I bought a beautiful soft coverlet and two pillow covers from Manchester Factory about a month ago. The goods arrived promptly and well packaged in pristine condition. I love this coverlet. It is p... Ver mais
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Veja o que dizem as avaliações
Easy website to navigate and lots of options. I was kept in the loop about shipping and given updates. Didn't wait long for my package to arrive.
Terrible experience, better to buy from Amazon for drop shipped poor quality Manchester. Item pilled and not as described. Refund request ignored until ACCC involved. Refund has been given but less G... Ver mais
A empresa respondeu
Amazing service & amazing purchases - 2 summer comforters & latest purchase is a snuggle fleece comforter in mocha. I still use a doona (without the cover) as I come home late at night & live in a ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Manchester Factory is a family-owned business dedicated to providing high-quality, affordable bed linen, homewares, and manchester at some of the best prices in Sydney—all from our trusted warehouse. We began our humble journey in the early 2000s from a Manchester warehouse in Alexandria, where we sold products directly out of cartons. From stocking just one brand, we’ve grown to offer over 30 brands, including Sienna Living, Linen House, Sheridan, and Tontine, as well as direct-importer brands that provide exceptional value. Over time, we expanded our operations and, after closing both our Alexandria and Marrickville retail locations, we now operate exclusively online, shipping from our large Sydney-based warehouse in NSW. At Manchester Factory, we believe in offering premium quality products at unbeatable prices. Our goal is to make luxury bedding and homewares more accessible without compromising on comfort or durability. Whether you're searching for the perfect bed sheets, quilt covers, or home essentials, we’re confident you’ll find something you love in our extensive range. Shop with us and experience the convenience, quality, and affordability that has made us a trusted name in Australian bedding for over two decades.
Informações de contato
MARRICKVILLE, Austrália
- speaktous@manchesterfactory.com.au
- manchesterfactory.com.au
4,5
Excelente
172 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I'm in heaven!
I purchased Sienna Living Bamboo Egyptian Cotton 400 Thread Count Sheet Set with extra pillowcases. This is the second time I've purchased this product. Online ordering is easy. Interstate delivery is prompt. And the product is beautiful. The sheets are super-soft against the skin. It's a pleasure to slip between these sheets each night.
10 de abril de 2023
Avaliação não solicitada
Only ordered on Monday and received…
Only ordered on Monday and received today 😄
12 de abril de 2023
Avaliação não solicitada
Check the return policy …
I bought a $120 cooling mattress topper. The delivery was great but the product pilled badly within a few weeks I never washed it! I’ve written to the company and they refuse to refund its a disgrace
5 de fevereiro de 2023
Avaliação não solicitada
Resposta da MF
Dear Karen,
Thank you for your message. We understand that we have previously been in touch with you via email. To ensure we maintain the privacy and efficiency of our communication, we will continue our correspondence through that channel.
If you have any further questions or concerns, please don't hesitate to reach out to us via email.
Kind regards,
Manchester Factory
Fast dispatch
Fast dispatch
Great product. Exactly as described
Cool. Luxurious sheets
Hassle free ordering
17 de março de 2023
Avaliação não solicitada
The delivery and ordering was great but…
The delivery and ordering was great but upon receiving the goods very disappointed that the sheets are not the same colour on both sides of the fabric. This should be shown on the web so that you can see the difference. Would not buy this product again.
16 de março de 2023
Avaliação não solicitada
Good site
Good site, user friendly for sure…
Discounted products helps the budget.
13 de março de 2023
Avaliação não solicitada
NOT!!!! Luxurious sheet sets:(((((
I ordered sheet sets, after purchased, it was taking awhile to arrive, I sent email asking why it’s taking so long, I was informed that item was from a brand partner and they don’t know why it may be delayed, after a couple of weeks I received items, “Luxurious 1500 thread count sheet set” it was definitely not what I thought, it felt worse than a 180 thread count at a discount store, the sewing was very loose undone and fraying I washed before use as directed because it smelled strong of plastic. I was very disappointed and I email after I received but I have not received a reply.
I hate that after I hand over money I’m informed that items may come from another supplier, it’s misleading and wrong, so please be careful.
*The company did contacted me, but not to rectify my problems, just to deny that they called me a liar:(
13 de fevereiro de 2023
Avaliação não solicitada
Resposta da MF
Hi Sarah, Thanks for you review.
While you're entitled to your opinion about our products I'd like to note that you have more than enough information provided to you on the product page such as fabric composition to make an educated decision when purchasing. The 1500TC cotton rich sheets in which you are unhappy about are priced as a Queen set of $79 sheets in which we have 109 positive reviews on our site which indicates that our customer base do like the product and find them luxurious. I am sorry that you don't like the product and they don't meet your expectations.
In response to your loose undone thread. A 1 cm thread that is coming off the corner of a product does not indicate that a product is faulty nor does it qualify the product is "fraying".
No where in this process have you been mislead or done wrong by. We ship from multiple warehouses which support our site logistics as we have a very large range. On our product pages under the product add to cart button we indicate which state the product is being dispatch from.
Post purchase we provide clear communication about splits and tracking information.
If you required further information we stipulate in our shipping policy that we ship from multiple warehouses and to expect orders to be split pending stock availability.
We provided you a satisfactory response that if you're unhappy with the products that you're more than welcome to return the goods for a full refund.
Manchester Factory
easy to purchase no issues beautiful…
easy to purchase no issues beautiful sheets and very quick delivery
9 de fevereiro de 2023
Avaliação não solicitada
Gorgeous products, seamless shopping experience
Gorgeous products, seamless shopping experience. Has everything I need in one place. Love it!
3 de novembro de 2022
Avaliação não solicitada
Found what Im looking for!
Found what Im looking for!
After spending all afternoon searching for the right mattress pillow topper, I finally found what I was looking for, Manchester Factory had the thickness, quality and reasonable price I was happy with.
2 de novembro de 2022
Avaliação não solicitada
I was very please with the service it…
I was very please with the service it was very prompt.I recommend you to all my friends 😀 😊
5 de setembro de 2022
Avaliação não solicitada
Extremely swift delivery and great…
Extremely swift delivery and great product. Couldn't be happier.
4 de agosto de 2022
Avaliação não solicitada
Very happy with the velvet flannel…
Very happy with the velvet flannel blankets I received. They look and feel beautiful!
1 de agosto de 2022
Avaliação não solicitada
Product is as described
Product is as described. Very comfortable.
18 de julho de 2022
Avaliação não solicitada
Terrific Company to deal with
Terrific Company to deal with. Very effient,great prices and communication, with fast delivery. Thank you Manchester Factory. K.
17 de julho de 2022
Avaliação não solicitada
I absolutely love it...
I absolutely love it.... We currently have a hard mattress and this topper is just perfect and cosy.
Highly recommend 😊👌
13 de julho de 2022
Avaliação não solicitada
Warmth, quality and breathability - Australian Wool.
Purchased to use in my caravan where I wanted the warmth and breathability that only wool offers. The shopping experience was easy and my blanket arrived promptly. Absolutely delighted with it - the only disappointment is that is was advertised as washable on a gentle wool cycle - but the note said dry clean.
6 de julho de 2022
Avaliação não solicitada
Quick easy arrived within a couple of…
Quick easy arrived within a couple of days.as advised product perfect
5 de julho de 2022
Avaliação não solicitada
Timely delivery
The sheet set was delivered quite quickly and I was kept informed of the transport status all along the way. I am very pleased with the sheets.
1 de julho de 2022
Avaliação não solicitada
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