Thought I had found a solution to my storage problems with Magenta Storage in Banbury, but disappointed to find they do NOT offer 24 hour access, and have no backup plan when their IT fails. So could not leave or take items when I was there this evening, and their 'phone response was just 'you have to wait for office hours.'! Hopeless.

Had an absolutely amazing experience with Magenta Storage and their support team. Specifically, Kirsty was extremely helpful and patient in answering all my questions, responding super quickly to all of my emails and helping me with any concerns & questions I had. She’s been absolutely amazing in guiding me through the process and has made something that is usually quite stressful into a very relaxed and seamless process!
The storage facility itself is super clean, all instructions for access are easy to follow & understand and I had absolutely no issues during the process. Would 100% go with Magenta Storage again, mainly thanks to Kirsty and her amazing support!

Lana, RJ and and the rest of the team can't be more helpful. They constantly go out of their way to provide the best possible service. The units and common areas are always well maintained and well illuminated.
The 24 hour access option is invaluable.
Thanks Magenta!

Maya was very lovely and helpful! We were able to get all of our supplies for our upcoming move!

Majenta are great - great staff - always helpful -
Thanks again to Nathan and team

We have used a few storage units in the past and Magenta Storage in Reading has easily been the best. Nathan has been so accommodating and helpful and we cannot thank him enough. Communication has never been an issue and any queries dealt with promptly. The staff are also so friendly, helpful and professional and the place is also spotless. No hesitation in recommending Magenta Storage in Reading!

Great company, recommended by a friend.The customer service is friendly, supportive, a big 5 stars to RJ, manager and Dean; both great! The site is clean, well equiped, secure and well structured.

I have been using this firm since 2008 from time to time and the staff are always very helpful. I recently got an opportunity to buy an antique dresser at a bargain price but didn't immediately have room for it in my house so contacted RJ for help. He found a suitable available unit and told me that I was still in time for 3 months of half price storage in a Black Friday offer! So I went ahead and bought it and now have it in my house, all thanks to RJ's quick thinking. Must say that Basil was also involved in helping me. So a big thank you to St Albans Magenta.

This is my local storage unit. It is quite close to central Oxford so it is expensive. However, upon talking to Shah, Maya and Len they were happy to explain that Magenta price match Big Yellow and Storage King. They will also price match on storage insurance.
The team were always very friendly and helpful and happy to to take the time to discuss things and find a storage solution to my needs. Were there were a couple of issues (rivet missing on a lock bracket, and personal code for out of hours access) they dealt with the issues promptly and without me feeling like I had inconvenienced them. Overall I have been extremely happy with the service I have received.

SAFE AND SECURE STORAGE.

Our experience with Magenta Banbury over the last few months has been extremely positive and we highly recommend them.

The staff are all very helpful and friendly. Moving is so stressful and they took the worry out of our storage problems and made the whole process so much easier.

Magenta is in a fantastic location by the M40 and the storage units are very reasonably priced, clean and very secure.

We had the use of loading/unloading bays with a choice of large and small trolleys and two good sized lifts.

During our stay we downsized our unit twice as we moved our things into our new home and this was done at a time to suit us. All the paperwork and refunds were taken care of by the wonderful staff.

A toilet on site is also a great asset :)

We actually miss popping into the office for a natter and seeing your cheerful smiles.

Thank you so much.

Great service from the team, thanks.

When Magenta opened in my home town, they were a breath of fresh air with good deals and a personal approach to their business. Sadly, management changes and above inflation increases have exposed Magenta as being little different to other storage companies.
Magenta are now just another storage company, no more or no less.

Amazing here Kirsty and the team are always incredible and if you’re lucky enough to be welcomed by bear then thats just a bonus!!

I’ve been a customer at this location since day one, and even six to eight months before that at the old site. The staff have always been good and professional, but over the past while I feel Magenta has reached its highest standard yet. Their customer service is second to none.
The manager, Lana, along with the two staff members Kirsty and Abdi — and of course the lovely mascot Bear (Kirsty’s gorgeous dog) — are simply the best team I’ve ever dealt with in any self-storage facility, and I’ve rented several units over the years.
Kirsty and Abdi who are onsite every day are always polite, professional and consistently go the extra mile to ensure customers are satisfied. Without a shadow of a doubt, they are a real asset to the company and I truly hope Magenta look after them because they are exceptional.

Easy access any time, clean & secure storage, overall a great experience

Great environment for storage and friendly staff, who couldn’t have been more helpful.

Thank you to the staff in reception for receiving in delivery in my absence and holding it in the holding area for me. Kirsty and Abdi are always available to assist and solve any problems you may have .

Clean storage room, good security, friendly and helpful staff

If magenta storage in acton were a person, they would be a knight in shining armour. 😀

It’s becoming increasingly rare these days to come across customer service that is acceptable - magenta outshines EVERYONE. The staff there honestly couldn't do any more for me. I needed storage which was a little more complicated than the average hire, and all the staff I spoke to were extremely patient, and talked me through all options. I would recommend magenta to everyone and many of my friends and work colleagues will be using their facilities in the near future