Realy fast and personal, not templated(!) response from the Company on my first and all the emails. And later on, upon exchange of all the details, the best possible outcome of the situation.
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Veja o que dizem as avaliações
The product is exactly as described. The quality too for these type of bag, water resistant and fully functional. Lots of compartments for easy organization. Aldo the shipping for phenomenally quick.2... Ver mais
J’ai le modèle Young Tour depuis l’année dernière et j’en suis très satisfaite, il est grand mais pas encombrant, et très confortable. Dernièrement j’ai passé la journée entière dans un parc d’attract... Ver mais
J'ai deux sacs à dos MAH et je les adore ! Ils m'accompagnent dans tous mes voyages et sont devenus indispensables pour prendre l'avion. Je les ai déjà emmenés à Barcelone, Gran Canaria et même... Ver mais
Detalhes da empresa
Escrito pela empresa
We started MaH in 2010 with $800 and a dorm room. Three college guys, doing everything ourselves—designing, packing, even answering every customer message. We learned one thing: a good bag should simply work. Good-looking, roomy, comfortable, tough, and most importantly, affordable. 15 years later, we’re still here, refining every detail, staying true to what got us started: no shortcuts, no tricks, just honest work. Our bags aren’t made to stand out, but to stand by, so you can focus on what really matters. We are modest. We are always there. We are hassle-free. We are MaH.
Informações de contato
Estados Unidos
- mah-official.com
4,7
Excelente
90 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Did not receive product, not trackable
It has been almost a month since I ordered a bag - tracking not updated since May27 and I got an email saying I should review the goods. Please give me a refund or let me know of an approximate date that I can receive the goods.
22 de maio de 2025
Resposta da MaH Official
we sincerely apologize for the frustration caused by the delay in receiving your order and the premature review request email. We understand how concerning this must be, and we’re here to help.
Regarding Your Order:
Your package is currently impacted by unforeseen delays due to the ongoing Canada Post labor strikes, which have disrupted shipping timelines across the country. While tracking hasn’t updated since May 27 because there is a bug on the logistics system, rest assured updates issue has been solved and your order is in transit and will be delivered.
A dedicated agent will proactively reach out to resolve this for you.
We deeply regret the inconvenience this has caused and truly appreciate your patience. Your satisfaction is our priority, and we’ll ensure this is resolved swiftly.
Def recommend!:)
I like how well their online store is. Informative and lots of photos for the bags. Quick delivery and ongoing sale. I love the bag I purchased! Def recommend:)
16 de maio de 2025
Very nice product and delivered in…
Very nice product and delivered in fairly timely manner.
21 de maio de 2025
Very helpfull
12 de maio de 2025
Great products
Great products, just as described, fast shipping, love my new bags.
23 de abril de 2025
Recommendations
Good quality, exactly like describe and delivery very fast after the payment done. Just a little note that the color a little less than in the website.
19 de abril de 2025
Young Tour Tote Bag
such good quality bag! i was super worried about something and so messaged the service team and they were really quick and responding and very friendly! the bag is very spacious, and my keyring fits perfectly!
14 de janeiro de 2025
Love my MaH bag!
It’s a great bag, very well-made and super functional with all the different pockets. I think it’s well worth the money and I will be buying their products again.
11 de janeiro de 2025
Great customer service
Great customer service! I was really worried about shipping since there is a post office strike in my country and they made sure to reroute it so that it still arrive in time and answered my emails very quickly.
11 de dezembro de 2024
My bag
I think the shipping was pretty quick, especially coming all the way from China. The bag FEELS amazing, and I love that it has a reasonable amount of pockets/ The design is super cute and the straps might not be as padded as I would have liked but they are still very much comfortable.
This is a bag I plan on using for work/school. It's nice to have such a cute bag and not just a completely black one.
23 de novembro de 2024
Young Tour Cross
The shipping was very efficient, the bag arrived as soon as possible. The bag is made from a great material which seems pretty resistent and everything about it feels like great quality.
20 de novembro de 2024
Arnaque sûrement du dropshipping?
J'utilise le sac uniquement pour transporter mon ordinateur tous les jours. Cela fait 8 mois que je l'ai et il se déchire déjà dans les hanches. Lorsque je contacte le service client et que je leur demande de réparer ou d'échanger le produit, il ne me répondent pas ou me disent que la garantie est de 3 mois alors que légalement en France elle est de 2 ans. L'entreprise fait le mort et ne veut pas du tout coopérer. Je ne recommande pas du tout. Les produits ne sont pas de bonne qualité.
28 de março de 2024
Avaliação não solicitada
Perfect for what I needed
Needed a bag to fit my flutes, music and stand, and this worked perfectly! It feels great, and distributes the weight well!
15 de outubro de 2024
Positive Experience!
Company communicated very well when I asked questions and reached out to clarify my address to ensure that my package would be delivered correctly. Friendly customer service and accessible tracking that was constantly updated. Would order again!
11 de setembro de 2024
Pretty bag
Well packed and my friend is happy to receive it. Bag condition is well.
18 de setembro de 2024
Love this BAG :)
The Bag is pretty good :) Feels pretty nice. The charm is a bit loose so it can easily fall off. But that’s not a problem for me :)
11 de setembro de 2024
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