I bought a Manta Sleep eye mask for my husband for Christmas and he's loved it every day since. We've washed it a few times and during the most recent wash we experienced a quality issue with the eye... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Die Manta Sleep Schlafmaske hat meinen Schlaf wirklich deutlich verbessert. Die Maske sitzt angenehm weich, ohne zu drücken, und verdunkelt komplett – selbst bei Tageslicht oder auf Reisen. Besonder... Ver mais
A empresa respondeu
I’ve been using manta for a little while now and it’s made a huge difference in my sleep quality. The material is super soft and comfortable, and it blocks out light really well without feeling too ti... Ver mais
A empresa respondeu
AMAZING PRODUCT. From a product standpoint 5 STAR. Giving an overall rating of 3 because only 1 of the two masks I ordered arrived. Still waiting on resolution from the other mask. The mask does n... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.
Informações de contato
Estados Unidos
- mantasleep.com
4,3
Excelente
485 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service is amazing
Unfortunately the sleep Sound Mask was too big for me as I have a very small head. When I contacted customer service not only did they give me a refund but they told me to keep the mask and gift it to a friend. Nice!
14 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for sharing your experience. While the SOUND Mask wasn’t the right fit in this case, we’re glad our team could make the process easy and leave you with a positive experience.
Fit can vary from person to person, and we truly appreciate you giving Manta Sleep a try. Thank you for your kind words and support.
I love these eye-wraps and product support.
I love these eye-wraps. The best in the market and I've used everything. They are completely lightproof, they are very comfortable as they don't touch the actual eyes, and there is no metal hardware to rub on ears or snag on bedding.
I also suffer from ocular rosacea and so need to have a warm eye compress from time-to-time. I have used other microwave compresses, but the STEAM eye cups are amazing, and they fit right into the mask template.
I did end up having an issue with my first mask as it was black and some of the dye bled onto my white pillowcase. When I sent an email to support, they followed up immediately and refunded my money. Which I turned right around and bought a white one.
8 de abril de 2026
Resposta da Manta Sleep
Thank you for the thoughtful feedback! We’re thrilled to hear the mask is delivering the comfort and complete blackout you were looking for, and that the eye cups are working well for your needs.
Our masks are designed with zero eye pressure, no hard components, and fully compatible eye cup options, so it’s great to hear that setup is making a difference for you. We’re also glad our team could step in quickly and make things right.
We truly appreciate your support and are happy to be part of your routine.
I was not able to use the product
I was not able to use the product, but Manta quickly refunded my purchase without question and was extremely kind and polite. My brother is a retired commercial airline pilot and absolutely loves his mask. Pilots, due to their fluctuating schedules, have to be able to block out all light and sleep at any time of day, so I put great faith in his experience. However, I suppose because I have a very small head, the fit didn’t work for me and I found it to be uncomfortable and couldn’t use it. But, I can’t praise the company enough for being great to deal with. The product was delivered within days of order also.
13 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for sharing your experience. While the fit wasn’t ideal in your case, we’re glad our team could make the process quick, smooth, and helpful for you.
It’s also great to hear your brother is enjoying his mask, consistent blackout and comfort are exactly what we design for, especially for those with changing sleep schedules.
We truly appreciate your kind words and for giving Manta Sleep a try.
you can trust their customer service
super friendly customer service, didn't give me a headache when i wasn't satisfied with a mask (good quality, just not for me). sent a refund immediately and let me keep the mask.
10 de abril de 2026
Resposta da Manta Sleep
Thank you for the wonderful feedback! We’re glad to hear you had a smooth and friendly experience with our Customer Success team. While the mask wasn’t the perfect fit for you, it’s great to know the quality met your expectations and that the refund process was quick and hassle-free.
We truly appreciate your trust and for giving Manta Sleep a try.
Resposta da Manta Sleep
Thank you for your continued support! We’re glad to hear you’re enjoying the new color options, it’s always exciting to add a fresh touch to your sleep routine.
We truly appreciate you being a repeat customer and for choosing Manta Sleep again. Sleep well!
Great Product and Great Customer Service
I am very happy with the Sound Mask latest generation. It's really good and worth every penny.
I tried several others that were supposed to be for side sleepers and found they hurt my ears overnight. This one doesn't. I really like how you can move the headphones easily to fit over your ear for good fit and great sound quality.
The light blocking is also very good as I sometimes take naps during the day and no longer have to close my shades to make the room dark.
I am also very pleased with the customer service I received. I had a battery issue and they were very responsive. I got sidetracked with work and failed to respond in a timely fashion and they followed up to make sure I didn't forget to respond. Very proactive and much appreciated.
After some easy troubleshooting, I sent a picture of the battery issue, they sent me a new unit right away. Fast, friendly and professional.
I've already told other frequent travelers I know about the mask and the service since I'm super happy with the experience. I did a LOT of research before buying and am confident I made the right decision. The positive customer service experience was icing on the cake.
5 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for such a detailed and thoughtful review. We’re thrilled to hear that the latest generation of the SOUND Mask is delivering the comfort, sound quality, and total blackout you were looking for, especially for side sleeping and daytime naps.
We’re especially glad our Customer Success team could assist promptly with the battery issue and ensure a smooth replacement process.
Thank you for recommending Manta Sleep to your fellow travelers and for your continued support. It truly means a lot to us, and we’re honored to be part of your sleep routine. Sleep well!
Great products & customer service!
I originally purchased the pro sleep mask and the sound sleep mask for my husband as a black friday deal in 2023 - absolutely love the products! Last month (march 2026), the Velcro detached from the eyepiece, so I asked for a replacement. Initially, they sent me a coupon code for a new mask, but I politely asked them if they could make this a warranty replacement, and Erica worked it out so I could just get the replacement pieces I needed. Excellent customer service! Thank you!
2 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for sharing your experience! We’re delighted to hear that you and your husband have been enjoying both the Pro and SOUND sleep masks since your purchase.
Our masks are designed with durability in mind, including the adjustable eye cups that securely attach with a hook-and-loop closure, allowing for long-lasting comfort and a customizable fit. We’re glad our team could work with you to find the right solution and provide the replacement pieces you needed.
Thank you for your kind words about our customer service and for your continued support. It truly means a lot to us.
Very comfortable and totally blocks out…
Very comfortable and totally blocks out all
light.
4 de abril de 2026
Resposta da Manta Sleep
Thank you for the great feedback! We’re thrilled to hear that you’re finding the mask both comfortable and effective at delivering total blackout. That’s exactly what we designed it for.
We truly appreciate your support and are glad to be part of your sleep routine. Sleep well!
So helpful and responsive
So helpful and responsive. Lovely product - great quality.
8 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for the wonderful feedback! We’re glad to hear you found our team helpful and responsive, and that you’re enjoying the quality of the product.
We truly appreciate your support and are grateful to have you as part of the Manta Sleep community. Sleep well!
The eye mask is clearly very good…
The eye mask is clearly very good quality and looks cool. It looks and seems to be as described. I’m very picky and it wasn’t quite what I was looking for. Just a little more bulky than what I wanted. I let them know and they could not have handled the return better. It is the best quality eye mask I’ve seen, so even though it wasn’t right for me, I think most people would like it. Customer service was perfect and I appreciate them.
7 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for the thoughtful feedback. We’re glad to hear you found the mask to be of excellent quality and true to its description, even though it wasn’t the perfect fit for your personal preference.
Fit and feel can vary from person to person, and we appreciate you giving it a try. It’s wonderful to know that our team was able to make the return process smooth and that you had a positive customer service experience.
Thank you again for your kind words and for recommending Manta Sleep to others. We truly appreciate your support.
It doesn’t work for me I tried to…
It doesn’t work for me I tried to return it after a month of trying it but no one contacted me with a return label and refund as promised. Sad.
It’s a great product but not for a 92 yr old.👨🏼🦯
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for sharing your experience. We’re glad to hear you found the product to be of great quality, even though it wasn’t the right fit for your needs.
We’d like to let you know that your refund has already been processed. Our team also responded to your email with the relevant details, but it’s possible that our message may have landed in your spam or junk folder, so we kindly recommend checking there.
If you’re still unable to locate our response or need any further assistance, please feel free to reach out to us again at support@mantasleep.com with your order number. We’re always here to help and appreciate the opportunity to assist you.
I love your products!
I love your products!
I work overnight and have for a decade now. Sleep during the day was so hard for so long. Other Sleep masks helped but had issues with light slipping in.
Then I saw the ads, and tried your original Manta Sleep Mask. It worked. I got one for my partner and she loved it! When that one wore out, I got your Manta Sleep Mask Pro. It was even better!
I intend to acquire one of your silk ones soon.
3 de dezembro de 2025
Resposta da Manta Sleep
Thank you for sharing your experience! We’re so glad our masks have made a difference in helping you get quality daytime sleep after so many years of working overnight. It’s wonderful to hear that the Original mask worked well for you and that the Pro has been an even better upgrade.
Thank you for your continued support and for being part of the Manta Sleep community. Sleep well!
Excellent products and customer service
Excellent products and if you have any issues, their customer service is second to none.
6 de abril de 2026
Resposta da Manta Sleep
Thank you for the wonderful feedback! We’re thrilled to hear you’re enjoying the products and that our Customer Success team was able to provide the support you needed.
It means a lot to know you consider our customer service second to none. We truly appreciate your support and for choosing Manta Sleep.
Great customer service
I accidentally entered the wrong shipping address for my order, and by the time I realized it, the item had already shipped. Despite the mistake being entirely on my end, the team quickly stepped in and corrected the shipment at no additional cost.
I’m genuinely impressed by their level of customer service—responsive, accommodating, and willing to go the extra mile. I truly appreciate their help and would absolutely recommend them.
6 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for the wonderful feedback! We’re glad our team could step in quickly and help resolve the shipping issue. Providing responsive and accommodating support is something we always strive for.
We truly appreciate your kind words and recommendation. Thank you for choosing Manta Sleep!
They were absolutely awesome with…
They were absolutely awesome with customer service! Love love their sleep masks. Super jappy
4 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for the great feedback! We’re so glad you’re loving the sleep masks and had an awesome experience with our Customer Success team. We truly appreciate your support.
I love the silk mask
I love the silk mask. This is my third, and it’s very cool and comfortable and helps my sleep. I like the feel of the weighted mask, but it’s too hot to sleep comfortably this time of year. Maybe in winter.
31 de março de 2026
Resposta da Manta Sleep
Thank you for your continued support, we’re glad to hear you’re enjoying the SILK Mask and that it’s delivering a cool, comfortable sleep experience.
The SILK Mask is designed with breathable, temperature-regulating materials for year-round comfort, while the WEIGHTED Mask provides gentle, even pressure that some customers prefer for relaxation. Having options makes it easier to match your setup to your sleep environment.
We truly appreciate your support.
So Comfortable-You can barely tell you…
So Comfortable-You can barely tell you have it on. Adjustable and fits great and is super light
14 de março de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for the great feedback! We’re glad to hear the mask feels so light and comfortable, and that the adjustable fit is working well for you. We truly appreciate your support.
Manta produces amazing products and…
Manta produces amazing products and Erica is one of the best customer service agents I’ve had the pleasure of working with!
3 de abril de 2026
Avaliação não solicitada
Resposta da Manta Sleep
Thank you for the amazing feedback! We’re so glad you’re enjoying the products and had a great experience with our Customer Success team. We truly appreciate your support.
The experience was amazing aawesomend helpful…
The experience was amazing and helpful very easy to order. Thank you
2 de abril de 2026
Resposta da Manta Sleep
Thank you for the kind words! We’re glad your experience was smooth, helpful, and easy from start to finish. We truly appreciate your support.
I’ve been a manta sleep pro user for 4 years
I’ve been a manta sleep pro user for 4 years. I wanted to purchase replacement pro eye cups but they are unavailable. The manta support team was able to fix the situation by giving a discount on a brand new mask! Very excited for another 4 years of use
1 de abril de 2026
Resposta da Manta Sleep
Thank you for your continued support over the past 4 years, it truly means a lot to us. We’re glad our team could help find a solution and get you set up for many more nights of great sleep.
We hope your new mask serves you just as well for the next 4 years and beyond.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.