Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and blo... Ver mais
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Veja o que dizem as avaliações
This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Ver mais
A empresa respondeu
I was booking a trip for one of the residents I care for, which can be abit complicated. Leah was a dream to chat to and deal with. She was so patient, understanding, knowledgeable and helpful. Nothi... Ver mais
We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendm... Ver mais
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Detalhes da empresa
Escrito pela empresa
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Escrito pela empresa
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Informações de contato
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Reino Unido
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
I was booking a trip for one of the residents I care for, which can be abit complicated. Leah was a dream to chat to and deal with. She was so patient, understanding, knowledgeable and helpful. Nothing was too much for her and she really went above and beyond to help me. She has sorted the whole trip and gave me options along with her advice on these.
I couldn’t have got this booked without her! Amazing customer service thank you Leah.
Flawless…
Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and bloomin booked!!!! Great price, great flight, superb customer service, roll on september , hello hickey mouse!!!! Eeeek
Booking was simple but was very…
Booking was simple but was very disappointed after making booking that the offer that included free ferry crossing didn't apply to my booking, especially as I could of booked when it did.

Resposta da MagicBreaks
Not helpful at all
After making a booking online i decided to call them with a query about the shuttle crossing. I was told that as I had made the booking online, I would need to email them instead. Not interested at all about giving any advice to what I'm sure would have been a quick yes or no answer to my question. Not helpful.

Resposta da MagicBreaks
Cheryl Smith is an absolute pleasure to…
Cheryl Smith is an absolute pleasure to do business with. She guided us through everything and even dealt with 3 lots of enquires for 3 families. It was our first time and she supported us through the whole process. She is a credit to the company x

Resposta da MagicBreaks
Highly recommended
This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which beat 6 other travel agents, including Disney themselves. If you haven’t tried Magic Breaks before then I would highly recommend them.

Resposta da MagicBreaks
Great customer service!!
We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendments. Thank you for taking care of us!

Resposta da MagicBreaks
Brilliant service from Alex
Brilliant service from Alex. Both on the phone and via email. She was very informative and patient when we were trying to decide on thd best time to go to disneyland paris. She answered questions swiftly and fully.
Can't wait to go now

Resposta da MagicBreaks
It was a quick and user friendly way of…
It was a quick and user friendly way of booking a holiday.

Resposta da MagicBreaks
Cheryl was so helpful and was nice to…
Cheryl was so helpful and was nice to actually talk to a human and get booked up instead of a website

Resposta da MagicBreaks
Sold tickets to a Disney break that…
Sold tickets to a Disney break that were only valid the day of our arrival in France, why would anyone be wanting tickets to start on the same date of the arrival? Details on tickets simply stated 6th which combined with what we had been told led us to belive the tickets were valid any day that week, effectively we lost our holiday, zero help and support from these people "we will email back in 48 hours" no one to phone nothing. Will re-purchase the tickets elsewhere and make a claim through the small claims court for refund on the tickets they sold us that could not be used. Avoid these people they don't care or help once they have your money!

Resposta da MagicBreaks
This was so easy to use
This was so easy to do! I hate planning holidays but this made it so simple and straightforward

Resposta da MagicBreaks
First time using Magic Breaks
First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always replied so quickly. Cheryl you made the whole experience pain free and would recommend you to anyone! Can't wait for our trip in July!

Resposta da MagicBreaks
This is our second time using magic…
This is our second time using magic breaks. Highly recommended. Alex helped me this time, and was fast and efficient service! Amazing Thankyou!

Resposta da MagicBreaks
Disney
We have just booked our special holiday with Cheryl, she has been amazing, so helpful, reassuring, and very, very patient as we tried different ways to look at costings, party of 7 with 3 different households... Would highly recommend to anyone looking to book. Thankyou Cheryl for being so lovely.

Resposta da MagicBreaks
Gold Plan is a Waste of Money Baised towards Agents
Gold Plan is a Waste of Money – Biased Towards Agents
Very bad experience
Order ID: [67399817]]
Listing ID: [69385935]
I recently subscribed to the Magicbricks Gold Plan to list my Industrial /Gala Premises in Vasai East for rent, hoping for a direct owner-to-tenant connection. My experience has been a complete waste of money and a total lack of service.
Aside from "test" inquiries from my own relatives, I have received zero genuine leads. Instead, I am constantly bombarded with messages from Magicbricks promoting properties posted by Agents and Brokers. When my relatives tried searching specifically for "Owner Listed" properties, the platform's interface repeatedly and forcefully pushed Agent listings.
It seems the platform is hand-in-glove with the broker community, defeating the very purpose of an "Owner-Direct" listing. I am extremely disappointed with this deficiency of service. Save your money—this platform prioritizes agents over independent owners. I am giving '0' ratings for this platform

Resposta da MagicBreaks
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