Magnus Watches Avaliações 

476
•
O TrustScore é 3 de um total de 5

2,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Kopfhörer von Apple gekauft. Rauschen bei benutzen. 3 mails mit Reklamation gesendet. Keinen Antwort erhalten. Sehr enttäuschend und nicht empfehlenswert.

Avaliado com 1 de um total de 5 estrelas

Ordered watch on 29th November, website say it takes 7-15 days for delivery so thought plenty of time for Christmas. No tracking info for days. Contacted them twice and automatic response said someone... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchased it as a Father’s Day gift for a car enthusiast. He absolutely loved it! Being able to customize the rim style and caliper color to match his sports cars made it a true customizable and memor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered Magnus’s Thor and Bayer M8 watches. This is my honest and serious review of these watches; they attract a lot of attention and give away lots of compliments in return. There watches are t... Ver mais

Detalhes da empresa

  1. Fabricante de relógios de pulso

Escrito pela empresa

We make every effort to provide you with luxury-inspired watches at a reasonable price while maintaining excellent quality and performance. All our watches are Magnus branded and come with the official packaging including an international guarantee card which represents the authenticity of the watch.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

476 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(476)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

My watch still hasn't arrived

My watch still hasn't arrived. It is the shipping company “Early Bird” that has lost it.
But they need "MAGNUS" to claim compensation. I can’t do it, but "MAGNUS" doesn't answer my mails.
I ordered the watch 16 august..

Still haven’t got my watch…(28 oct).

28 de setembro de 2023
Avaliação não solicitada
logotipo da Magnus Watches

Resposta da Magnus Watches

Hey Magnus,
I just created a new order for you and marked it as paid. Could you please check your email inbox as I have to double verify your shipping address with you so we can guarantee delivery.

Thank you!

Avaliado com 1 de um total de 5 estrelas

Poor quality control

Poor quality control! Watch came in with a strap that is misaligned and does not lock. Over a week since I sent a video of the issue and yet to hear back. Also, I don't believe the shipping speed was mentioned anywhere and since it came from China, I had to wait a few weeks.

20 de setembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Nice band

Nice band. An instruction manual or just a little card with directions on how to adjust would've been nice though. Never had a mesh band so had no idea how to use it. And I'm not the only dumb person out there.

1 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Watches are well made

Watches are well made. Excellent quality. Metal band models comes with a tool for removing links to adjust to size of wrist. Nice case too. Watch stands out from the rest.

1 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This watch is very cool

This watch is very cool. The moving wheel really stands out and makes it unique. It is lightweight and keeps good time. I customized it with the leather band, and highly recommend it.

25 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Saw this ad on FB

Saw this ad on FB. Looked at the website to see if it matched the ad, it did. Made my choice. Found the price to be of value, if the product lived up to the offer once delivered. I was well informed about what to expect upon delivery as well as when. Since there was int'l shipping it would take a little longer. I was given tracking information. The product was delivered on time, great presentation, & everything as advertised. I'm pleased w/my purchase, both product & price. I would recommend this product & company.

25 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed.

Not only did my order never come, but the tracking number didn't work with usps when it said they carried it through the US but customer service also told me to talk with usps and they didn't have it as well.

24 de agosto de 2023
Avaliação não solicitada
logotipo da Magnus Watches

Resposta da Magnus Watches

Good day Jameson,

Thank you for sharing. I checked the tracking number and it works perfectly with USPS. We're sorry to hear about the delivery issue due to the insufficient address you provided.

We did try to help by advising you to contact the local post office. Unfortunately, it seems the item was disposed of by USPS. We understand your disappointment.

To make amends, we've emailed you with compensation options. We genuinely hope this gesture helps in resolving the situation and making you a satisfied customer.

Thank you for your understanding, and we look forward to making things right. Feel free to reach out if you have any questions.

Avaliado com 1 de um total de 5 estrelas

Unhappy customer

I ordered a watch for my sons 18th birthday (19th August) on the 30th July. Shipped 1 August and I still have not recieved it.
On the 8th August it was on its way then on the 9th August it was back at the depot being assessed for damage! Where is it??
Cant get in touch with Evri (delivery in the UK) as they literally have no Human Customer Service.
I have emailed Magnus customer service and had no response either so far.
Where is my watch...

17 de agosto de 2023
Avaliação não solicitada
logotipo da Magnus Watches

Resposta da Magnus Watches

Hello Amanda,

Apologies for the delay in receiving your order and the issues you've encountered with our customer service. We are happy to say that we have a lot of orders lately and we try to give everyone the best experience possible.

We've found a suitable solution for your order and are confident it will meet your expectations. Your watch will be with you soon.

We're also addressing the customer service delays to prevent future issues. We appreciate your patience and are committed to your satisfaction.

Thank you for your understanding.

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