Over the month prior to purchasing I had made several enquiries via the online sale team. I was talking to Andrea for most or the time. Having made some offers we eventually agreed on prices for... Ver mais
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Veja o que dizem as avaliações
Excellent. Never used this jeweller before, despite walking past many times. Needed two watch batteries replacing quickly, another well known high street jeweller said they couldn’t do it as they di... Ver mais
A empresa respondeu
I took several items from my late grandmother, that I thought were just costume jewellery (Brooches, pendants and rings) . The ladies welcomed me and were straight into valuing, what I thought... Ver mais
Basildon store were so helpful in restoring my diamond in my engagement ring 💍 it looks so beautiful again They went above and beyond it looks just like it would have when my Nan wore it all thos... Ver mais
Detalhes da empresa
Escrito pela empresa
Mallard Jewellers and Pawnbrokers has been an independent family jewellers since 1932. We have 7 stores in Basildon, Romford, Ilford, Southend, Nottingham, Leicester and Peterborough. We specialise in selling pre-owned luxury watches and pre-owned diamond and gold jewellery. We also stock a stunning range of designer jewellery, watches and new diamond jewellery. When you visit our stores, whether it be choosing an engagement ring or changing a watch battery. We pride ourselves on our customer service making sure we offer the best advice and service. Our staff are highly trained professionals, passionate about their job, who think nothing of going out of their way to help customers. Our pawnbroking service is a quick and easy process loan secured on your jewellery. You can visit any store, no appointment needed. If you have unwanted jewellery we can buy this for cash or part exchange for that special item you have always dreamed of. We can advise and quote for repairs to your jewellery and watches, with a majority of watch batteries being changed in store and some repairs can be a same day service. If you need your jewellery valued for insurance we can do this too. Just ask in store for details or contact us via the website.
Informações de contato
Long Causeway 27, PE1 1YJ, Peterborough, Reino Unido
- mallardjewellers.co.uk
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Emma and all at mallards, what a bunch of stars!
Visited mallards today with my mum, we have been many a time previously and will continue to as they are absolutely fantastic.Emma was amazing today, as all have been on our previous visits. Nothing is too much trouble, they are incredibly knowledgeable and their jewellery and repair work is second to none! We will continue to return for many years and couldn’t recommend them highly enough to anyone who would like to visit!

Resposta da Mallard Jewellers
Fantastic service from Mallard Peterborough
I have recently bought a watch from the Peterborough store. The service from Paul, Sarah and all the staff is as always excellent. I have previously bought watches and jewellery from this store and because of the professional, friendly and honest service I wouldn't go anywhere else. They are always so welcoming and nothing is too much trouble. Thank you so much Carlos

Resposta da Mallard Jewellers
Judith at Nottingham is a credit to the company
My wife and I went to buy a watch at the Nottingham branch and were taken care of by Judith. She was polite and pleasant to deal with and made the experience very easy. She is a credit to the company.

Resposta da Mallard Jewellers
Excellent service at Mallards Ilford!!!
On our recent visit to the Mallards store in Ilford, we were served by such a helpful, friendly, kind and approachable team!!! I was purchasing an emerald ring for my mum’s 60th birthday and they were really patient and obliging in checking out the stock in other Mallards stores and explaining that they could ship over a ring from the Romford branch. We were served by both Lavinia and Amy who were ever so friendly and attentive, definitely service with a smile!!! We cannot emphasise enough how pleased we were with our purchase and the excellent service that we received!!! We will definitely always make sure that we visit the Ilford Mallards store in future!!! Highly recommend!!!

Resposta da Mallard Jewellers
Amazing service
Amazing service! Jude/Judith was professional, helpful and respectful.

Resposta da Mallard Jewellers
Fabulous Jewellers!
Definitely ensure you visit Mallard Nottingham for any of your Jewellery needs. They have such a great variety and The Manager Tina is fantastic as are her wonderful team – Jude & Narsi. They can’t do enough for you and their knowledge, expertise and above all customer service is second to none! Don’t go anywhere else. 100% recommended

Resposta da Mallard Jewellers
We were looking for a Premium used…
We were looking for a Premium used watch for my wife and paid a visit to the Peterborough store where we found a nice selection of pre owned Rolex and other brand premium watches my wife looked at three different styles and Rachel was very helpful and patient while my wife tried on the watches she gave us all the information on all the watches and wasn’t pushy or rushed us we left the store to have a coffee and chat about the purchase we then returned to re try two models my wife liked and Rachel pointed out the pros and cons and we came to a final decision it was nice to get old fashioned style service relaxed and informative many thanks.

Resposta da Mallard Jewellers
The staff
I would like to say my experience with the staff in your Basildon store are fantastic, I buy alot from this store and the staff are always great in helping me.

Resposta da Mallard Jewellers
Great price for a lovely piece
Great price for a lovely piece, arrived very quickly indeed and just as described. My girlfriend was thrilled. Hopefully still is! Great stuff, thank you.

Resposta da Mallard Jewellers
Staff in Peterborough very pleasant.
Staff in Peterborough very pleasant.. served by Rachel who was friendly, offered knowledgeable advice and very helpful. We bought a pre owned chain and part exchanged an old one. Prices were good. Will visit again

Resposta da Mallard Jewellers
Romford Branch - Amazing staff, amazing service 10/10
Having very recently lost my mum I wanted to be able to wear one of her rings but it needed resizing. I was very apprehensive at leaving such a sentimental piece and was worried that the same would be damaged when cutting and / or you would be able to see the join. I expressed my worries to the ladies in store who immediately put my mind at rest and measured me saying they would take good care of mum's ring. They called me within 5 days to say it was ready, and on collecting I cried at how perfect it was, both in terms of the fit and the fact that you would never have known it had been cut. It was lovely and clean too. They were so kind to me as I was very upset when trying it on. Would not hesitate to recommend this store to anyone needed alterations of jewelry. 10/10

Resposta da Mallard Jewellers
I requested a valuation on my engagement ring
Basildon
I requested a valuation on my ring, due to a misunderstanding on my part, I was a little disappointed with what I ended up with. Mallards ensured I left feeling extremely satisfied with the service given to me, I would not hesitate in returning and am more than happy to recommend this jewellers to family and friends . One very happy customer.

Resposta da Mallard Jewellers
I Recently purchased a watch from the…
I Recently purchased a watch from the Leicester branch. The staff were very helpful and down to earth. The watch was as described with a 2 year movement guarantee included for peace of mind. Joy and Emma were fantastic throughout the purchase making sure customer satisfaction was achieved. I would definitely purchase from them again and am already looking.

Resposta da Mallard Jewellers
Highly recommend Mallards
I've been dealing with Mallards Jewellers for many years and they are a great company to deal with. They are very professional and I would highly recommend them and their services

Resposta da Mallard Jewellers
Pre-owned find!
After some extensive searching I eventually found a pre-owned signet ring that exactly matched what I was looking for from Mallard Jewellers. It was dispatched the same day as the payment was made and arrived safely the next day. Great service. Thanks again.

Resposta da Mallard Jewellers
Very helpful
Very helpful. Re shaped my ring which took them a moment and didnt charge. Other places wanted to send it away and charge
Good service

Resposta da Mallard Jewellers
Perfect customer service would 100%…
Perfect customer service would 100% recommend this to anyone looking for any jewellery. Special shout out to Ellie helped me find the perfect items.

Resposta da Mallard Jewellers
Brilliant service as usual
I called in the Nottingham branch today to pick up some diamond earrings for wife’s birthday present
Judith was brilliant as usual (I’ve dealt with her on a few occasions before) , nothing was too much trouble
All of the staff were bright & cheerful made me remember why I keep coming back.

Resposta da Mallard Jewellers
I had an exceptional experience at Mallard Ilford
I had an exceptional experience at Mallard Ilford Jewelry Store, thanks to Ellie. Her kindness, generosity, and the time she dedicated to helping me made the entire process comfortable and worthwhile. Ellie treated me with respect, making me feel valued throughout. Despite my offers to pay for her time, she insisted on prioritizing my needs over monetary considerations. I am immensely grateful for her assistance and wish her continued success. Ellie's support not only exceeded my expectations but also alleviated a significant amount of stress. Her dedication and assistance made the experience truly remarkable. I'm grateful for her impact on my day. X

Resposta da Mallard Jewellers
What a wonderful experience. Judith is a star.
Wanted something specific, walked into Nottingham city centre after a bit of google searching - Breitling in the window of the shop - exactly what I was after. Went inside, warmly welcomed by Judith - asked to try the watch on. Went into a lovely private room away from prying eyes - Judith very knowledgeable about the brand and the item specifically - tried on, bought - will most certainly put more business through this lovely shop. Judith was a pleasure to deal with from start to finish, cannot recommend highly enough.

Resposta da Mallard Jewellers
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