Moira was fantastic thank you. Really helpful at each stage, knowledgeable and helped us set up and launch our platform quickly and easily
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Veja o que dizem as avaliações
Great onboarding experience! Moira our Onboarding consultant was fab. Even when asking daft questions they had already covered. Really fast replies to any queries or when I had forgotten how to d... Ver mais
I thought this would provide my staff with a fantastic opportunity to support the inhouse learning. How I was mistaken. 1) face to face training is so much better, this was an expensive way to... Ver mais
Platform is easy to use, very few issues and those are often quickly resolved. Mapal are quick to respond and very helpful in assisting with plans or ideas for how to plan and carry out training.
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Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
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great
very helpful customer service did resolve the issue very quickly and very efficient with email reply. thank you
Flow by MAPAL
We use Flow by MAPAL to support the training and onboarding of our teams, and the experience has been very positive. The platform is intuitive, easy to use, and makes it simple to centralise training content in a clear and structured way.
One of the main strengths is how easily teams can access modules, track their progress, and complete training at their own pace. This has helped improve employee engagement while also ensuring greater consistency in training standards across the business.
The platform is particularly well suited to the hospitality industry, with features designed for operational teams and content that can be deployed easily at scale.
Finally, the MAPAL teams are responsive, professional, and supportive whenever assistance is needed. A reliable and effective solution that I would highly recommend.
We’ve been happy with Flow Learning for a while
We’ve been using Flow Learning for a while now, and it’s made training and day-to-day team management easier. I find it simple to use, keeps everything organized, and has helped us stay more consistent with staff onboarding and learning.
Mapal’s Flow Learning has been a step…
Mapal’s Flow Learning has been a step change for us.
The biggest difference is how practical it is. Training isn’t just content sitting in a system, it’s embedded into day-to-day operations. Teams actually use it, which means it drives real behavior change, not just completion rates.
From a management perspective, it’s made hitting operational goals easier. You can clearly connect training to performance, whether that’s compliance, service standards, or onboarding speed. Everything is structured, trackable, and aligned to outcomes.
Une expérience catastrophique avec…
Une expérience catastrophique avec MAPAL / IDEOLYS (Easilys).
Notre société a mis fin à la collaboration dès avril 2024 après de multiples dysfonctionnements : retards, désorganisation, absence de suivi et facturations anticipées pour des services non réalisés.
Malgré une résiliation claire et écrite, confirmée par leurs équipes, nous recevons plus d’un an plus tard une mise en recouvrement injustifiée de plus de 10 000 € !
Un comportement totalement contraire à l’éthique professionnelle et à la relation client : aucune considération, aucun respect des échanges, aucune cohérence interne.
Une expérience à fuir pour toute entreprise qui recherche du sérieux et de la fiabilité.
Terrible new format
Terrible new format, trying to reinvent the wheel i think 🤔
Don't know why it's changing 3 times a year, to keep people in jobs maybe
A cuustomer service department that doesn't have a phone ?????
We use Flow Training as a provider of training for my team, the flow platform is great however since it has been taken over by mapal-os.com customer service is a joke.
I have a real issue getting the platform to work as since the changeover i have received no training I reached out for help and asked for a phone call to be told they don't have phones in there office.
What a joke.
utter abomination of an organisation...
utter abomination of an organisation...
you've been warned.
if you have the really unfortunate reason to be with this provider, sprint in the other direction and find any other company. They are utterly appalling. Surpassed only by their attitude and lack of helpfulness. Management a total disgrace. Everybody hiding. shameless blaming everybody else but them. the biggest joke I ever had the misfortune of encountering.
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