I bought a beautiful soft coverlet and two pillow covers from Manchester Factory about a month ago. The goods arrived promptly and well packaged in pristine condition. I love this coverlet. It is p... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy website to navigate and lots of options. I was kept in the loop about shipping and given updates. Didn't wait long for my package to arrive.
Terrible experience, better to buy from Amazon for drop shipped poor quality Manchester. Item pilled and not as described. Refund request ignored until ACCC involved. Refund has been given but less G... Ver mais
A empresa respondeu
Amazing service & amazing purchases - 2 summer comforters & latest purchase is a snuggle fleece comforter in mocha. I still use a doona (without the cover) as I come home late at night & live in a ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Manchester Factory is a family-owned business dedicated to providing high-quality, affordable bed linen, homewares, and manchester at some of the best prices in Sydney—all from our trusted warehouse. We began our humble journey in the early 2000s from a Manchester warehouse in Alexandria, where we sold products directly out of cartons. From stocking just one brand, we’ve grown to offer over 30 brands, including Sienna Living, Linen House, Sheridan, and Tontine, as well as direct-importer brands that provide exceptional value. Over time, we expanded our operations and, after closing both our Alexandria and Marrickville retail locations, we now operate exclusively online, shipping from our large Sydney-based warehouse in NSW. At Manchester Factory, we believe in offering premium quality products at unbeatable prices. Our goal is to make luxury bedding and homewares more accessible without compromising on comfort or durability. Whether you're searching for the perfect bed sheets, quilt covers, or home essentials, we’re confident you’ll find something you love in our extensive range. Shop with us and experience the convenience, quality, and affordability that has made us a trusted name in Australian bedding for over two decades.
Informações de contato
MARRICKVILLE, Austrália
- speaktous@manchesterfactory.com.au
- manchesterfactory.com.au
4,5
Excelente
172 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly recommend
Fast delivery, great Doonah cover fits perfect thanks
18 de março de 2022
Avaliação não solicitada
Very quick service
Very quick service. The product is lovely but have experienced broken snap fastener which was disappointing.
17 de março de 2022
Avaliação não solicitada
Lovely soft sheets.
14 de março de 2022
Avaliação não solicitada
Comfy and smooth
Comfy and smooth, I should have gone up to maybe the 500 but the 400 is very nice!
11 de março de 2022
Avaliação não solicitada
I am very happy with the quality of the table cloth
I am very happy with the fast delivery and the quality of the table cloth, I should have purchased two!
14 de fevereiro de 2022
Avaliação não solicitada
Two orders in a week
Two orders in a week - super fast shipping and both orders fab- the bamboo quilt is a total game changer for me! Absolutely love it. Does exactly what they say - light but something to have over you - brilliant for menopause peeps me!!!
6 de fevereiro de 2022
Avaliação não solicitada
Great service great product faultless…
Great service great product faultless delivery.
4 de fevereiro de 2022
Avaliação não solicitada
My sister loves her coverlet
My sister loves her coverlet. Great price and quick delivery
3 de fevereiro de 2022
Avaliação não solicitada
Ordered set of sheets weeks ago
Ordered set of sheets weeks ago. I have a message saying they have been delivered but they haven't. trying to contact them is not working either. They don't have a phone number or rather the phone numbers they do have says the number is no longer being answered. I have left 3 messages on the response form and still no reply.
1 de fevereiro de 2022
Avaliação não solicitada
Resposta da MF
Hi Peter,
Sorry to hear about the issue you're experiencing. Unfortunately, we no longer have a customer service phone number to contact us hence the message you have heard on the number you have rung. All customer service enquiries must go via our email portal.
I am unsure to why your contact form submissions have not been received however our customer service turn around is normally within 24 hours once a request is received. There may be a issue with the form which we shall investigate.
In future I recommend to give customer service a email instead at speaktous@manchesterfactory.com.au and ensure you have received a confirmation email back to ensure your email was indeed received.
We will be in contact to help assist you with the issue you're experiencing with your order.
Manchester Factory
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.