Madola EnergyAvaliações 

60
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having solar panels fitted is something I’d been thinking about for sometime. A neighbour had them fitted so I asked Madola to come explain it all. James managed to call the same day I rung. Brilliant... Ver mais

Avaliado com 5 de um total de 5 estrelas

From initially knocking our door to install was less than 3 weeks, scaffolding up on Monday, solar install on Wednesday and all working by 3pm that same day. Amazing team, great sales guys - explained... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience with Madola from start to finish. The comms, the time efficiency, the quote, the install and after sales service has all been absolutely fantastic. So happy I went with them. Highl... Ver mais

Avaliado com 5 de um total de 5 estrelas

had been thinking of having solar fitted and the entire experience was great. I suffer with a brain tumor and other cognative issues and felt well treated by the entire team. Specific thanks to Neil f... Ver mais

Detalhes da empresa

  1. Empresa de energia solar

Escrito pela empresa

Madola Energy is a leading provider of solar power solutions for businesses and homes across the UK. Since our founding in 2013, we’ve been dedicated to providing high-quality, reliable, and sustainable solar power installations that help our customers save money, reduce their carbon footprint, and make a positive impact on the environment. At Madola Energy, we’re committed to staying at the forefront of new and innovative technologies in the solar power industry. Our team of experts is constantly researching and developing new solutions to help our customers maximize their energy savings and minimize their environmental impact. Make the change today and Go Solar,with Madola!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(60)

29 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Solar Panel Installation

I had 16 solar panels fitted and the team were very polite and professional. They explained everything and answered all my questions. The solar panels have already started charging before they left site. Would highly recommend them.

13 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Madola solar panel installed

I’ve just had solar panels installed on my roof by Madola.
I can’t fault them one bit.
The two guys who worked on my house were friendly, polite and professional.
They arrived on time and respected my property at all times, leaving it clean and tidy. They explained to us what was required.
If you’re considering having solar panels these are the guys to turn too.

11 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great service

A great service, efficient and professional from Gary and all the team at Mandola both during and post installation in terms of talking me through the system and it’s benefits.

18 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience all round

Great experience. Starting with Steve as the introduction to the company. Steve was informative, professional and ensured a smooth service from start to finish. Neil visited site prior to installation and also has called after installation to check everything was to my satisfaction. The installers were courteous, friendly and installed with no fuss. The handover was as expected and despite an APP username error, the aftercare support team resolved it within 24 hours. The paperwork followed shortly after install and all I can say is ignore the negative comments, I can’t recommend this company enough and will recommend to all family and friends. Thank you to Steve, Neil and the Team at Madola

24 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NO STARS

I would give them no stars if it was possible. Shocking after care service, they incorrectly installed a pipe, it is totally their fitters fault, I have been waiting for 8 months and counting for them to correct it, Despite numerous messages and phone calls they will not come back and fix it. The actual installation was in 2021, but gave me a 5 year warranty and its installation fault anyway

26 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Their workers are horrible

Their workers are horrible. One of then ‘the tattoo man’ parked on my neighbours front garden and churned up all the grass . When spoken to he said so what there wasn't anywhere to park what do you want buy you some new grass as if and carried on working . If their workers are like this what sort of job do they do .

1 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cannot fault them

Cannot fault them, did a great job,was ever so helpfull when I needed some info.would not hesitate to use them again and would recommend to family and friends.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hassle free experience

Hassle free experience. My system was promptly installed to a very high standard. I had four quotes for my particular needs and Madola was the most competitive. Also, I did not receive any high pressure sales calls from Madola following my quote. Neil and his team were extremely helpful throughout. I've also received several courtesy calls to check that things are running smoothly. I have recommended Madola to friends.

15 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extra solar panels

Wanted to add more panels.Madola did the first installation and returned to add more, all went to plan the team were great and completed the job in just a few hours. Excellent price
Well done all.

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Aggressive Marketing

Was called by the marketing/sales team of this company several times during the week (13 to be procised) when I finally answered the sales person was lovely, I have been thinking about solar panels and thought why not. However since them I have had a continuation of sales calls that are aggressive and very off putting. I won't be dealing with this company due to the aggressive nature of sales. If they can get this addressed then perhaps people can have a breather to think.

18 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had solar panels on order

Had solar panels on order. Fitting cancelled 4 times from March to August 2022, then insisted they were fitted the day I was going away! God what a mess they left. Holes drilled in walls and just left open. Mess everywhere. Still trying a year + on to get the solar monitoring equipment.

Finally arrived today, can't get it working, rang for support, told within an hour. 5 hours on, silence. Seriously bad customer service. I went through city energy last year and it was subcontracted to Madola, I now know, having spoken to city energy, city energy don't use them anymore after concerns about the standard of the work, can't imagine why!!
Update.
As I was told by City Energy themselves they stopped using Madola I do not acceptadolas de ial.

Finally got the dongle after over a year to be able to work the app. Was told to push harder when the light wouldn't come on, so I did. Now the pins on the inverter are bent and Madola take no responsibility.
Seriously, my advise, stay away from Madola.

19 de setembro de 2023
Avaliação não solicitada
logotipo da Madola Energy

Resposta da Madola Energy

Thank you for taking the time to share your feedback. We genuinely apologise for the inconvenience you have experienced, and we are deeply committed to addressing your concerns.

Firstly, we were unaware of the issues you encountered until recently, and we are taking steps to ensure better communication in the future. Regarding the solar monitoring equipment, while there was indeed a small cost associated, we decided to waive this fee for you as a gesture of goodwill.

It's essential to note that we always recommend waiting for a technician to install such equipment to avoid any complications. We're genuinely sorry to hear that there was an attempt to self-install which led to damages. Our team is always on standby to assist and ensure a seamless installation process.

Lastly, the information about City Energy is not accurate. We continue to have a strong working relationship with them. We value transparency and always strive to maintain our relationships with partners and clients alike.

Warm regards, Madola Energy

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