Order placed 3rd December. Not received .No update . After email on 16 th December to enquire why my order had not been dispatched . A customer service team member was very apologetic and he... Ver mais
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Veja o que dizem as avaliações
Mason Cash bowls are excellent quality in terms of design, tradition, and materials, especially the older, vintage versions which many users say are true workhorses. However, the modern versions... Ver mais
Best online price I could find. Postage was fast and free. Email update with dispatch and tracking details. Highly recommended, I had never heard if this company but would definitely use again.
Bought a few kitchen items from this company and they were a really good price Spent just over a hundred quid so free delivery was available. Arrived quickly and was well packed. One minor issue... Ver mais
Detalhes da empresa
Escrito pela empresa
Mahahome.com is one of the UK’s leading online homeware retailer with guaranteed low prices. We specialise in providing high quality homeware from top brands, for every room at affordable prices. If you are throwing a party, dabbling in DIY or simply on the lookout for a bargain, you have come to the right place. Mahahome’s homeware sale has deals on all the household essentials you could ever need. Visit mahahome.com today.
Informações de contato
71-75, Shelton Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- info@mahahome.com
- mahahome.com
4,4
Excelente
4 mil avaliações
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Diligent customer rep but poor inventorying
I got very good customer care, but your inventory system was inaccurate.
21 de novembro de 2025
Ordered on line pretty straightforward
Ordered on line pretty straightforward. Delivery was quick & on time.
13 de novembro de 2025
Glasses were really well packaged
Glasses were really well packaged. Arrived quickly and love them.
9 de novembro de 2025
Easy online ordering
Easy online ordering. Packed well but not checked mixing bowl as it’s a Christmas gift.
Fast delivery
28 de outubro de 2025
Colourful
The
Microfibre cloth are so good makes cleaning easier so colourful too brighten up the kitchen
12 de outubro de 2025
Goods have not yet been received
Goods have not yet been received. 7 days since they say despatched. Evri says on their tracking site not yet received by them. This is terrible service.
2 de outubro de 2025
Item received in faulty packaging
Item received in faulty packaging.
Replacement item received in faulty packaging.
Said that they believed it was a manufacturing issue, and that they would take the product off sale.
Items returned, but no sign of refund 9 days later. Chased up for this, and was told refund had already been done.
Received automated email the following day, saying that my refund was being processed so it hadn’t already been done!
And the faulty product has not been taken off sale either.
Whole scenario has taken over a month, and still not fully resolved.
Avoid, not worth the hassle.
24 de agosto de 2025
Avaliação não solicitada
Resposta de Mahahome
DearJD,
Thank you for your honest feedback. I am truly sorry for the frustration caused by the packaging issues, the delay in your refund, and the lack of clarity in communication. This is far below the service we want to provide.
I can confirm that your refund has now been processed, and we are reviewing our procedures to ensure this does not happen again. We have also taken steps with our supplier regarding the packaging quality.
We are committed to learning from this experience, and I will be reaching out to you directly to ensure everything has been fully resolved. We genuinely appreciate your patience and the opportunity to put things right.
Kind regards,
Customer Service Team
All very simple and delivered in good…
All very simple and delivered in good time
15 de setembro de 2025
Excellent company
Good price, well packaged and arrived in a timely manner. Great service! Would I use again? Yes definitely.
5 de setembro de 2025
Efficient customer service
Our first order went missing and Mahahome went above and beyond by giving us a choice of a refund or re delivery. We asked them redeliver to a different location which they happily did. The whole process was dealt with quickly and efficiently so I would definitely recommend and use this company again.
22 de agosto de 2025
Excellent choice Excellent service …
Excellent choice Excellent service quick delivery
25 de agosto de 2025
Best price after researching many other…
Best price after researching many other online stockists and quick delivery
25 de agosto de 2025
Mason Cash bowls are excellent quality…
Mason Cash bowls are excellent quality in terms of design, tradition, and materials, especially the older, vintage versions which many users say are true workhorses.
However, the modern versions appear somewhat more fragile, particularly under frequent or rough handling with electric mixers or metal utensils. This one arrived with a small external scratch.
Hopefully lasts for a long time.
17 de agosto de 2025
Excellent Service Good Price
Excellent Service Good Price. Item arrived in record time and was really well packed. Realy pleased as it replaced a broken glass and I have spares.
13 de agosto de 2025
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