Marai Avaliações 144

Ordered a top and some combats. Arrived within a couple of days. Unfortunately combats didn't fit, so back to store they went. Refund was processed there and then, no messing around. Great service and would definitely recommend.

Great product and great customer service

Fantastic service always posted very quick. Clothing is very high standard would definitely recommend.

Cargo’s & shorts are a different level! Love this brand… just about to order more

Great products fast delivery

Brilliant device

Truly the WORST company i have ever dealt with. I purchased a very expensive hoodie, which arrived in faulty condition. Zip was sticking and would not open and close properly. They had used some cheap leather effect material and cheap quality zip from what i can see. They advised to buy a size up which i did and still the item was not the correct size. When i advised of the return they stated they would ONLY refund me up to £4.00 when the delivery cost was around £10 for tracked service AND they would only pay this cost should they deem the item faulty. they refused to collect the item and when the item arrived back they advised Klarna that the item was not faulty!! I am shocked how they can claim to be a quality brand when Primark has better quality in my opinion. I would NOT trust them and buy from them if i am expecting a quality item. They have also taken my money through Klarna and i do not have any item from them. They have responded on another review claiming i was outside 30 day period when the delay was ONLY due to Klarna investigating the matter and because they refused to pick up the item or pay delivery. If you read the other review on Trustpilot you can see how they use terms as excuse to get out of things. You can ignore my review but you will only end up ever dealing with this awful quality company. It is an embarrassment to new independent brands who rely on quality service. Avoid them!!!

I ordered something that was unfortunately out of stock and my refund was immediate. As a result i requested to change the colour scheme of a different item, to better suit my goal outfit - which was sorted out by the team with no hassle whatsoever. Once again, brilliant service, and I love my new cargo pants!!

Fantastic cargo pants. Excellent quality and detail throughout. Customer service was spot on too. Will definitely be buying again from Marai

Great comfortable and fitting clothing,top quality. Delivered promptly 👍

Staff and the quality make this a brilliant must go to shop

No messing around
Thanks

Excellent as always on every level 10 out of 10 !!!!

Quality buys as usual

Bought 2 clover caps for my boys, great quality and quick delivery,,,

Really good quality clothing at affordable prices, family owned and Mark the owner/ creator has been all over the world in the fashion business and knows his stuff

Clothes are quality and being on the chubby side myself the sizes are really comfortable…. I used the click and collect service as I wanted to use Clearpay ….ordered online when I was in store and Chris got the order for me instantly ….. top service

Once again Marai didn't disappoint.

Have bought many items from them over the years and just love their own range Marai. The quality of the t-shirts are excellent.

Excellent quality Amazing service Great knowledge