We had a great experience with trainer senait teshome. She was kind, patient and respectful while maintaining the rigour of training for our nanny. who has been asking about her often ever since she... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mimi helped me with so much knowledge that I wasn’t able to train the maid but she was a great helper with positive attitude and love for children. Also Arlene is the best maid trainer for childcare,... Ver mais
One of the worst companies to work with ,they layoff without any notice they don’t give the compensation 1 month salary for terminating contract on spot without any notice. management has zero communi... Ver mais
A empresa respondeu
Terrible service and support. Late picking up a maid. Late dropping off a new maid by 3 hours. Maid arrived and couldn't figure out where building was so just left. Tried to send ano... Ver mais
A empresa respondeu
3,3
Bom
250 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Chef Clara was great and so helpful
Chef Clara was great and so helpful! Highly recommend her. Thank you!
10 de novembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Nicole. We're so happy to know that you liked Chef Clara’s service. Your kind words mean a lot to us and we’ll share them with her.
Great experience
Great experience, briefing and solid training for Chef Clara.
8 de novembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for choosing maids.cc, Ms. Andreea. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Very helpful and understanding
Very helpful and understanding. She communicates well with the helpers and the clients
7 de novembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Mr. Khaled. We're so happy to hear that you had a good experience and that our team member was helpful and understanding. Clear communication is very important to us. We’ll share your kind words with her.
Thanks Biena for your assistance &…
Thanks Biena for your assistance & helping nature to find my requirement for maids. Hope get good service in future to.
2 de novembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're happy to hear that Biena was helpful and that you had a good experience. We always want to give the best service and make things easy for you.
Kamelya went above and beyond to find…
Kamelya went above and beyond to find me a suitable helper. She took her time to understand my needs and to match me with possible maids to suit. I am very happy with her service and help.
2 de novembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're so happy to hear that Kamelya gave you great service and helped you find the right maid. We'll make sure to share your kind words with her and the team. We're always glad when our clients are happy.
Great trainer and very helpful
Clara was very helpful and patient to train for cooking
1 de novembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Joanne in Palm Jumeirah Mall today at…
Joanne in Palm Jumeirah Mall today at 13:15 just told me she is wasting her time speaking to me when I asked regarding prices.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're very sorry to hear that your experience wasn't good. We always want to be clear and helpful when talking about our services. This is not the kind of service we want to give to our clients. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
terrible customer service
terrible customer service, the staff doesn't know what they are doing
31 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're truly sorry to hear that you’re not happy with your experience. We always make sure to have clear communication and that we’re very sorry that you got confused. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
I payed 10000 Aed for the visa of our…
I payed 10000 Aed for the visa of our nanny, they were super responsive when they needed the payment but went silent after that!!!
30 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Rabia. We're very sorry to hear that your experience wasn’t good. Even though we’re always doing our best, delays can sometimes happen due to factors beyond our control. We always try to make sure our communication is straightforward. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
First of all please deactivate your AI…
First of all please deactivate your AI chat bot service it is extremely inconvenient and sends wrong messages to clients.
Lor came to the rescue and did a great job with the maid selection options and her follow up and punctual service is great!!
25 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Engy. We're very sorry to hear that you had a bad experience earlier. We use different technologies, including chatbots, to make our service faster and more efficient, but we know that sometimes it can be confusing. We're happy to know that Lor was able to help you well.
Arlene and Biena at mall of emirates…
Arlene and Biena at mall of emirates are very sweet and polite employee I receive a very kind and polite treatment from this two ladies.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're really happy to hear that Arlene and Biena gave you such kind and polite service. We'll make sure to thank them for taking good care of you. We hope to always give you the same great experience.
Very disappointed and deeply concerned.
Very disappointed and deeply concerned.
From my point of view This agency is completely unsafe for babies. Their screening process is extremely poor , they keep rotating the same six nannies for weeks, most of whom have no real babysitting experience, zero hygiene, bad smell, and no sense of responsibility.
At one point, they even sent someone who returned drunk, which is absolutely unacceptable. I asked for a trained nanny, yet they sent a chef instead this shows a total lack of seriousness and professionalism.
The managers make endless promises to follow up or arrange proper interviews, but no one ever does. Communication is poor, and accountability is missing.
Parents please don’t risk your child’s safety with Maids CC.
13 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Mr. Ayoub. We're very sorry to hear that your experience with our service wasn’t good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We're truly sorry if things weren't clear for you. We always want to be clear. Our team will call you to fix this problem.
In house training
I had the help of Arlene, Clara and Naomi to train my maid. They are extremely experienced and professional. They covered all areas my maid needed to learn.
I am very thankful to have this support from Maid CC.
17 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're very happy to hear that Arlene, Clara, and Naomi were able to help you and your maid so well. It's great to know that you felt supported and that everything went smoothly. We’ll make sure to share your kind words with the team. Thanks again for choosing maids.cc!
Chef Clara is very good
Chef Clara is very good. Very professional and give very well training to the maid.
17 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Jane. We're so happy to hear that you’re pleased with Chef Clara’s professionalism and the training she gives. Your kind words mean a lot to us.
Arlene
Arlene, the cleaning trainer, is super capable, she is into the details in cleaning and ironing, doing a perfect job and teaching. If there was one more star I would add six stars for her!
14 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Eokr. We're so happy to hear that you had a great experience with Arlene. It's great to know her training and care made a big difference. We'll make sure she sees your kind words.
I would leave a star rating of -10 if I…
I would leave a star rating of -10 if I could. Maid cc promised my maid an additional salary per month. She has not received this due to an error on their side. We have been following it up for more than 1 week and maid cc have acknowledged that they have made an error but are refusing to pay her. They are saying she needs to wait until next month. They said that the maid can go to the accommodation and collect the cash but the accommodation isn’t nearby. I have 3 children with the oldest being 4. I cannot drive her there, and nor should I given it’s their mistake. I suggested that they send a driver to our house with the cash but apparently this isn’t possible. Not sure why this isn’t possible given they can send a driver to deliver a maid and they also confirmed that the cash is at the accommodation. Clearly they are doing whatever they can to avoid paying her the money that is rightfully hers.
Maid cc lack compassion and integrity. They are playing with peoples livelihoods and that isn’t fair. I will not hire a maid through maid cc again due to this misalignment in values.
13 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're very sorry that your experience with our service wasn’t good. We know how important it is to solve things quickly. We also use several technologies to make our work faster and better, but we always want to support you in the right way. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
I had a very bad experience with Maid…
I had a very bad experience with Maid CC. I sponsored my maid’s visa through them and paid for two years. However, after only six months, the maid said she wanted to leave. All the money I spent went to waste. When I informed Maid CC about the situation, they completely ignored me and said there is nothing I can do because the maid can cancel her visa anytime she wants. There are no employer rights or proper support from their side. They take money for the visa but provide no help or responsibility afterward. Very unprofessional and disappointing service — I would not recommend dealing with them.
11 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Ayesha. We're very sorry that your experience wasn’t good. We always try to support both our clients and the maids, but sometimes things can happen that are outside our control. We also use different technologies to make our processes faster and more efficient. Our team will call you to fix this problem.
Chef Clara was very helpful for Shirley…
Chef Clara was very helpful for Shirley to learn her how to cook. The dishes were tasty! Thank you for your help 🙏
6 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're so happy to hear that Chef Clara was helpful and that Shirley enjoyed the food. We'll make sure to share your kind words with her. If you ever need more help, we're always here.
Resposta da Maids.cc
Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Very very poor service
Very very poor service, maids personal hygiene is bad. The smell is very bad.
The service team is poor & unprofessional. Last mintues maid delivery cancellation . The watsapp service is veryyyyy poor, you are talking to a machine, wasting soo much time for simple request.
Appointments are mixed up. They claim maids have experience and they do not the basics. I am very disappointed. They cost more than 8k derham for 2.5 months with very poor quality!
1 de outubro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Refqa. We're very sorry that your experience with our maid wasn’t very good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We also use different technologies like chatbots to make things faster and smoother, but we’re sorry if it caused any confusion. Our team will call you to fix this problem.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.