We had a great experience with trainer senait teshome. She was kind, patient and respectful while maintaining the rigour of training for our nanny. who has been asking about her often ever since she... Ver mais
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Veja o que dizem as avaliações
Mimi helped me with so much knowledge that I wasn’t able to train the maid but she was a great helper with positive attitude and love for children. Also Arlene is the best maid trainer for childcare,... Ver mais
One of the worst companies to work with ,they layoff without any notice they don’t give the compensation 1 month salary for terminating contract on spot without any notice. management has zero communi... Ver mais
A empresa respondeu
Terrible service and support. Late picking up a maid. Late dropping off a new maid by 3 hours. Maid arrived and couldn't figure out where building was so just left. Tried to send ano... Ver mais
A empresa respondeu
3,3
Bom
250 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Horrific service
Horrific service - never trust a nanny from this company. The last nanny was sleeping with men in our bed when we were on holiday! We gave them another chance but this time we brought the nanny to Spain with us on holiday and half way through she began to tell us she knows her job and won’t do the ironing now and starting her shifts 30mins late while relaxing and eating and being on TikTok live. We sent her back to Dubai early only to find out after she left that she threw my Amiri shoes in the garbage on purpose and the bag was disposed of without us knowing. Tried to contact Maids cc and they blocked us from the app and sided with the nanny, not to mention the previous nanny was sleepingg with different men in our bed when we were travelling. This is a pathetic company on all levels. Disgusting!
28 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're very sorry that your experience with our maid wasn’t very good. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We also use several technologies to help improve our service and make things easier for our clients. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
Clara is very talented and is a great…
Clara is very talented and is a great cook she ensures the nanny does everything n her own and watches her
29 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Abeya. We're so happy to hear that you're pleased with Clara's work. It's great to know she's doing a good job and making sure everything is done well. We'll share your kind words with her. Thanks again for trusting maids.cc!
We had the pleasure of working with…lor
We had the pleasure of working with Lor, and we can’t recommend her enough. She was incredibly patient throughout the process, taking the time to truly understand our family’s needs and concerns. Her professionalism, responsiveness, and ability to match us with the right person made all the difference. Thanks to her, we found someone who fits perfectly into our home. A truly skilled and trustworthy individual! 👌
19 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback!
We're so happy to hear that Lor gave you a great experience and helped you find the right match. She's a valued member of our team and we’ll share your kind words with her. We're always here if you need any help in the future!
Kamelya, Maid Manager
Kamelya, Maid Manger is responsive to our request and attentive to detail to ensure the possible best match based on our needs. Excellent job.
27 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback!
We're very happy to know that Kamelya was responsive and helped you find the best match. We'll make sure to share your kind words with her. We're always here to support you!
Lor is an amazing customer representative!
Lor is honestly amazing at what she does. So structured, so clear and all ears to the customers need. Works hard and tries finding the right fit depending on what we ask.
20 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're really glad to hear that Lor was helpful and listened to your needs. It’s great to know she made your experience smooth and clear. We’ll make sure to pass your kind words to her. Thanks for choosing maids.cc!
Chef Clara
Chef Clara did a great job of helping Modesta feel confident in the kitchen and letting her know that it’s okay to ask questions or search for answers online if she’s not familiar with ingredients.
18 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're really happy to hear that Chef Clara was able to support Modesta and help her feel confident. It's nice to know she feels comfortable learning and asking questions. We always want our clients and maids to feel supported.
Aya was great she called me and…
Aya was great she called me and listened to all the requirements and in an hour she prepared 3 matches and we actually really liked one. Hopefully she will be the suitable candidate for the family
17 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're so happy to hear that Aya was helpful and that you found a maid you really liked. We always want to make the process smooth and quick for you. If you ever need help again, we're always here.
Thank you to Kamelya for finding our nanny!
Thank you so much to Kamelya for her help in finding the perfect nanny/housemaid for our family, she was kind, patient and clear in her communication throughout the process.
17 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're very glad to hear that you had a good experience and found the right maid for your family. It's wonderful to know our team could support you well.
It was great talking to aya
It was great talking to aya
She is very professional and helpful
Understood our request and provided best possible solution
16 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're really happy to hear that you had a good experience with Aya. She's always trying her best to help our clients. We'll make sure to share your kind words with her. Thanks again for your trust in maids.cc!
The worse company and customer care
The worse company and specially customer care in Dubai
Don’t trust them with nothing
They don’t care about the maids and who has contracts they are so messy and most of the time took money and don’t pay to maid and ask maid to get cash from us. The most useless thing it’s the customer care
Many things there is not clear and they just took money to do them stuff instead give salary of this poor womens on the time and full
No words for the support team
11 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're very sorry to hear that you're not happy with your experience. We always want to be clear, and we’re truly sorry if things weren’t clear for you. We use different technologies to help improve how fast and smooth everything works, but we know this doesn't replace real support when needed. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
I have very very bad experience with…
I have very very bad experience with maid cc they wast my time for visa process 1 month and 6 days starting time they said they will complete just in 8 days but so so late and I lost my expensive things in my country because I can't go with out visa so don't go there .Muhammad Arshad
1 de julho de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're very sorry to hear that you're not happy with your experience. Even though we are always doing our best, delays can sometimes happen due to factors beyond our control. We know how frustrating this can be and we really want to help. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
Maid Manager Great Experience
I’m really grateful for the support and professionalism of Aya. She has been extremely helpful, understanding, and always goes the extra mile to make sure everything runs smoothly. Her communication is excellent, and she is always available to assist whenever needed. It’s rare to find someone so supportive and dedicated in this field, and I truly appreciate her efforts. Highly recommend!
2 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Mr. Anwar. We're so happy to hear that you had a great experience with Aya. She's a valued part of our team and it's wonderful to know her support made a difference for you. We'll make sure to share your kind words with her. Thanks again for recommending us.
mary was a 10/10
mary was a 10/10. What a wonderful experience to have someone so professional oversee the issue i had with my maid. She handled with ease and attention to detail.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're so happy to hear that Mary gave you such a great experience. It's always nice to know that our team is making things easier for you. We'll share your kind words with her. If you ever need anything, we're always here to help.
Excellent individualized support
I’ve recently engaged Maidscc to find us a housekeeper / Nanny. My designated maids manager Camelia and contract manager Mariana have both been wonderful and extremely professional in helping me out. Camelia arranged for multiple house visits with candidates to interview at the comfort of my house. Camelia has been very patient and supportive. We now identified one candidate to join our family and I trust that Camelia and Mariana will continue to support us as the new keeper settles in
1 de setembro de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Farah. We're really happy to know that you had a good experience with Camelia and Mariana. It means a lot to us when our team can make things smooth and easy for families. We’ll make sure they see your kind words. Thanks again.
The service is very good with good…
The service is very good with good customer service
Camilia who is the maids manager is excellent; extra helpful ensuring I was able to find a suitable nanny
Thank you
29 de agosto de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Joanne. We're very happy to know you liked our service. We'll make sure to share your kind words with Camilia. It's great to hear she was helpful in finding the right nanny for you. Thanks again for choosing maids.cc!
Helpers manager Camilla is kind
Helpers manager Camilla is kind, understanding and helpfull🙏🏻🩵
27 de agosto de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for choosing maids.cc, Ms. Assil. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.
Excellent chef training from maids CC
Our maid cooked some excellent meals and the trainer chef Clara was able to instruct her on how to make British style meals, which were delicious.
26 de agosto de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback, Ms. Lisa. We're so happy to hear that you enjoyed the meals and that Clara's training was helpful. It's great to know you're pleased with the service. Thank you again.
Thank you Lor
Lor, the maid manager helped us to find our good match after 3 trial.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're happy to hear that Lor could help you find the right match. We know it can take a few tries to find the perfect maid, and that's why we offer free replacements to make sure you're happy with our service.
horrific spammers
horrific spammers. Will NEVER use. Have no RESPECT for requests to not spam. AVOID,.
@Reply - respectful?! You wouldn't know the meaning! I asked you to STOP which you acknowledged, and within 15 minutes I had another marketing/automated message, I then had two further phone calls, you guys are absolute parasites and I'll avoid you like the plague.
And to ADD - I DON'T WANT YOU TO 'REACH OUT' - just LEAVE ME ALONE!!!!
25 de agosto de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback. We're very sorry to hear that you're not happy with your experience. We always try to make sure our communication is respectful and clear. We also use several technologies to improve the efficiency of our process. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.
Had an issue with the first maid sent…
Had an issue with the first maid sent and had a daily follow up on the maid that best fits my home. Finally resolved by Ms Kamelya, the maids manager who brought in 3 maids to my house for an interview and afterwards got someone that I was comfortable working with. I loved her warmth and kindness towards me ensuring that I get a maid that I will be happy with as well as Aram that kept calling to check up on me ton how well he can assist me on the maids cc app.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Maids.cc
Thank you for your feedback.
We're really happy to hear that Ms. Kamelya and Aram were helpful and kind during the process. We know that finding the perfect maid might take some time. That’s why we offer free replacements to make sure you’re happy with our service. If you ever need anything else, our team will be happy to help.
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