Manta Sleep Avaliações 485

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought a Manta Sleep eye mask for my husband for Christmas and he's loved it every day since. We've washed it a few times and during the most recent wash we experienced a quality issue with the eye... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Die Manta Sleep Schlafmaske hat meinen Schlaf wirklich deutlich verbessert. Die Maske sitzt angenehm weich, ohne zu drücken, und verdunkelt komplett – selbst bei Tageslicht oder auf Reisen. Besonder... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using manta for a little while now and it’s made a huge difference in my sleep quality. The material is super soft and comfortable, and it blocks out light really well without feeling too ti... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

AMAZING PRODUCT. From a product standpoint 5 STAR. Giving an overall rating of 3 because only 1 of the two masks I ordered arrived. Still waiting on resolution from the other mask. The mask does n... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

485 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Customer Service FTW

Bought a couple of different models as gifts. When I had an issue and reached out Customer Service, their team member Karleen G. was incredibly kind, friendly, and quick to help resolve my concern. In my opinion, a company is only as good as its Customer Service. That said, Manta Sleep is A1 in my book.

1 de abril de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for the amazing feedback! We’re so glad to hear you had a great experience and that your concern was resolved quickly and smoothly.

It means a lot that you chose our masks as gifts and that our Customer Success team made a strong impression. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

It’s the best product I’ve found

It’s the best product I’ve found. I wear a CPAP mask and the manta mask works well with the CPAP. The most comfortable mask I’ve found.

3 de dezembro de 2025
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Resposta da Manta Sleep

Thank you for the great feedback! We’re thrilled to hear the mask works well alongside your CPAP and provides the comfort you were looking for. It means a lot to hear it’s the best you’ve found. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Their eye masks are very comfortable…

Their eye masks are very comfortable and I use them to sleep every night! I also enjoy the aroma dots!

13 de outubro de 2025
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Resposta da Manta Sleep

Thank you for the great feedback! We’re so glad the mask is part of your nightly routine and that you’re enjoying the comfort. It’s also great to hear you like the aroma dots, such a nice touch for winding down. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Nice seal

Nice seal. Pitch black!

31 de março de 2026
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Resposta da Manta Sleep

Thank you for the great feedback! We’re glad you’re enjoying the secure fit and total blackout, that’s exactly what we design for. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Imagine My Surprise!

I was looking for an alternative to my foam ear plugs to block my husband’s snoring, so I tried the Manta ear plugs. They looked like a great idea! Unfortunately, they didn’t fit to seal in my ears. I reached out to the company for a return. Imagine my surprise, when they immediately refunded my purchase and told me I could keep the ear plugs and pass them along to someone else to try! What a great company to engage with! I was very pleased!

31 de março de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for sharing your experience! While the earplugs weren’t the right fit for you, we’re glad our team could make the process quick and easy. We truly appreciate your kind words and are happy we could leave you with a positive experience.

Avaliado com 5 de um total de 5 estrelas

Love Their Masks and Their Service

I had a really good experience with Manta Sleep. Their customer service was friendly and easy to work with, and I love their masks. I have multiple of them and they’ve all been great. Very comfortable and worth it.

30 de março de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for the great feedback! We’re so glad you’ve had a positive experience with both our masks and our Customer Success team.

It means a lot that you’ve chosen multiple masks and found them comfortable and worth it. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Repeat purchase and it was fast and easy

The purchase was fast and easy. I bought my first mask from Manta in 2019, and went on to buy them for my kids because they are so soft and comfortable and really block out the light. My first mask finally lost its shape and it was time to replace it.

26 de março de 2026
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Resposta da Manta Sleep

Thank you for your continued support since 2019, it truly means a lot to us. We’re glad the masks have been a great fit for both you and your kids, and that they’ve delivered the comfort and total blackout you expect.

It’s great to hear the repurchase process was fast and easy. We appreciate you choosing Manta Sleep again.

Avaliado com 5 de um total de 5 estrelas

It was a little weird at first but…

It was a little weird at first but after getting used to it…I CAN’T SLEEP WITHOUT IT !! Works GREAT at keeping the light out and soft and comfortable to wear when sleeping 😊

15 de janeiro de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for sharing this! We love hearing that it became a must-have after getting used to it.

It’s great to know the mask is delivering total blackout and comfort for your sleep. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I had a problem with my mask but customer service took care of it. Response time is slower than others but they do take care of their customers really well.

26 de março de 2026
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Resposta da Manta Sleep

Thank you for your feedback. We’re glad our team was able to take care of the issue and make sure you were supported.

We appreciate you calling out both the experience and the response time, this is something we’re always working to improve while continuing to provide the level of care our customers expect. Thank you for your support.

Avaliado com 5 de um total de 5 estrelas

I love the full blockout and soft…

I love the full blockout and soft materials. Having the lower sides is essential for me, since I usually fall asleep on my right side. I also love that these masks fit above the ears and do not deform your ears when you wear it to sleep. Lastly, the amazing not-velcro velcro is fantastic! Does not tangle in your hair or create scratchy edges!

26 de março de 2026
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Resposta da Manta Sleep

Thank you for the detailed feedback! We’re so glad you’re enjoying the complete blackout, soft materials, and the side-sleep-friendly design.

It’s great to hear the above-ear fit and hook-and-loop closure are working comfortably for you without tangling or irritation, that’s exactly what we designed it for. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products. This is my third order. I have used this ser up for a couple of years now. It really allows ne to relax and get an uninterrupted night's sleep.

25 de março de 2026
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Resposta da Manta Sleep

Thank you for your continued support! We’re glad to hear your setup has been helping you relax and enjoy uninterrupted sleep over the years.

It means a lot that you’ve come back for multiple orders, we truly appreciate it.

Avaliado com 5 de um total de 5 estrelas

Easy straight to the point

28 de março de 2026
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Resposta da Manta Sleep

Thank you for the feedback! We’re glad your experience was simple and straightforward, that’s exactly what we aim for. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

It helps me get to sleep every time

It helps me get to sleep every time. It helps to block out light and makes me feel restful.

26 de março de 2026
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Resposta da Manta Sleep

Thank you for sharing this! We’re glad the mask is helping you fall asleep consistently and giving you the restful experience you’re looking for. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Customer Service at Manta Sleep was…

Customer Service at Manta Sleep was fantastic!

They responded within minutes and very really helpful with resolving my issue.

27 de março de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for the great feedback! We’re glad our Customer Success team could respond quickly and help resolve your issue. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Customer Service at Manta Sleep is…

Customer Service at Manta Sleep is above exceptional! Erica responded the next day and was professional, courteous and resolved my issue beyond my expectations. If I could, I would give Erica and Manta Sleep 10 stars!

24 de março de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for the amazing feedback! We’re glad our Customer Success agent was able to respond quickly and go above and beyond to resolve your issue.

It means a lot to hear your experience exceeded expectations. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Helpful, honest and reliable company

Helpful, honest reliable company. A rare gem in today's world.

26 de março de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for the kind words! We’re glad to hear your experience felt helpful, honest, and reliable, that’s exactly what we aim for.

We truly appreciate your support and are grateful to have you as part of the Manta Sleep community.

Avaliado com 5 de um total de 5 estrelas

Wonderful service!

24 de março de 2026
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Resposta da Manta Sleep

Thank you for the great feedback! We’re glad you had a wonderful experience with our team. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

The support from Manta Sleep was outstanding!

The support from Manta Sleep was outstanding. I am so grateful for their prompt and generous service. Mahalo!

19 de março de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the kind words! We’re glad our team could provide prompt and helpful support, it truly means a lot to us.

We appreciate your support and are grateful to have you as part of the Manta Sleep community.

Avaliado com 5 de um total de 5 estrelas

Mask is super comfy and blocks out all…

Mask is super comfy and blocks out all light. I was a bit unsure about spending the money but been very impressed.

21 de março de 2026
Avaliação não solicitada
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Resposta da Manta Sleep

Thank you for the great feedback! We’re glad the mask is delivering the comfort and complete blackout you were looking for. It means a lot to hear it’s been worth the investment. We truly appreciate your support.

Avaliado com 3 de um total de 5 estrelas

Great product when working - too expensive to break so quickly

I want to be fair to manta sleep, as the product itself when it works is fantastic. I ordered two Manta Sleep audio headphones for the steep price of over £300 for both. We are both night shift workers and struggle to sleep in the day, and these are fantastic for helping. Personally I use ASMR whilst my partner listens to music. They are comfy, non-obtrusive on the eyes, and the sound quality is great. I have used my pair essentially every night since I have bought them and loved them.

However, my partner uses his very infrequently (think once a month) and having not had them even two years I believe one of the ear phones stopped playing audio. I understand that these are now outside their warranty, but I emailed the customer service address to ask for advice on maybe just replacing the earphone or what suggestions they might have.

I sent this email a few weeks ago and have had no response. I feel very let down and disappointed by the customer services because it truly is a fantastic product when it works, but I don’t feel I can justify over £150 for another pair when my partner has only had his for around two years. I feel that for such a steep price they should have a longer shelf life (my similarly priced Sony earbuds have been going strong for over 5 years now).

(edit - as per the reply, the customer service did respond but unfortunately landed in my junk! I have adjusted my rating accordingly but wanted to leave most of the original comments for clarity on the reply)

Overall, great product (if! It works).

20 de março de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for your detailed feedback, we’re glad to hear the SOUND Mask has been helping you both get better rest and that the comfort and audio quality have made a difference. Our products are designed with durability in mind and built to provide long-lasting performance with regular use.

We also want to clarify that we did receive your email and responded on the same day with options to help, including a discount code as a courtesy since the product is outside the warranty period. It’s possible our reply may have landed in your spam or junk folder, so we recommend checking there just in case.

In the meantime, here are a few quick troubleshooting steps that may help resolve the audio issue:

Reset the Bluetooth connection (forget/unpair the device, then reconnect)
Ensure the speakers are properly aligned inside the mask
Fully charge the mask before testing
Try connecting to a different device
Restart both the mask and your device

If you’d like us to take another look, please feel free to reach out to us at support@mantasleep.com, we’re here for you.

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