stretched. And awful. Waiste of money. I also baught my mum some goofy ones. She has got big legs. So god knows how they will look.

15 de dezembro de 2024
Avaliação não solicitada

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