MagicBreaks Avaliações 3.127

I had questions I wanted to discuss with magic breaks before booking, I tried calling numerous times but I either had to leave a voicemail (no one responded) or I was cut off. I tried the online bot, logged to speak to an operator, left my details as requested and still no response. I have now managed to book my holiday but have missed out on the 'offers' because I couldn't book before they expired, but not from a lack of trying to use them

Quick and easy to navigate the website.
Good selection of hotels - although would be also helpful if you could select the hotel if you know what you are looking for

Always easy to use an straight forward staff amazing

Sent two emails to ask questions but as yet nothing

I am really struggling to get hold of anyone from magic breaks. I phone the helpline and get a ‘oh it’s not my department’. I email them, and get no response. I sit on the phone line for 40mins and get hun up on. I get referred to another email address which doesn’t even work and kicks my concerns back.

You sit on the chat box for over an hour and nobody is replying. I travel in three days and have urgent enquiries about the fact I have not received all the travel documentation to do so. It’s very frustrating to do any sort of editing a booking, or speak to a human because nobody wants to talk to you after they have taken your money.

I am still sat here 2hours later with no reply from your AI bot and being passed left right and centre with nobody actually talking to me. I would never book with this company again an advise others against it also.

Booked on Tuesday, no response on cals or email from customer service

Good online. But can’t look at booking on the Disney mobile app

4th time booking with MagicBreaks. Fantastic as always. Website easy to use and navigate. Great customer service. I had to contact them and always get back to you within the allocated time. Always recommend to family and friends.

Really easy to use ! Always give good offers

Booking was quick and easy and being able to add on extras such as photo pass and transport made it a stress free process. Loved being able to sign up for a reminder when tickets went on sale.

So easy to book and find exactly what I wanted. Great service. I also made a mistake and it was rectified easily within 24hrs.

So easy to book and understand the website

Very busy launch day for the Disney Paris bookings. Lisa W. couldn’t have been more helpful and patient. Called me back when she said she would and made the booking easy and straightforward. Excellent customer service and customer experience. I’m already a repeat customer and will continue to use Magic breaks.

Brilliant service! Highly recommend! The best bit was everything was organised for us from the EuroStar to the transfer from Gare-du-Nord. A driver was waiting for us when we arrived and it was feet up and relax from the moment we set off from London. We were able to check in online for Disney Hotel and head straight to the park. On the day before we were due to head home we got a notification that our Eurostar had been cancelled but MagicBreaks caught the cancellation - contacted me immediately and changed us onto another train and rebooked our transfer! Can you imagine being in Disney and getting a train cancellation and having to phone around trying to sort that out - it would have been hours of hassle but MagicBreaks did it all for us so we didn't have to worry. We felt like VIPS! So so happy we used MagicBreaks!! Totally worth it and wouldn't recommend anything else!

Nice and easy

Quick and easy. Explained what our package includes and payment needed.

Great service, easy to use

We always book via magic breaks and it is always flawless

Easy to navigate the website. Amazing deals on the Disneyland Paris holidays !