Mariner Finance Avaliações 

797
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I couldn’t ask for better place and the ease are getting it all done. They went out of the way to help me and actually got me more than I expected Stacey and Patrick at the Wytheville branch was exc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After receiving some mail from them I had a few questions. I decided to just stop by their office and get some answers and I was greeted by Stephanie who was very nice and understanding about my quest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mariner Finance are very professional and with that they are on top of their jobs. If your late on a payment, they will be calling you but I must say, I've only had staff wanting to help me figure ou... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

horrible customer support i mean worst experiences i have ever had with a lender, took them 2 weeks after my initial approval of a loan to get anywhere and it ends with myself without any authorizatio... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de empréstimos

Sobre Mariner Finance

Escrito pela empresa

Personal loans customized for you!†

Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.

APPLY ONLINE NOW

Checking offers will not impact your credit score*

Why Mariner Finance:

  • Fast and Easy – Just complete & submit your loan application online.
  • Personalized Offer – Checking offers will not impact your credit score*.
  • 15-day Satisfaction Guarantee - No fees, if you are dissatisfied and return your money in 15 days**.

Loans We Offer:

  • Personal Loans
  • Wedding Loans
  • Debt Consolidation Loans
  • Vacation Loans
  • Home Improvement Loans
  • Car Loans

Locate a Branch:

Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.

LOCATE A BRANCH

Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.

†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. For GA residents, online and in-branch loan amounts only available for greater than $3,000 Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing. APR ranges from 15.99% to 35.99%. Loan terms range from 12 to 72 months. As an example, with an amount financed of $5,000.00 the borrower receives $5,000.00 at an APR of 30.99% and an interest rate of 27.98%, which includes a finance charge of $3,779.68. Under these terms, the borrower would make 48 monthly payments of $182.91, for a total of payments of $8,779.68. The amount financed may not be the net proceeds paid if charges other than interest are included in the loan.

*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.

**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.

California Residents: Loans made or arranged pursuant to a California Financing Law license.

VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.

KS Residents: Kansas Supervised Loan License – SL.0027121

Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

797 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(797)

130 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent place and customer service!!

I couldn’t ask for better place and the ease are getting it all done. They went out of the way to help me and actually got me more than I expected Stacey and Patrick at the Wytheville branch was excellent!! I highly recommend them to anyone who wants a loan a great service!!
Thank you so very much,
DannyMoye

21 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Danny, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

It is easy

It is easy to help

21 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Isabel, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

I had an unexpected auto repair an I…

I had an unexpected auto repair an I called mariner, Derik made everything easy. I was in an out in 35 minutes. I will definitely recommend mariner to everyone I know

14 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Kerry, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

The friendly staff

The friendly staff

14 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your kind words, John. We strive to provide superior customer service and are happy to hear you were satisfied with your personal loan process. We look forward to our continuing relationship.

Avaliado com 5 de um total de 5 estrelas

After receiving some mail from them I…

After receiving some mail from them I had a few questions. I decided to just stop by their office and get some answers and I was greeted by Stephanie who was very nice and understanding about my questions and answered all of them.I then answered a few basic questions after deciding to check on a personal loan and I have to say it was the best,easiest and fastest time I have ever had applying and getting a loan.I was in and out in less than half an hour.

8 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your kind words, George. We strive to provide superior customer service and are happy to hear you were satisfied with your personal loan process. We look forward to our continuing relationship.

Avaliado com 1 de um total de 5 estrelas

horrible customer support i mean worst…

horrible customer support i mean worst experiences i have ever had with a lender, took them 2 weeks after my initial approval of a loan to get anywhere and it ends with myself without any authorization being withdrawn from the loan, it doesn't get worse, spoken with 10+ reps. in customer support and not one got me anywhere... not to mention were all very rude.

13 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback, Chaz. Our goal each day is to provide an exceptional customer experience, and we apologize that your most recent interaction did not live up to that expectation. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, the process was an appropriate amount of time, staff was very welcoming

7 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Jennifer, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Unmatched

The level of professionalism by your representative is unmatched. Very courteous and informative.

7 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Wilbert, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Our experience here was great

Our experience here was great. Diana was such a big help regarding our needs. Very kind and professional and eager to help us and did an awesome job with helping us. I would refer your company with anyone.

7 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Brenda, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Mariner Finance Staff Excellent, Interest Rates High, Helpful to Keep You On Track & Willimg to Work With Clients!

Mariner Finance are very professional and with that they are on top of their jobs. If your late on a payment, they will be calling you but I must say, I've only had staff wanting to help me figure out a solution to get me back on track and stay that way. I like the fact that they dont ask a lot of unnecessary questions about "why" or "what" do you need to borrow money!? I've always hated that question, "Because I need the cash and dont currently have it myself, DUH!" The interest rates are high so I recommend paying it off as fast as you can bc the quicker you pay it off, the more money you will save!

18 de agosto de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Jermaine In the waldorf location was…

Jermaine In the waldorf location was Awesome, he made our loan process so smooth from start to finish, Very nice guy. Big shout out to him please go and check him out if you ever need a loan.

7 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Cilla, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Experiences was very good ,Angel was so…

Experiences was very good ,Angel was so professional and so helpful and was very detailed she explained every aspect of the loan,
KarenJ

7 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Karen, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

⭐ 0/5 Stars

⭐ 0/5 Stars — Extremely Disappointing Experience with Mariner Finance

I am extremely disappointed with the way my husband and I were treated during our recent experience with Mariner Finance in Atlanta, Georgia.

We dealt with two representatives, John, who was handling our loan, and Jennifer, a manager. Unfortunately, our experience with both individuals was extremely frustrating and, in our view, unprofessional.

We had received written approval for the loan, and we were trying to move forward with the process. However, instead of making the process straightforward, we felt that unnecessary difficulties were placed in our way.

John, in particular, would not allow me a reasonable opportunity to speak or participate in the conversation regarding our loan. We were repeatedly interrupted, spoken over, and made to feel as though our questions and concerns were not important.

When we attempted to explain our situation, we could barely get a word in. A customer should not have to argue with a representative just to be heard.

When we spoke with Jennifer, who identified herself as a manager, we expected the situation to improve. Unfortunately, we felt that our concerns still were not being properly heard or addressed. The overall manner in which we were spoken to left us feeling dismissed, disrespected, and unimportant.

This was not simply a disagreement about a loan. It was the way we were treated throughout the interaction. We believe customers deserve to be treated with courtesy, patience, and professionalism—especially when they have already received written approval and are simply trying to complete the process.

If I could give this experience zero stars, I would.

I am sharing this review because other customers deserve to know that our experience with these representatives did not reflect the level of customer service we expected from a financial institution.

I sincerely hope Mariner Finance reviews this situation and takes the appropriate steps to ensure customers are listened to, respected, and given a fair opportunity to communicate when dealing with matters involving their finances.

8 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Thank you for your feedback, Taneshia. Our goal each day is to provide an exceptional customer experience, and we apologize that your most recent interaction did not live up to that expectation. Mariner attempts to qualify each applicant for the most favorable loan terms available, and an offer is subject to change based on changes in the application amount, available collateral, and applicant qualifications – including the applicant’s credit profile and ability to successfully complete all verification requirements. If you have any further questions or concerns, please reach out to our Customer Relations Department at (844) 338-2080.

Avaliado com 5 de um total de 5 estrelas

A loan offwred i didnt apply for

Got a loan check from them which i deposited rate was lower than ny credit cards paid em off

6 de outubro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

I had Lillian Gonzalez helping me

I had Lillian Gonzalez helping me. She wss efficient and very nice. She made my stressful day feel calm.
It was fast and very little for me to fill out.
The payment was within my budget.
I would recommend this company to my friends and family.

30 de setembro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Janice, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Great loan experience

"Working with the Clinton Mariner Finance Team was an absolute pleasure. From our first conversation, they demonstrated exceptional professionalism, deep knowledge of loan products, and a genuine commitment to helping me find the best solution for my needs. They explained every step clearly, answered all my questions promptly, and made the entire process stress-free. Their attention to detail and proactive communication ensured my loan was approved quickly and without surprises. I highly recommend Latonja Downing to anyone seeking a smooth, transparent, and personalized lending experience." You can’t beat the service.
Jordon

16 de setembro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Edward, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Georgia English was very professional…

Georgia English was very professional and explained everything to me, she answered all ofy questions.

16 de setembro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Karen, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 5 de um total de 5 estrelas

Good experience.

Good experience.

16 de setembro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

Jonathan, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

Avaliado com 1 de um total de 5 estrelas

This company lies

This company lies, falsely reports and is the absolute worst company to EVER trust with a loan. Go to a bank, go anywhere but Mariner Finance. They are thieves and shouldn't even be in business.

15 de julho de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We appreciate you taking the time to post about your experience. We strive to provide exceptional service and apologize that your recent interaction did not meet those expectations. While we cannot discuss the details of an individual account in a public forum we encourage you to contact our Customer Relations Department at (844) 338-2080 and they will be happy to assist you.

Avaliado com 1 de um total de 5 estrelas

Horrible Business

This is the worst scamming institution Ive ever experienced in my life. These people provide poor service. Just horrible. You do not want this on your credit report. They target people with bad credit. I would not borrow anything from these people. Then i think they require a car title which is ridiculous. Horrible and poor. Stay away. Save your money or invest it so companies like this can go out of business.

4 de setembro de 2026
Avaliação não solicitada
logotipo da Mariner Finance

Resposta da Mariner Finance

We appreciate you taking the time to post about your experience, Rell. We strive to provide exceptional service and apologize that your recent interaction did not meet those expectations. Mariner attempts to qualify each applicant for the most favorable loan terms available, and an offer is subject to change based on changes in the application amount, available collateral, and applicant qualifications – including the applicant’s credit profile and ability to successfully complete all verification requirements. If you have any further questions or concerns, please reach out to our Customer Relations Department at (844) 338-2080.

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